2022 EIA Annual Customer Satisfaction Web Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Documents and Forms

Document Name Document Type
EIA Customer Satisfaction Survey Questions 2022_FINAL.docx www.eia.gov Other-2022 EIA Web Customer Survey
2022 EIA Web Customer Survey _Fasttrack Clearance Form_FINAL.docx 2022 EIA Web Customer Survey _Fasttrack Clearance Form IC Document
EIA Customer Satisfaction Survey pop up_FINAL.docx EIA Customer Satisfaction Survey pop up IC Document

Information Collection (IC) Details

IC Title:	2022 EIA Annual Customer Satisfaction Web Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation: 5 CFR 1320.1

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-2022 EIA Web Customer Survey			EIA Customer Satisfaction Survey Questions 2022_FINAL.docx	https://www.eia.gov	Yes	Yes	Fillable Fileable

Line of Business: Energy

Subfunction: Energy Supply

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 35,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	35,000	35,000
Annual IC Time Burden (Hours)	583	583
Annual IC Cost Burden (Dollars)	48,638	48,638

Documents for IC

Title	Document	Date Uploaded
2022 EIA Web Customer Survey _Fasttrack Clearance Form	2022 EIA Web Customer Survey _Fasttrack Clearance Form_FINAL.docx	05/22/2023
EIA Customer Satisfaction Survey pop up	EIA Customer Satisfaction Survey pop up_FINAL.docx	05/22/2023

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.