Caseworker Survey

OPRE Study: National Survey of Child and Adolescent Well-Being Second Cohort (NSCAW III): Data Collection [Longitudinal Study]

Instrument 3 - Caseworker Survey_revised Sept 2020_Draft 2_Clean

Caseworker Survey

OMB: 0970-0202

⚠️ Notice: This form may be outdated. More recent filings and information on OMB 0970-0202 can be found here:

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Caseworker Survey

The survey will begin immediately following completion of the consent form.

INTRO1 Thank you for participating in our survey. The first set of questions ask about your professional experience and primary job responsibilities.

Q1 In your current position, which of the following activities do you perform? [CODE ALL THAT APPLY]

1 Conducting child protective services (CPS) investigations or assessments

2 Providing in-home services

3 Providing ongoing case management

4 Other (SPECIFY): _________________________

Q1a [IF Q1 = MORE THAN ONE RESPONSE] Which of these is your primary role or job responsibility?

1 Conducting CPS investigations or assessments

2 Providing in-home services

3 Providing ongoing case management

4 Other (SPECIFY): _________________________

Q1b Does your caseload include children of all ages or only children in specific age groups?

1 ALL AGES

2 SPECIFIC AGE GROUPS

Q1c [IF Q1b=2] Which age group or groups? [CODE ALL THAT APPLY]

1 Infants and toddlers ages birth to 2

2 Preschoolers ages 3 to 5

3 Young children ages 6 to 12

4 Adolescents ages 13 to 17

5 Young adults ages 18 and older and/or emancipated youth

In total, how many years have you been a caseworker…

Q2 In any child welfare agency?

Shape1 Shape2 YEARS

Shape3 Shape4 MONTHS

Q2a In this child welfare agency?

Shape5 Shape6 YEARS

Shape7 Shape8 MONTHS

INTRO2 Next, we’d like to learn more about your background.

Q3 Please look at CARD X. What is the highest degree, diploma, or certificate that you have completed?

1 NONE

2 HIGH SCHOOL DIPLOMA OR HIGH SCHOOL EQUIVALENCY

(GED)

3 VOCATIONAL TECH CERTIFICATE/DIPLOMA

4 ASSOCIATE DEGREE (for example: AA, AS, ASN)

5 BACHELOR’S DEGREE (for example: BA, AB, BS, BSN)

6 MASTER’S DEGREE (for example: MA, MS, MEng, Med, MSW, MBA)

7GRADUATE OR PROFESSIONAL DEGREE (for example: MD, JD, PhD, EdD)

Q4a [IF Q3=5 OR 6 OR 7] Do you have a degree in social work?

1 YES

2 NO

Q4b [IF Q4a=2] What is your degree in?

_____________________________________

Q4c [IF Q4a=1] Which degrees do you hold in social work? [CODE ALL THAT APPLY]

1 Bachelor’s degree in Social Work

2 Master’s degree in Social Work

3 PhD or Doctor of Social Work

Q4d [IF Q4b=1] Some social work programs provide the opportunity for students to focus their studies on child and family or child welfare issues. Many programs also provide federally funded Title IV-E stipends to students who are employed or preparing for employment in a child welfare agency. Did you receive a Title IV-E stipend for your Bachelor’s degree?

1 YES

2 NO
3 RECEIVED STIPEND BUT UNSURE IF TITLE IV-E

Q4e [IF Q4b=2] Did you receive a Title IV-E stipend for your Master’s degree?

1 YES

2 NO
3 RECEIVED STIPEND BUT UNSURE IF TITLE IV-E

Q4f [IF Q4b=2 OR 3] Have you ever been licensed or certified by a state to independently practice social work at the Bachelor’s or Master’s degree level?

1 YES

2 NO

Q4g [IF Q4f=1] Are you currently licensed or certified by a state to independently practice social work at the Bachelor’s or Master's degree level?

1 YES

2 NO

Q5 What is your sex?

1 Male

2 Female

Q6 Are you of Hispanic, Latino/a, or Spanish origin? [CODE ALL THAT APPLY]

1 No, not of Hispanic, Latino/a or Spanish origin

2 Yes, Cuban

3 Yes, Mexican, Mexican-American, Chicano/a

4 Yes, Puerto Rican

5 Yes, another Hispanic, Latino/a, or Spanish origin

Q7 Please look at CARD X. What is your race? You may pick one or more groups from the

card. [CODE ALL THAT APPLY]

1 WHITE

2 BLACK OR AFRICAN AMERICAN

3 AMERICAN INDIAN OR ALASKA NATIVE

4 ASIAN INDIAN

5 CHINESE

6 FILIPINO

7 JAPANESE

8 KOREAN

9 VIETNAMESE

10 OTHER ASIAN

11 NATIVE HAWAIIAN

12 Guamanian or Chamorro

13 SAMOAN

14 OTHER PACIFIC ISLANDER

Q8 In what year were you born?

____________ YEAR

INTRO3 The next set of questions ask about your caseload and the skills and knowledge most critical to success in your job.

Q9a On average, about how many cases do you handle in your caseload? You might have more than one child within a particular case, please count these children as part of one case.

Shape9 Shape10 CASES

Q9b On average, about how many total children are in your caseload?

Shape11 Shape12 CHILDREN

Q10a Please look at CARD X. Which three of the following types of knowledge would you say are the most critical to success in your job?

1 AGENCY’S CORE PRACTICE MODEL

2 CHILD AND FAMILY TEAMING

3 CHILD DEVELOPMENT

4 CHILD WELFARE LAW, POLICY, AND PROCEDURES

5CULTURAL PRACTICES AND DIVERSITY
6 DISABILITIES AND SPECIAL HEALTH CARE NEEDS

7 DOMESTIC VIOLENCE

8 FAMILY DEVELOPMENT AND PARENTING

9 MENTAL HEALTH

10 SUBSTANCE ABUSE

11 TRAUMA-INFORMED PRACTICE

12 OTHER (SPECIFY): _________________________

Q10b To what extent do you possess knowledge of [FILL RESPONSE 1 FROM Q10a]? Would you say…

1 To a great extent

2 To a moderate extent

3 To some extent

4 Not at all

Q10c To what extent do you possess knowledge of [FILL RESPONSE 2 FROM Q10a]? Would you say…

1 To a great extent
2 To a moderate extent
3 To some extent
4 Not at all

Q10d To what extent do you possess knowledge of [FILL RESPONSE 3 FROM Q10a]? Would you say…

1 To a great extent

2 To a moderate extent

3 To some extent

4 Not at all

Q10e Please look at CARD X. In what areas would you benefit from more training? Knowledge of… [CODE ALL THAT APPLY]

1 AGENCY’S CORE PRACTICE MODEL

2 CHILD AND FAMILY TEAMING

3 CHILD DEVELOPMENT

4 CHILD WELFARE LAW, POLICY, AND PROCEDURES

5CULTURAL PRACTICES AND DIVERSITY
6 DISABILITIES AND SPECIAL HEALTH CARE NEEDS

7 DOMESTIC VIOLENCE

8 FAMILY DEVELOPMENT AND PARENTING

9 MENTAL HEALTH

10 SUBSTANCE ABUSE

11 TRAUMA-INFORMED PRACTICE

12 OTHER (SPECIFY): _________________________

Q11a Please look at CARD X. Which three skills would you say are the most critical to success in your job?

1 ACTIVE LISTENING

2 ADVOCACY

3 BOUNDARY SETTING

4 CLIENT AND FAMILY ENGAGEMENT

5 COMMUNICATION

6 CRITICAL THINKING

7 DOCUMENTATION

8 INFLUENCING/PERSUADING

9 INFORMATION GATHERING

10 ORGANIZATION

11 PARTNERING AND BUILDING COLLABORATIVE RELATIONSHIPS

12 TIME MANAGEMENT

13 OTHER (SPECIFY): _________________________

Q11b To what extent do you possess [FILL RESPONSE 1 FROM Q11a] skills? Would you say…

1To a great extent

2 To a moderate extent

3 To a small extent

4 Not at all

Q11c To what extent do you possess [FILL RESPONSE 2 FROM Q11a] skills? Would you say…

1To a great extent

2 To a moderate extent

3 To a small extent

4 Not at all

Q11d To what extent do you possess [FILL RESPONSE 3 FROM Q11a] skills? Would you say…

1To a great extent

2 To a moderate extent

3 To a small extent

4 Not at all

Q11e Please look at CARD X. In what areas would you benefit from more training? [CODE ALL THAT APPLY]

1 ACTIVE LISTENING

2 ADVOCACY

3 BOUNDARY SETTING

4 CLIENT AND FAMILY ENGAGEMENT

5 COMMUNICATION

6 CRITICAL THINKING

7 DOCUMENTATION

8 INFLUENCING/PERSUADING

9 INFORMATION GATHERING

10 ORGANIZATION

11 PARTNERING AND BUILDING COLLABORATIVE RELATIONSHIPS

12 TIME MANAGEMENT

13 OTHER (SPECIFY): _________________________

Q12a Please look at CARD X. Which three personal traits or characteristics would you say are most critical to success in your job?

1 ACCOUNTABILITY

2 ATTENTION TO DETAIL

3 COOPERATIVENESS AND THE ABILITY TO WORK WITH OTHERS

4 CULTURAL SENSITIVITY

5 DECISIVENESS

6 EMPATHY

7 FLEXIBILITY

8 INITIATIVE

9 INTEGRITY/HONESTY

10 RESILIENCE

11 SELF-CONFIDENCE
12 STRESS MANAGEMENT
13 TOLERANCE FOR UNCERTAINTY AND AMBIGUITY

14 OTHER (SPECIFY): _________________________

Q12b Of those personal traits or characteristics, which three would you say are most critical to success in your job?

1 ACCOUNTABILITY

2 ATTENTION TO DETAIL

3 COOPERATIVENESS AND THE ABILITY TO WORK WITH OTHERS

4 CULTURAL SENSITIVITY

5 DECISIVENESS

6 EMPATHY

7 FLEXIBILITY

8 INITIATIVE

9 INTEGRITY/HONESTY

10 RESILIENCE

11 SELF-CONFIDENCE
12 STRESS MANAGEMENT
13 TOLERANCE FOR UNCERTAINTY AND AMBIGUITY

14 OTHER (SPECIFY): _________________________

Q12c To what extent do you possess [FILL RESPONSE 1 FROM Q12b]? Would you say…

1To a great extent

2 To a moderate extent

3 To some extent

4 Not at all

Q12d To what extent do you possess [FILL RESPONSE 2 FROM Q12b]? Would you say…

1To a great extent

2 To a moderate extent

3 To some extent

4 Not at all

Q12e To what extent do you possess [FILL RESPONSE 3 FROM Q12b]? Would you say…

1To a great extent

2 To a moderate extent

3 To some extent

4 Not at all

Q12f Please look at CARD X. In what areas would you benefit from more training? [CODE ALL THAT APPLY].

1 ACCOUNTABILITY

2 ATTENTION TO DETAIL

3 COOPERATIVENESS AND THE ABILITY TO WORK WITH OTHERS

4 CULTURAL SENSITIVITY

5 DECISIVENESS

6 EMPATHY

7 FLEXIBILITY

8 INITIATIVE

9 INTEGRITY/HONESTY

10 RESILIENCE

11 SELF-CONFIDENCE
12 STRESS MANAGEMENT
13 TOLERANCE FOR UNCERTAINTY AND AMBIGUITY

14 OTHER (SPECIFY): _________________________

INTRO4 The next set of questions ask about the requirements of your job and about training and professional development opportunities at your agency.

Q13 How likely is it that you will meet all of the requirements of your job, including interactions with families, administrative duties and documentation, travel, etc. within a typical work week? Would you say…

1 Not Likely
2 Somewhat Likely
3 Very Likely

Q14 In a given 8-hour workday, about how many hours do you spend on paperwork and documentation?

____________ HOURS

Q15 Would you say that the amount of documentation and paperwork that is required as part of your job is…

1 Very Reasonable

2 Reasonable

3 Unreasonable

Q16 Which of the following types of trainings have you received while working at this agency? Training on… [CODE ALL THAT APPLY]

1 Attachment

2 Child Development

3 Cross-System and/or Cross-Office Collaboration

4 Cultural Competency

5 Developmental Disabilities

6 Evidence-Based Practice or Building Evidence in Child Welfare

7 Family Engagement

8 Family First Prevention Services Act Readiness

9 Human Trafficking

10 Identifying and Responding to the Unique Behavioral Health Needs of Children

11 Identifying and Responding to the Unique Behavioral Health Needs of Caregivers

11 In-Home Visiting

12 Intimate Partner Violence or Domestic violence

13 Kinship Navigator Services

14 Monitoring of Psychotropic and Antipsychotic Medication Use

15 Opioid Misuse

16 Post-permanency services and supports

17 Preparing Youth Aging out of Foster Care for Independent Living

18 Substance Misuse Other Than Opioids

19 Trauma

20 Working with LGBTQ Youth

Q17a How often are trainings held during your regular working hours? Would you say…

1 Always

2 Very Often

3 Sometimes

4 Rarely

5 Never

Q17b [IF Q17a=2 OR 3 OR 4 OR 5] How often are trainings held outside of your regular working hours? Would you say…

1 Always

2 Very Often

3 Sometimes

4 Rarely

5 Never

Q18 How are you trained? Through… [CODE ALL THAT APPLY]

1 By participation in a Community of Learning or peer-to-peer network

2 By reviewing a slide presentation or other materials on your own

3 Conference calls

4 In-person sessions

5 On-the-job training on your own. For example, following a checklist and completing certain tasks in the field.

6 On-the-job training with support. For example, shadowing a coworker or being coached by a supervisor.

7 Webinars, online courses, or e-learning modules

8 Other (SPECIFY):_________________________

Q19 [IF MORE THAN ONE SELECTED IN Q18] How are you trained most often?

1 By participation in a Community of Learning or peer-to-peer network

2 By reviewing a slide presentation or other materials on your own

3 Conference calls

4 In-person sessions

5 On-the-job training on your own. For example, following a checklist and completing certain tasks in the field.

6 On-the-job training with support. For example, shadowing a coworker or being coached by a supervisor.

7 Webinars, online courses, or e-learning modules

8 Other (SPECIFY):_________________________

Q20a Have you attended a voluntary training in the past year?

1 YES

2 NO

Q20b [IF Q20a=2] What are the reasons you have not attended a voluntary training in the past year? [CODE ALL THAT APPLY]

1 COST OF TRAINING

2 DAYS/TIMES TRAINING WAS OFFERED

3 LOCATION TRAINING WAS HELD

4 NO VOLUNTARY TRAININGS OFFERED

5 NO VOLUNTARY TRAININGS OF INTEREST

6 TRAININGS ARE OF POOR QUALITY AND/OR EXECUTED POORLY

7 WORK BURDEN/CASELOAD

8 OTHER (SPECIFY):_________________________

Q20c Have you attended a mandatory training in the past year?

1 YES

2 NO

Q20d [IF Q20c=1] About how many mandatory trainings have you attended in the past year?

____________ NUMBER

Q21a When you started work at this agency, approximately how many hours of pre-service training or other types of job orientation did you complete after you were hired but before you began working with clients?

____________HOURS

Q21b [IF Q21a>0] To what extent did the pre-service training and other types of job orientation prepare you to perform the core functions of your position? Would you say…

1 Very Well
2 Well
3 Acceptably
4 Poorly
5 Very Poorly

Q22 Do you typically receive a test or some other type of assessment of what you learned after completing a training?

1 YES
2 NO

Q23 Overall, how would you describe training you receive in this agency? Would you say...

1 The focus is on providing information
2 The focus is on providing information, but some attention is paid to skill development
3 There is some focus on providing information but most attention is paid to skill development
4 There is an equal focus on providing information and on skill development

Q24a How often do you apply knowledge gained during a training into practice?

1 Always

2 Very often

3 Sometimes

4 Rarely

5 Never

Q24b [IF Q24a=1 OR 2 OR 3 OR 4] Does your supervisor typically work with you to apply what you learned in training to your work with clients?

1 YES

2 NO

Q25 Do your trainings typically occur in response to agency-level changes? That is, do they signal a shift in overall agency practice and/or service delivery?

1 YES
2 NO

Q26 Does your agency offer you professional development opportunities? Professional development includes opportunities to gain and improve the knowledge and skills important to your position and job performance. This can include earning or maintaining professional credentials, attending conferences, and informal learning opportunities.

1 YES

2 NO

Q27a [IF Q26=1] Please look at Card X. What types of opportunities? [CODE ALL THAT APPLY]

1 ATTENDANCE AT AGENCY-BASED CONFERENCES
2 ATTENDANCE AT NATIONAL CONFERENCES
3 ATTENDANCE AT REGIONAL CONFERENCES
4 ATTENDANCE AT STATE CONFERENCES
5 COACHING
6 CONTINUING EDUCATION (CE) COURSES
7 FORMAL MENTORING OR SHADOWING PROGRAMS
8 MEMBERSHIP IN PROFESSIONAL ORGANIZATIONS
9 TUITION ASSISTANCE OR REIMBURSEMENT FOR DEGREE-

RELATED COURSEWORK
10 WEBINARS AND/OR WORKSHOPS
11 OTHER (SPECIFY):_________________________

Q27b Does your agency typically fund all or part of your professional development, whether through reimbursement or paid time off to attend?

1YES

2 NO

Q27c Have you experienced any difficulties or barriers to participating in training or professional development activities?

1 YES

2 NO

Q27d [IF Q29=1] Please look at CARD X. What types of difficulties or barriers? (CODE ALL THAT APPLY)

1 AVAILABLE SLOTS FILL UP BEFORE I CAN REGISTER/SIGN UP

2 CONTENT OF OPPORTUNITIES TOO LIMITED

3 HAVE TO BE COMPLETED ON MY OWN TIME/AFTER WORKING HOURS

4 NOT ENOUGH TIME DURING THE WORKDAY
5 NOT INTERESTED

6 NOT REIMBURSED/ HAD TO PAY OUT OF POCKET

7 NOT TIED TO CAREER ADVANCEMENT OR SALARY INCREASES

8 OPPORTUNITIES ARE OF POOR QUALITY AND/OR EXECUTED POORLY

9 OPPORTUNITIES NOT RELEVANT TO MY JOB
10 OTHER (SPECIFY):_________________________

INTRO4a The next set of questions ask about various casework activities. Please look at Card X. How prepared do you feel in the following aspects of your casework?

Q28a Court Appearances.