32006 Q_NHTSAmain_ 32006 Q_NHTSAmain_Web_Browse_2020_Feb_18_DOT
E-Government Website Customer Satisfaction Surveys
32006 Q_NHTSAmain_Web_Browse_2020_Feb_18_DOT.xlsx
OMB: 1090-0008
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0008 can be found here:
Document [xlsx]
Download: xlsx | pdf
Model Qsts
Current CQs2
Current CQs2(26-01-2022)
CQs (02-17-2020)
CQs (12-21-17)
Current CQs2
CQ Update(9-12-17)
CQs (4-18-17)
Overview
Welcome and Thank You TextModel Qsts
Current CQs2
Current CQs2(26-01-2022)
CQs (02-17-2020)
CQs (12-21-17)
Current CQs2
CQ Update(9-12-17)
CQs (4-18-17)
Sheet 1: Welcome and Thank You Text
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| Welcome and Thank You Text | ||||||
| Welcome Text | Thank You Text | |||||
| Thank you for visiting [Company/Site/Agency]. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible. |
Thank you for taking our survey - and for helping us serve you better. We appreciate your input! |
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| Welcome Text - Alternate | Thank You Text - Alternate | |||||
| Thank you for visiting [Company/Site/Agency]. You have been randomly selected to take part in this survey that is being conducted by ForeSee on behalf of the [Company/Site/Agency]. Please take a few minutes to give us your feedback. All results are strictly confidential. | Thank you for taking our survey - and for helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site. |
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Sheet 2: Model Qsts
| Model Name | NHTSA v2 |
|
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| Model ID | VZcAA4QoMBcBRhpA15JEEA4C | Underlined & Italicized: Re-order | ||||||
| Partitioned | 2MQ | Pink: Addition | ||||||
| Date | 11/18/2015 | Blue: Reword | ||||||
| Label | Element Questions | Label | Satisfaction Questions | Label | Future Behaviors | |||
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Return (1=Very Unlikely, 10=Very Likely) | ||||||
| 1 | Look and Feel - Appeal | Please rate the visual appeal of this site. | 16 | Satisfaction - Overall | What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied) |
19 | Return | How likely are you to return to the NHTSA.gov site? |
| 2 | Look and Feel - Balance | Please rate the balance of graphics and text on this site. | 17 | Satisfaction - Expectations | How well does this site meet your expectations? (1=Falls Short, 10=Exceeds) |
Recommend (1=Very Unlikely, 10=Very Likely) | ||
| 3 | Look and Feel - Readability | Please rate the readability of the pages on this site. | 18 | Satisfaction - Ideal | How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close) |
20 | Recommend | How likely are you to recommend NHTSA.gov to someone else? |
| Site Performance (1=Poor, 10=Excellent, Don't Know) | Primary Resource (1=Very Unlikely, 10=Very Likely) | |||||||
| 4 | Site Performance - Loading | Please rate how quickly pages load on this site. | 21 | Primary Resource | How likely are you to use NHTSA.gov as your primary resource for obtaining information from this agency? | |||
| 5 | Site Performance - Consistency | Please rate the consistency of speed from page to page on this site. | Trust (1=Strongly Disagree, 10=Strongly Agree) | |||||
| 6 | Site Performance - Completeness | Please rate how completely the page content loads on this site. | 22 | Trust - Best Interests | I can count on NHTSA to act in my best interests. | |||
| Navigation (1=Poor, 10=Excellent, Don't Know) | 23 | Trust - Trustworthy | I consider NHTSA to be trustworthy. | |||||
| 7 | Navigation - Organized | Please rate how well this site is organized. | 24 | Trust - Do Right | NHTSA can be trusted to do what is right. | |||
| 8 | Navigation - Options | Please rate the options available for navigating this site. | Future Participation (1=Very Unlikely, 10=Very Likely) | |||||
| 9 | Navigation - Layout | Please rate how well the site layout helps you find what you need. | 25 | Future Participation | How likely are you to express your thoughts or ideas to NHTSA in the next 90 days? | |||
| Information Browsing (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 10 | Information Browsing - Sort | Please rate the ability to sort information by criteria that are important to you on this site. | ||||||
| 11 | Information Browsing - Narrow | Please rate the ability to narrow choices to find the information you are looking for on this site. | ||||||
| 12 | Information Browsing - Features | Please rate how well the features on the site help you find the information you need. | ||||||
| Site Information (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 13 | Site Information - Thoroughness | Please rate the thoroughness of information provided on this site. | ||||||
| 14 | Site Information - Understandable | Please rate how understandable this site’s information is. | ||||||
| 15 | Site Information - Answers | Please rate how well the site’s information provides answers to your questions. | ||||||
Sheet 3: Current CQs2
| Model Name | NHTSA v2 |
|
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| Model ID | VZcAA4QoMBcBRhpA15JEEA4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | 2MQ | Pink: Addition | |||||||
| Date | 11/18/2015 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| BAN6358Q001 | How frequently do you visit this site? | Daily | Y | Radio button, one-up vertical | Skip Logic Group | Visit Frequency | |||
| Two to three times per week | |||||||||
| About once a month | |||||||||
| Every few months | |||||||||
| Every 6 months or less | |||||||||
| This is my first time visiting this site | |||||||||
| BAN6358Q002 | What best describes your role during your site visit today? | State or local government employee | Y | Drop down, select one | Skip Logic Group | Role | |||
| Parent | |||||||||
| Child care provider/Caregiver | |||||||||
| Consumer | |||||||||
| Traffic Safety Advocate | |||||||||
| Manufacturer | |||||||||
| Industry group member | |||||||||
| Researcher | |||||||||
| Other | A | ||||||||
| BAN6358Q003 | A | Other best describes your role | N | Text area, no char limit | Skip Logic Group | Other role | |||
| BAN6358Q004 | What type(s) of information were you looking for on the site? (Please select all that apply.) | Driving Safety (alcohol, texting/cell phones, car seats, seat belts, bicycles, motorcycles, pedestrians, driver education, school buses, etc.) | F | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Info | ||
| Vehicle Safety (air bags, brakes, recalls & defects, complaints, tires, etc.) | H | ||||||||
| Research (Crash Injury Research (CIREN), Driver Simulation (NADS), Event Data Recorder (EDR), etc.) | |||||||||
| Data (National Automotive Sampling System (NASS), Fatality Analysis Reporting System (FARS), National Driver Register, Special Crash Investigations (SCI), etc.) | |||||||||
| Laws & Regulations (air bags, fuel economy, seat belts, tires, etc.) | |||||||||
| About NHTSA (Administrator, calendar, jobs, press releases, etc.) | |||||||||
| Other | A | ||||||||
| BAN6358Q005 | A | Other information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Info | |||
| BAN6358Q006 | F | What type(s) of driving safety information were you looking for? (Please select all that apply.) | Aggressive Driving | Y | Checkbox, one-up vertical | Skip Logic Group | Driving Safety | ||
| Bicycles | |||||||||
| Child Safety (car seats) | B | ||||||||
| Distracted Driving (text or call) | |||||||||
| Driver Education | |||||||||
| Enforcement & Justice Services | |||||||||
| Impaired Driving (alcohol) | |||||||||
| Motorcycles | |||||||||
| Occupant Protection (seat belts) | |||||||||
| Pedestrians | |||||||||
| Research & Evaluation | |||||||||
| School Buses | |||||||||
| Teen Safety | |||||||||
| Other | G | ||||||||
| BAN6358Q007 | G | Other driving safety information | N | Text area, no char limit | Skip Logic Group | Other Driving Safety | |||
| BAN6358Q008 | B | What type(s) of car seat information were you looking for? (Please select all that apply.) | Car seat recalls | Y | Checkbox, one-up vertical | Skip Logic Group | Car seat info | ||
| Seat ratings | |||||||||
| Inspection center locations | |||||||||
| Car seat installation information | |||||||||
| Instructional videos | |||||||||
| Other | C | ||||||||
| BAN6358Q009 | C | Other car seat information | N | Text area, no char limit | Skip Logic Group | Other car seat info | |||
| BAN6358Q010 | H | What type(s) of vehicle safety information were you looking for? (Please select all that apply.) | Air Bags | J | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Safety | |
| Brakes | |||||||||
| Odometer Fraud | |||||||||
| Other Equipment (head restraints, vehicle backover avoidance technology, transportation recorders) | |||||||||
| Recalls & Defects or Complaints | |||||||||
| Test Procedures | |||||||||
| Tires | |||||||||
| Vehicle-Related Theft | |||||||||
| Other | I | ||||||||
| BAN6358Q011 | J | Why were you looking for information on air bags? | Curiosity - just browsing | Y | Checkbox, one-up vertical | Skip Logic Group | Air bag - why | ||
| My car is recalled and I want to learn what to do next | |||||||||
| Check air bag recall information to see if my car is included | |||||||||
| Other | K | ||||||||
| BAN6358Q012 | K | For what other reason were you looking for air bag information? | N | Text area, no char limit | Skip Logic Group | OE_Air Bag info | |||
| BAN6358Q013 | I | Other vehicle safety information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Safety | |||
| BAN6358Q014 | What made you decide to look for this type of information? | N | Text area, no char limit | Why Looking for Info | |||||
| BAN6358Q015 | Did you try to search for recalls on a vehicle today? | Yes | A | Y | Radio button, one-up vertical | Skip Logic Group | VIN recall search | ||
| No | |||||||||
| BAN6358Q016 | A | Did you use the VIN search tool today? | Yes | B,C,F | Y | Radio button, one-up vertical | Skip Logic Group | VIN search | |
| No | G | ||||||||
| Don't know | |||||||||
| BAN6358Q017 | B | Was the explanation clear for which kind of recalls the VIN search tool covers and does not cover? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN clear expl | ||
| No | BB | ||||||||
| Don't know | |||||||||
| BAN6358Q018 | BB | What was not clearly explained? | N | Text area, no char limit | Skip Logic Group | OE VIN clear expl | |||
| BAN6358Q019 | C | Which best describes your experience with the VIN search tool today? | I received Recall Results for my VIN | D,E | Y | Radio button, one-up vertical | Skip Logic Group | VIN experience | |
| I submitted my VIN, but got an error message | |||||||||
| I could not submit my VIN in the search field | |||||||||
| Other | CC | ||||||||
| BAN6358Q020 | CC | Describe your experience with the VIN search tool. | N | Text area, no char limit | Skip Logic Group | OE VIN exper | |||
| BAN6358Q021 | D | Was the information given in the Recall Results clear? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN results clear | ||
| No | DD | ||||||||
| BAN6358Q022 | DD | What was not clear about the Recall Results? | N | Text area, no char limit | Skip Logic Group | OE VIN results not clear | |||
| BAN6358Q023 | E | Did the Recall Results give you the information you needed about any potential issue and next steps to take? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN info needed | ||
| No | EE | ||||||||
| Don't know | |||||||||
| BAN6358Q024 | EE | What other information would you like to have? | N | Text area, no char limit | Skip Logic Group | OE VIN info needed | |||
| BAN6358Q025 | F | Did you search for additional safety information by make/model/year? | Yes | FF | Y | Radio button, one-up vertical | Skip Logic Group | VIN search addtl | |
| No | |||||||||
| TAR0203287 | FF | Did you have any difficulty finding where to search for safety information by make/year/model? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Difficulty Find MYM | ||
| No | |||||||||
| TAR0203308 | FF | How was your experience searching for safety information by make/year/model? | Search met my needs | Y | Radio button, one-up vertical | Skip Logic Group* | MYM search experience | ||
| Did not get the information I needed | |||||||||
| Had another issue with the search | F1 | ||||||||
| TAR0203311 | F1 | Please describe your issue. | N | Text area, no char limit | Skip Logic Group* | OE_MYM Issue | |||
| BAN6358Q026 | G | Why didn't you use the VIN search tool today? (Please select all that apply.) | I could not find the VIN search tool | Y | Checkbox, one-up vertical | Skip Logic Group | VIN search not used | ||
| I did not have my VIN available at the time | |||||||||
| I do not know how to find my VIN | |||||||||
| I searched by make/model/year instead | |||||||||
| I found what I needed without doing a search | |||||||||
| Other | GG | ||||||||
| BAN6358Q027 | GG | Why else didn't you use the VIN search tool? | N | Text area, no char limit | Skip Logic Group | OE VIN search not used | |||
| BAN6358Q036 | How do you want to use the information you were looking for today? | For personal research | Y | Radio button, one-up vertical | Use information | ||||
| To research for work | |||||||||
| To research for school | |||||||||
| Not applicable | |||||||||
| BAN6358Q037 | More specifically, how will you use the information. Please be brief. (Ex: To decide what vehicle to buy, to learn about a car seat I own, etc.) | N | Text area, no char limit | OE_Use Info | |||||
| BAN6358Q038 | Were you able to find what you were looking for on the site today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | Accomplish | |||
| No | E | ||||||||
| BAN6358Q039 | E | What were you looking for that you could not find? | N | Text area, no char limit | Skip Logic Group | Could not accomplish | |||
| BAN6358Q046 | Did you have any trouble navigating the site today? | Yes | F | Y | Radio button, one-up vertical | Skip Logic Group | Navigation | ||
| No | |||||||||
| BAN6358Q047 | F | What type of difficulty did you encounter with the navigation process? (Please select all that apply.) | Too many links to choose from | Y | Checkbox, one-up vertical | Skip Logic Group | Navigation difficulty | ||
| Links did not take me where I expected | B | ||||||||
| Links/labels were difficult to understand | |||||||||
| Technical difficulties (e.g., broken links, error messages) | |||||||||
| Other | A | ||||||||
| BAN6358Q048 | A | Other navigational difficulties | N | Text area, no char limit | Skip Logic Group | Other navigation difficulty | |||
| BAN6358Q049 | B | Please tell us which links took you somewhere unexpected | N | Text area, no char limit | Skip Logic Group | Unexpected Links | |||
| BAN6358Q050 | Did you use the search feature today? | Yes | A, C | Y | Radio button, one-up vertical | Skip Logic Group | Search | ||
| No | |||||||||
| BAN6358Q051 | A | Please describe your experience with the site's search feature. |
I did not have any difficulty with the search feature | Y | Checkbox, one-up vertical | Skip Logic Group | Search experience | ||
| Returned results that were too similar/redundant | |||||||||
| Results were not relevant to my search terms or needs | |||||||||
| Returned too many results | |||||||||
| Returned not enough results | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search speed was too slow | |||||||||
| Search required too many refinements to get to what I wanted | |||||||||
| Other | B | ||||||||
| BAN6358Q052 | B | Other search difficulties | N | Text area, no char limit | Skip Logic Group | Other search difficulty | |||
| BAN6358Q053 | C | If you could make one improvement to the search feature, which of the following would you make? | Narrow results by a specific date | Y | Drop down, select one | Skip Logic Group | Search Improvement | ||
| Sort results by most popular to least popular | |||||||||
| Narrow by searching within the first set of results I receive | |||||||||
| Search the document by type (e.g., pdf, doc, wav, etc.) | |||||||||
| Other improvement suggestion: | D | ||||||||
| BAN6358Q054 | D | What other search improvement suggestion would you make? | N | Text area, no char limit | Skip Logic Group | OE_Search Improvement | |||
| BAN6358Q059 | Have you seen or heard of any program(s) or campaign(s) that NHTSA is currently running? (Please select all that apply.) | Drive sober or get pulled over (Campaign against drunk driving) | Y | Checkbox, one-up vertical | Randomize | Campaigns | |||
| Click it or ticket (Campaign for seat belt use) | |||||||||
| Where's baby? Look before you lock. (Program against leaving children in hot cars - Heatstroke, Hypothermia) | |||||||||
| Find the right seat (Campaign for child car safety) | |||||||||
| One text or call could wreck it all. (Campaign against distracted driving) | |||||||||
| Tire Wise (Campaign with tire safety information) | |||||||||
| Government 5-Star Safety Ratings (Campaign with vehicle safety information) | |||||||||
| If you're texting, you're not driving. (Campaign against distracted driving) | |||||||||
| Ride Sober or Get Pulled Over. (Campaign against drinking while operating motorcycle) | |||||||||
| Child Passenger Safety Week (Campaign promoting safety for child passengers) | |||||||||
| National Seat Check Saturday (Child car seats – proper installation) | |||||||||
| Seatbelt Safety for 8-14 year olds (Appropriate car seat/seatbelt use for older children) | |||||||||
| U Drive. U Text. U Pay. Or You Drive. You Text. You Pay. (Campaign against distracted driving) | |||||||||
| Buzzed Driving is Drunk Driving. (Campaign against drunk driving) | |||||||||
| Everyone is a pedestrian. (Campaign to improve pedestrian safety) | |||||||||
| I have not seen or heard any program or campaign. | Mutually Exclusive, Anchor Answer Choice | ||||||||
| BAN6358Q060 | Thinking of all the of the websites where you search for information on a regular basis, which one site do you believe to be your ideal site? | N | Text area, no char limit | OE - Ideal site | |||||
| BAN6358Q061 | What additional features or options would you most like to see added to the NHTSA site? | N | Text area, no char limit | OE - Additional features | |||||
Sheet 4: Current CQs2(26-01-2022)
| Model Name | NHTSA v2 |
|
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| Model ID | VZcAA4QoMBcBRhpA15JEEA4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | 2MQ | Pink: Addition | |||||||
| Date | 11/18/2015 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| BAN6358Q001 | How frequently do you visit this site? | Daily | Y | Radio button, one-up vertical | Skip Logic Group | Visit Frequency | |||
| Two to three times per week | |||||||||
| About once a month | |||||||||
| Every few months | |||||||||
| Every 6 months or less | |||||||||
| This is my first time visiting this site | |||||||||
| BAN6358Q002 | What best describes your role during your site visit today? | State or local government employee | Y | Drop down, select one | Skip Logic Group | Role | |||
| Parent | |||||||||
| Child care provider/Caregiver | |||||||||
| Consumer | |||||||||
| Traffic Safety Advocate | |||||||||
| Manufacturer | |||||||||
| Industry group member | |||||||||
| Researcher | |||||||||
| Other | A | ||||||||
| BAN6358Q003 | A | Other best describes your role | N | Text area, no char limit | Skip Logic Group | Other role | |||
| BAN6358Q004 | What type(s) of information were you looking for on the site? (Please select all that apply.) | Driving Safety (alcohol, texting/cell phones, car seats, seat belts, bicycles, motorcycles, pedestrians, driver education, school buses, etc.) | F | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Info | ||
| Vehicle Safety (air bags, brakes, recalls & defects, complaints, tires, etc.) | H | ||||||||
| Research (Crash Injury Research (CIREN), Driver Simulation (NADS), Event Data Recorder (EDR), etc.) | |||||||||
| Data (National Automotive Sampling System (NASS), Fatality Analysis Reporting System (FARS), National Driver Register, Special Crash Investigations (SCI), etc.) | |||||||||
| Laws & Regulations (air bags, fuel economy, seat belts, tires, etc.) | |||||||||
| About NHTSA (Administrator, calendar, jobs, press releases, etc.) | |||||||||
| Other | A | ||||||||
| BAN6358Q005 | A | Other information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Info | |||
| BAN6358Q006 | F | What type(s) of driving safety information were you looking for? (Please select all that apply.) | Aggressive Driving | Y | Checkbox, one-up vertical | Skip Logic Group | Driving Safety | ||
| Bicycles | |||||||||
| Child Safety (car seats) | B | ||||||||
| Distracted Driving (text or call) | |||||||||
| Driver Education | |||||||||
| Enforcement & Justice Services | |||||||||
| Impaired Driving (alcohol) | |||||||||
| Motorcycles | |||||||||
| Occupant Protection (seat belts) | |||||||||
| Pedestrians | |||||||||
| Research & Evaluation | |||||||||
| School Buses | |||||||||
| Teen Safety | |||||||||
| Other | G | ||||||||
| BAN6358Q007 | G | Other driving safety information | N | Text area, no char limit | Skip Logic Group | Other Driving Safety | |||
| BAN6358Q008 | B | What type(s) of car seat information were you looking for? (Please select all that apply.) | Car seat recalls | Y | Checkbox, one-up vertical | Skip Logic Group | Car seat info | ||
| Seat ratings | |||||||||
| Inspection center locations | |||||||||
| Car seat installation information | |||||||||
| Instructional videos | |||||||||
| Other | C | ||||||||
| BAN6358Q009 | C | Other car seat information | N | Text area, no char limit | Skip Logic Group | Other car seat info | |||
| BAN6358Q010 | H | What type(s) of vehicle safety information were you looking for? (Please select all that apply.) | Air Bags | J | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Safety | |
| Brakes | |||||||||
| Odometer Fraud | |||||||||
| Other Equipment (head restraints, vehicle backover avoidance technology, transportation recorders) | |||||||||
| Recalls & Defects or Complaints | |||||||||
| Test Procedures | |||||||||
| Tires | |||||||||
| Vehicle-Related Theft | |||||||||
| Other | I | ||||||||
| BAN6358Q011 | J | Why were you looking for information on air bags? | Curiosity - just browsing | Y | Checkbox, one-up vertical | Skip Logic Group | Air bag - why | ||
| My car is recalled and I want to learn what to do next | |||||||||
| Check air bag recall information to see if my car is included | |||||||||
| Other | K | ||||||||
| BAN6358Q012 | K | For what other reason were you looking for air bag information? | N | Text area, no char limit | Skip Logic Group | OE_Air Bag info | |||
| BAN6358Q013 | I | Other vehicle safety information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Safety | |||
| BAN6358Q014 | What made you decide to look for this type of information? | N | Text area, no char limit | Why Looking for Info | |||||
| BAN6358Q015 | Did you try to search for recalls on a vehicle today? | Yes | A | Y | Radio button, one-up vertical | Skip Logic Group | VIN recall search | ||
| No | |||||||||
| BAN6358Q016 | A | Did you use the VIN search tool today? | Yes | B,C,F | Y | Radio button, one-up vertical | Skip Logic Group | VIN search | |
| No | G | ||||||||
| Don't know | |||||||||
| BAN6358Q017 | B | Was the explanation clear for which kind of recalls the VIN search tool covers and does not cover? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN clear expl | ||
| No | BB | ||||||||
| Don't know | |||||||||
| BAN6358Q018 | BB | What was not clearly explained? | N | Text area, no char limit | Skip Logic Group | OE VIN clear expl | |||
| BAN6358Q019 | C | Which best describes your experience with the VIN search tool today? | I received Recall Results for my VIN | D,E | Y | Radio button, one-up vertical | Skip Logic Group | VIN experience | |
| I submitted my VIN, but got an error message | |||||||||
| I could not submit my VIN in the search field | |||||||||
| Other | CC | ||||||||
| BAN6358Q020 | CC | Describe your experience with the VIN search tool. | N | Text area, no char limit | Skip Logic Group | OE VIN exper | |||
| BAN6358Q021 | D | Was the information given in the Recall Results clear? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN results clear | ||
| No | DD | ||||||||
| BAN6358Q022 | DD | What was not clear about the Recall Results? | N | Text area, no char limit | Skip Logic Group | OE VIN results not clear | |||
| BAN6358Q023 | E | Did the Recall Results give you the information you needed about any potential issue and next steps to take? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN info needed | ||
| No | EE | ||||||||
| Don't know | |||||||||
| BAN6358Q024 | EE | What other information would you like to have? | N | Text area, no char limit | Skip Logic Group | OE VIN info needed | |||
| BAN6358Q025 | F | Did you search for additional safety information by make/model/year? | Yes | FF | Y | Radio button, one-up vertical | Skip Logic Group | VIN search addtl | |
| No | |||||||||
| TAR0203287 | FF | Did you have any difficulty finding where to search for safety information by make/year/model? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Difficulty Find MYM | ||
| No | |||||||||
| TAR0203308 | FF | How was your experience searching for safety information by make/year/model? | Search met my needs | Y | Radio button, one-up vertical | Skip Logic Group* | MYM search experience | ||
| Did not get the information I needed | |||||||||
| Had another issue with the search | F1 | ||||||||
| TAR0203311 | F1 | Please describe your issue. | N | Text area, no char limit | Skip Logic Group* | OE_MYM Issue | |||
| BAN6358Q026 | G | Why didn't you use the VIN search tool today? (Please select all that apply.) | I could not find the VIN search tool | Y | Checkbox, one-up vertical | Skip Logic Group | VIN search not used | ||
| I did not have my VIN available at the time | |||||||||
| I do not know how to find my VIN | |||||||||
| I searched by make/model/year instead | |||||||||
| I found what I needed without doing a search | |||||||||
| Other | GG | ||||||||
| BAN6358Q027 | GG | Why else didn't you use the VIN search tool? | N | Text area, no char limit | Skip Logic Group | OE VIN search not used | |||
| BAN6358Q036 | How do you want to use the information you were looking for today? | For personal research | Y | Radio button, one-up vertical | Use information | ||||
| To research for work | |||||||||
| To research for school | |||||||||
| Not applicable | |||||||||
| BAN6358Q037 | More specifically, how will you use the information. Please be brief. (Ex: To decide what vehicle to buy, to learn about a car seat I own, etc.) | N | Text area, no char limit | OE_Use Info | |||||
| BAN6358Q038 | Were you able to find what you were looking for on the site today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | Accomplish | |||
| No | E | ||||||||
| BAN6358Q039 | E | What were you looking for that you could not find? | N | Text area, no char limit | Skip Logic Group | Could not accomplish | |||
| BAN6358Q046 | Did you have any trouble navigating the site today? | Yes | F | Y | Radio button, one-up vertical | Skip Logic Group | Navigation | ||
| No | |||||||||
| BAN6358Q047 | F | What type of difficulty did you encounter with the navigation process? (Please select all that apply.) | Too many links to choose from | Y | Checkbox, one-up vertical | Skip Logic Group | Navigation difficulty | ||
| Links did not take me where I expected | B | ||||||||
| Links/labels were difficult to understand | |||||||||
| Technical difficulties (e.g., broken links, error messages) | |||||||||
| Other | A | ||||||||
| BAN6358Q048 | A | Other navigational difficulties | N | Text area, no char limit | Skip Logic Group | Other navigation difficulty | |||
| BAN6358Q049 | B | Please tell us which links took you somewhere unexpected | N | Text area, no char limit | Skip Logic Group | Unexpected Links | |||
| BAN6358Q050 | Did you use the search feature today? | Yes | A, C | Y | Radio button, one-up vertical | Skip Logic Group | Search | ||
| No | |||||||||
| BAN6358Q051 | A | Please describe your experience with the site's search feature. |
I did not have any difficulty with the search feature | Y | Checkbox, one-up vertical | Skip Logic Group | Search experience | ||
| Returned results that were too similar/redundant | |||||||||
| Results were not relevant to my search terms or needs | |||||||||
| Returned too many results | |||||||||
| Returned not enough results | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search speed was too slow | |||||||||
| Search required too many refinements to get to what I wanted | |||||||||
| Other | B | ||||||||
| BAN6358Q052 | B | Other search difficulties | N | Text area, no char limit | Skip Logic Group | Other search difficulty | |||
| BAN6358Q053 | C | If you could make one improvement to the search feature, which of the following would you make? | Narrow results by a specific date | Y | Drop down, select one | Skip Logic Group | Search Improvement | ||
| Sort results by most popular to least popular | |||||||||
| Narrow by searching within the first set of results I receive | |||||||||
| Search the document by type (e.g., pdf, doc, wav, etc.) | |||||||||
| Other improvement suggestion: | D | ||||||||
| BAN6358Q054 | D | What other search improvement suggestion would you make? | N | Text area, no char limit | Skip Logic Group | OE_Search Improvement | |||
| BAN6358Q059 | Have you seen or heard of any program(s) or campaign(s) that NHTSA is currently running? (Please select all that apply.) | Drive sober or get pulled over (Campaign against drunk driving) | Y | Checkbox, one-up vertical | Randomize | Campaigns | |||
| Click it or ticket (Campaign for seat belt use) | |||||||||
| Where's baby? Look before you lock. (Program against leaving children in hot cars - Heatstroke, Hypothermia) | |||||||||
| Find the right seat (Campaign for child car safety) | |||||||||
| One text or call could wreck it all. (Campaign against distracted driving) | |||||||||
| Tire Wise (Campaign with tire safety information) | |||||||||
| Government 5-Star Safety Ratings (Campaign with vehicle safety information) | |||||||||
| If you're texting, you're not driving. (Campaign against distracted driving) | |||||||||
| Ride Sober or Get Pulled Over. (Campaign against drinking while operating motorcycle) | |||||||||
| Child Passenger Safety Week (Campaign promoting safety for child passengers) | |||||||||
| National Seat Check Saturday (Child car seats – proper installation) | |||||||||
| Seatbelt Safety for 8-14 year olds (Appropriate car seat/seatbelt use for older children) | |||||||||
| U Drive. U Text. U Pay. Or You Drive. You Text. You Pay. (Campaign against distracted driving) | |||||||||
| Buzzed Driving is Drunk Driving. (Campaign against drunk driving) | |||||||||
| Everyone is a pedestrian. (Campaign to improve pedestrian safety) | |||||||||
| I have not seen or heard any program or campaign. | Mutually Exclusive, Anchor Answer Choice | ||||||||
| BAN6358Q060 | Thinking of all the of the websites where you search for information on a regular basis, which one site do you believe to be your ideal site? | N | Text area, no char limit | OE - Ideal site | |||||
| BAN6358Q061 | What additional features or options would you most like to see added to the NHTSA site? | N | Text area, no char limit | OE - Additional features | |||||
Sheet 5: CQs (02-17-2020)
| Model Name | NHTSA v2 |
|
|||||||
| Model ID | VZcAA4QoMBcBRhpA15JEEA4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | 2MQ | Pink: Addition | |||||||
| Date | 11/18/2015 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| BAN6358Q001 | How frequently do you visit this site? | Daily | Y | Radio button, one-up vertical | Skip Logic Group | Visit Frequency | |||
| Two to three times per week | |||||||||
| About once a month | |||||||||
| Every few months | |||||||||
| Every 6 months or less | |||||||||
| This is my first time visiting this site | |||||||||
| BAN6358Q002 | What best describes your role during your site visit today? | State or local government employee | Y | Drop down, select one | Skip Logic Group | Role | |||
| Parent | |||||||||
| Child care provider/Caregiver | |||||||||
| Consumer | |||||||||
| Traffic Safety Advocate | |||||||||
| Manufacturer | |||||||||
| Industry group member | |||||||||
| Researcher | |||||||||
| Other | A | ||||||||
| BAN6358Q003 | A | Other best describes your role | N | Text area, no char limit | Skip Logic Group | Other role | |||
| BAN6358Q004 | What type(s) of information were you looking for on the site? (Please select all that apply.) | Driving Safety (alcohol, texting/cell phones, car seats, seat belts, bicycles, motorcycles, pedestrians, driver education, school buses, etc.) | F | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Info | ||
| Vehicle Safety (air bags, brakes, recalls & defects, complaints, tires, etc.) | H | ||||||||
| Research (Crash Injury Research (CIREN), Driver Simulation (NADS), Event Data Recorder (EDR), etc.) | |||||||||
| Data (National Automotive Sampling System (NASS), Fatality Analysis Reporting System (FARS), National Driver Register, Special Crash Investigations (SCI), etc.) | |||||||||
| Laws & Regulations (air bags, fuel economy, seat belts, tires, etc.) | |||||||||
| About NHTSA (Administrator, calendar, jobs, press releases, etc.) | |||||||||
| Other | A | ||||||||
| BAN6358Q005 | A | Other information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Info | |||
| BAN6358Q006 | F | What type(s) of driving safety information were you looking for? (Please select all that apply.) | Aggressive Driving | Y | Checkbox, one-up vertical | Skip Logic Group | Driving Safety | ||
| Bicycles | |||||||||
| Child Safety (car seats) | B | ||||||||
| Distracted Driving (text or call) | |||||||||
| Driver Education | |||||||||
| Enforcement & Justice Services | |||||||||
| Impaired Driving (alcohol) | |||||||||
| Motorcycles | |||||||||
| Occupant Protection (seat belts) | |||||||||
| Pedestrians | |||||||||
| Research & Evaluation | |||||||||
| School Buses | |||||||||
| Other | G | ||||||||
| BAN6358Q007 | G | Other driving safety information | N | Text area, no char limit | Skip Logic Group | Other Driving Safety | |||
| BAN6358Q008 | B | What type(s) of car seat information were you looking for? (Please select all that apply.) | Car seat recalls | Y | Checkbox, one-up vertical | Skip Logic Group | Car seat info | ||
| Seat ratings | |||||||||
| Inspection center locations | |||||||||
| Car seat installation information | |||||||||
| Instructional videos | |||||||||
| Other | C | ||||||||
| BAN6358Q009 | C | Other car seat information | N | Text area, no char limit | Skip Logic Group | Other car seat info | |||
| BAN6358Q010 | H | What type(s) of vehicle safety information were you looking for? (Please select all that apply.) | Air Bags | J | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Safety | |
| Brakes | |||||||||
| Odometer Fraud | |||||||||
| Other Equipment (head restraints, vehicle backover avoidance technology, transportation recorders) | |||||||||
| Recalls & Defects or Complaints | |||||||||
| Test Procedures | |||||||||
| Tires | |||||||||
| Vehicle-Related Theft | |||||||||
| Other | I | ||||||||
| BAN6358Q011 | J | Why were you looking for information on air bags? | Curiosity - just browsing | Y | Checkbox, one-up vertical | Skip Logic Group | Air bag - why | ||
| My car is recalled and I want to learn what to do next | |||||||||
| Check air bag recall information to see if my car is included | |||||||||
| Other | K | ||||||||
| BAN6358Q012 | K | For what other reason were you looking for air bag information? | N | Text area, no char limit | Skip Logic Group | OE_Air Bag info | |||
| BAN6358Q013 | I | Other vehicle safety information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Safety | |||
| BAN6358Q014 | What made you decide to look for this type of information? | N | Text area, no char limit | Why Looking for Info | |||||
| BAN6358Q015 | Did you try to search for recalls on a vehicle today? | Yes | A | Y | Radio button, one-up vertical | Skip Logic Group | VIN recall search | ||
| No | |||||||||
| BAN6358Q016 | A | Did you use the VIN search tool today? | Yes | B,C,F | Y | Radio button, one-up vertical | Skip Logic Group | VIN search | |
| No | G | ||||||||
| Don't know | |||||||||
| BAN6358Q017 | B | Was the explanation clear for which kind of recalls the VIN search tool covers and does not cover? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN clear expl | ||
| No | BB | ||||||||
| Don't know | |||||||||
| BAN6358Q018 | BB | What was not clearly explained? | N | Text area, no char limit | Skip Logic Group | OE VIN clear expl | |||
| BAN6358Q019 | C | Which best describes your experience with the VIN search tool today? | I received Recall Results for my VIN | D,E | Y | Radio button, one-up vertical | Skip Logic Group | VIN experience | |
| I submitted my VIN, but got an error message | |||||||||
| I could not submit my VIN in the search field | |||||||||
| Other | CC | ||||||||
| BAN6358Q020 | CC | Describe your experience with the VIN search tool. | N | Text area, no char limit | Skip Logic Group | OE VIN exper | |||
| BAN6358Q021 | D | Was the information given in the Recall Results clear? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN results clear | ||
| No | DD | ||||||||
| BAN6358Q022 | DD | What was not clear about the Recall Results? | N | Text area, no char limit | Skip Logic Group | OE VIN results not clear | |||
| BAN6358Q023 | E | Did the Recall Results give you the information you needed about any potential issue and next steps to take? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN info needed | ||
| No | EE | ||||||||
| Don't know | |||||||||
| BAN6358Q024 | EE | What other information would you like to have? | N | Text area, no char limit | Skip Logic Group | OE VIN info needed | |||
| BAN6358Q025 | F | Did you search for additional safety information by make/model/year? | Yes | FF | Y | Radio button, one-up vertical | Skip Logic Group | VIN search addtl | |
| No | |||||||||
| TAR0203287 | FF | Did you have any difficulty finding where to search for safety information by make/year/model? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Difficulty Find MYM | ||
| No | |||||||||
| TAR0203308 | FF | How was your experience searching for safety information by make/year/model? | Search met my needs | Y | Radio button, one-up vertical | Skip Logic Group* | MYM search experience | ||
| Did not get the information I needed | |||||||||
| Had another issue with the search | F1 | ||||||||
| TAR0203311 | F1 | Please describe your issue. | N | Text area, no char limit | Skip Logic Group* | OE_MYM Issue | |||
| BAN6358Q026 | G | Why didn't you use the VIN search tool today? (Please select all that apply.) | I could not find the VIN search tool | Y | Checkbox, one-up vertical | Skip Logic Group | VIN search not used | ||
| I did not have my VIN available at the time | |||||||||
| I do not know how to find my VIN | |||||||||
| I searched by make/model/year instead | |||||||||
| I found what I needed without doing a search | |||||||||
| Other | GG | ||||||||
| BAN6358Q027 | GG | Why else didn't you use the VIN search tool? | N | Text area, no char limit | Skip Logic Group | OE VIN search not used | |||
| BAN6358Q036 | How do you want to use the information you were looking for today? | For personal research | Y | Radio button, one-up vertical | Use information | ||||
| To research for work | |||||||||
| To research for school | |||||||||
| Not applicable | |||||||||
| BAN6358Q037 | More specifically, how will you use the information. Please be brief. (Ex: To decide what vehicle to buy, to learn about a car seat I own, etc.) | N | Text area, no char limit | OE_Use Info | |||||
| BAN6358Q038 | Were you able to find what you were looking for on the site today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | Accomplish | |||
| No | E | ||||||||
| BAN6358Q039 | E | What were you looking for that you could not find? | N | Text area, no char limit | Skip Logic Group | Could not accomplish | |||
| BAN6358Q046 | Did you have any trouble navigating the site today? | Yes | F | Y | Radio button, one-up vertical | Skip Logic Group | Navigation | ||
| No | |||||||||
| BAN6358Q047 | F | What type of difficulty did you encounter with the navigation process? (Please select all that apply.) | Too many links to choose from | Y | Checkbox, one-up vertical | Skip Logic Group | Navigation difficulty | ||
| Links did not take me where I expected | B | ||||||||
| Links/labels were difficult to understand | |||||||||
| Technical difficulties (e.g., broken links, error messages) | |||||||||
| Other | A | ||||||||
| BAN6358Q048 | A | Other navigational difficulties | N | Text area, no char limit | Skip Logic Group | Other navigation difficulty | |||
| BAN6358Q049 | B | Please tell us which links took you somewhere unexpected | N | Text area, no char limit | Skip Logic Group | Unexpected Links | |||
| BAN6358Q050 | Did you use the search feature today? | Yes | A, C | Y | Radio button, one-up vertical | Skip Logic Group | Search | ||
| No | |||||||||
| BAN6358Q051 | A | Please describe your experience with the site's search feature. |
I did not have any difficulty with the search feature | Y | Checkbox, one-up vertical | Skip Logic Group | Search experience | ||
| Returned results that were too similar/redundant | |||||||||
| Results were not relevant to my search terms or needs | |||||||||
| Returned too many results | |||||||||
| Returned not enough results | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search speed was too slow | |||||||||
| Search required too many refinements to get to what I wanted | |||||||||
| Other | B | ||||||||
| BAN6358Q052 | B | Other search difficulties | N | Text area, no char limit | Skip Logic Group | Other search difficulty | |||
| BAN6358Q053 | C | If you could make one improvement to the search feature, which of the following would you make? | Narrow results by a specific date | Y | Drop down, select one | Skip Logic Group | Search Improvement | ||
| Sort results by most popular to least popular | |||||||||
| Narrow by searching within the first set of results I receive | |||||||||
| Search the document by type (e.g., pdf, doc, wav, etc.) | |||||||||
| Other improvement suggestion: | D | ||||||||
| BAN6358Q054 | D | What other search improvement suggestion would you make? | N | Text area, no char limit | Skip Logic Group | OE_Search Improvement | |||
| BAN6358Q059 | Have you seen or heard of any program(s) or campaign(s) that NHTSA is currently running? (Please select all that apply.) | Drive sober or get pulled over (Campaign against drunk driving) | Y | Checkbox, one-up vertical | Randomize | Campaigns | |||
| Click it or ticket (Campaign for seat belt use) | |||||||||
| Where's baby? Look before you lock. (Program against leaving children in hot cars - Heatstroke, Hypothermia) | |||||||||
| Find the right seat (Campaign for child car safety) | |||||||||
| One text or call could wreck it all. (Campaign against distracted driving) | |||||||||
| Tire Wise (Campaign with tire safety information) | |||||||||
| Government 5-Star Safety Ratings (Campaign with vehicle safety information) | |||||||||
| If you're texting, you're not driving. (Campaign against distracted driving) | |||||||||
| Ride Sober or Get Pulled Over. (Campaign against drinking while operating motorcycle) | |||||||||
| Child Passenger Safety Week (Campaign promoting safety for child passengers) | |||||||||
| National Seat Check Saturday (Child car seats – proper installation) | |||||||||
| Seatbelt Safety for 8-14 year olds (Appropriate car seat/seatbelt use for older children) | |||||||||
| U Drive. U Text. U Pay. Or You Drive. You Text. You Pay. (Campaign against distracted driving) | |||||||||
| Buzzed Driving is Drunk Driving. (Campaign against drunk driving) | |||||||||
| Everyone is a pedestrian. (Campaign to improve pedestrian safety) | |||||||||
| I have not seen or heard any program or campaign. | Mutually Exclusive, Anchor Answer Choice | ||||||||
| BAN6358Q060 | Thinking of all the of the websites where you search for information on a regular basis, which one site do you believe to be your ideal site? | N | Text area, no char limit | OE - Ideal site | |||||
| BAN6358Q061 | What additional features or options would you most like to see added to the NHTSA site? | N | Text area, no char limit | OE - Additional features | |||||
Sheet 6: CQs (12-21-17)
| Model Name | NHTSA v2 |
|
|||||||
| Model ID | VZcAA4QoMBcBRhpA15JEEA4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | 2MQ | Pink: Addition | |||||||
| Date | 11/18/2015 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| BAN6358Q001 | How frequently do you visit this site? | Daily | Y | Radio button, one-up vertical | Skip Logic Group | Visit Frequency | |||
| Two to three times per week | |||||||||
| About once a month | |||||||||
| Every few months | |||||||||
| Every 6 months or less | |||||||||
| This is my first time visiting this site | |||||||||
| BAN6358Q002 | What best describes your role during your site visit today? | State or local government employee | Y | Drop down, select one | Skip Logic Group | Role | |||
| Parent | |||||||||
| Child care provider/Caregiver | |||||||||
| Consumer | |||||||||
| Traffic Safety Advocate | |||||||||
| Manufacturer | |||||||||
| Industry group member | |||||||||
| Researcher | |||||||||
| Other | A | ||||||||
| BAN6358Q003 | A | Other best describes your role | N | Text area, no char limit | Skip Logic Group | Other role | |||
| BAN6358Q004 | What type(s) of information were you looking for on the site? (Please select all that apply.) | Driving Safety (alcohol, texting/cell phones, car seats, seat belts, bicycles, motorcycles, pedestrians, driver education, school buses, etc.) | F | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Info | ||
| Vehicle Safety (air bags, brakes, recalls & defects, complaints, tires, etc.) | H | ||||||||
| Research (Crash Injury Research (CIREN), Driver Simulation (NADS), Event Data Recorder (EDR), etc.) | |||||||||
| Data (National Automotive Sampling System (NASS), Fatality Analysis Reporting System (FARS), National Driver Register, Special Crash Investigations (SCI), etc.) | |||||||||
| Laws & Regulations (air bags, fuel economy, seat belts, tires, etc.) | |||||||||
| About NHTSA (Administrator, calendar, jobs, press releases, etc.) | |||||||||
| Other | A | ||||||||
| BAN6358Q005 | A | Other information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Info | |||
| BAN6358Q006 | F | What type(s) of driving safety information were you looking for? (Please select all that apply.) | Aggressive Driving | Y | Checkbox, one-up vertical | Skip Logic Group | Driving Safety | ||
| Bicycles | |||||||||
| Child Safety (car seats) | B | ||||||||
| Distracted Driving (text or call) | |||||||||
| Driver Education | |||||||||
| Enforcement & Justice Services | |||||||||
| Impaired Driving (alcohol) | |||||||||
| Motorcycles | |||||||||
| Occupant Protection (seat belts) | |||||||||
| Pedestrians | |||||||||
| Research & Evaluation | |||||||||
| School Buses | |||||||||
| Other | G | ||||||||
| BAN6358Q007 | G | Other driving safety information | N | Text area, no char limit | Skip Logic Group | Other Driving Safety | |||
| BAN6358Q008 | B | What type(s) of car seat information were you looking for? (Please select all that apply.) | Car seat recalls | Y | Checkbox, one-up vertical | Skip Logic Group | Car seat info | ||
| Seat ratings | |||||||||
| Inspection center locations | |||||||||
| Car seat installation information | |||||||||
| Instructional videos | |||||||||
| Other | C | ||||||||
| BAN6358Q009 | C | Other car seat information | N | Text area, no char limit | Skip Logic Group | Other car seat info | |||
| BAN6358Q010 | H | What type(s) of vehicle safety information were you looking for? (Please select all that apply.) | Air Bags | J | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Safety | |
| Brakes | |||||||||
| Odometer Fraud | |||||||||
| Other Equipment (head restraints, vehicle backover avoidance technology, transportation recorders) | |||||||||
| Recalls & Defects or Complaints | |||||||||
| Test Procedures | |||||||||
| Tires | |||||||||
| Vehicle-Related Theft | |||||||||
| Other | I | ||||||||
| BAN6358Q011 | J | Why were you looking for information on air bags? | Curiosity - just browsing | Y | Checkbox, one-up vertical | Skip Logic Group | Air bag - why | ||
| My car is recalled and I want to learn what to do next | |||||||||
| Check air bag recall information to see if my car is included | |||||||||
| Other | K | ||||||||
| BAN6358Q012 | K | For what other reason were you looking for air bag information? | N | Text area, no char limit | Skip Logic Group | OE_Air Bag info | |||
| BAN6358Q013 | I | Other vehicle safety information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Safety | |||
| BAN6358Q014 | What made you decide to look for this type of information? | N | Text area, no char limit | Why Looking for Info | |||||
| BAN6358Q015 | Did you try to search for recalls on a vehicle today? | Yes | A | Y | Radio button, one-up vertical | Skip Logic Group | VIN recall search | ||
| No | |||||||||
| BAN6358Q016 | A | Did you use the VIN search tool today? | Yes | B,C,F | Y | Radio button, one-up vertical | Skip Logic Group | VIN search | |
| No | G | ||||||||
| Don't know | |||||||||
| BAN6358Q017 | B | Was the explanation clear for which kind of recalls the VIN search tool covers and does not cover? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN clear expl | ||
| No | BB | ||||||||
| Don't know | |||||||||
| BAN6358Q018 | BB | What was not clearly explained? | N | Text area, no char limit | Skip Logic Group | OE VIN clear expl | |||
| BAN6358Q019 | C | Which best describes your experience with the VIN search tool today? | I received Recall Results for my VIN | D,E | Y | Radio button, one-up vertical | Skip Logic Group | VIN experience | |
| I submitted my VIN, but got an error message | |||||||||
| I could not submit my VIN in the search field | |||||||||
| Other | CC | ||||||||
| BAN6358Q020 | CC | Describe your experience with the VIN search tool. | N | Text area, no char limit | Skip Logic Group | OE VIN exper | |||
| BAN6358Q021 | D | Was the information given in the Recall Results clear? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN results clear | ||
| No | DD | ||||||||
| BAN6358Q022 | DD | What was not clear about the Recall Results? | N | Text area, no char limit | Skip Logic Group | OE VIN results not clear | |||
| BAN6358Q023 | E | Did the Recall Results give you the information you needed about any potential issue and next steps to take? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN info needed | ||
| No | EE | ||||||||
| Don't know | |||||||||
| BAN6358Q024 | EE | What other information would you like to have? | N | Text area, no char limit | Skip Logic Group | OE VIN info needed | |||
| BAN6358Q025 | F | Did you search for additional safety information by make/model/year? | Yes | FF | Y | Radio button, one-up vertical | Skip Logic Group | VIN search addtl | |
| No | |||||||||
| FF | Did you have any difficulty finding where to search for safety information by make/year/model? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Difficulty Find MYM | |||
| No | |||||||||
| FF | How was your experience searching for safety information by make/year/model? | Search met my needs | Y | Radio button, one-up vertical | Skip Logic Group* | MYM search experience | |||
| Did not get the information I needed | |||||||||
| Had another issue with the search | F1 | ||||||||
| F1 | Please describe your issue. | N | Text area, no char limit | Skip Logic Group* | OE_MYM Issue | ||||
| BAN6358Q026 | G | Why didn't you use the VIN search tool today? (Please select all that apply.) | I could not find the VIN search tool | Y | Checkbox, one-up vertical | Skip Logic Group | VIN search not used | ||
| I did not have my VIN available at the time | |||||||||
| I do not know how to find my VIN | |||||||||
| I searched by make/model/year instead | |||||||||
| I found what I needed without doing a search | |||||||||
| Other | GG | ||||||||
| BAN6358Q027 | GG | Why else didn't you use the VIN search tool? | N | Text area, no char limit | Skip Logic Group | OE VIN search not used | |||
| BAN6358Q036 | How do you want to use the information you were looking for today? | For personal research | Y | Radio button, one-up vertical | Use information | ||||
| To research for work | |||||||||
| To research for school | |||||||||
| Not applicable | |||||||||
| BAN6358Q037 | More specifically, how will you use the information. Please be brief. (Ex: To decide what vehicle to buy, to learn about a car seat I own, etc.) | N | Text area, no char limit | OE_Use Info | |||||
| BAN6358Q038 | Were you able to find what you were looking for on the site today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | Accomplish | |||
| No | E | ||||||||
| BAN6358Q039 | E | What were you looking for that you could not find? | N | Text area, no char limit | Skip Logic Group | Could not accomplish | |||
| BAN6358Q046 | Did you have any trouble navigating the site today? | Yes | F | Y | Radio button, one-up vertical | Skip Logic Group | Navigation | ||
| No | |||||||||
| BAN6358Q047 | F | What type of difficulty did you encounter with the navigation process? (Please select all that apply.) | Too many links to choose from | Y | Checkbox, one-up vertical | Skip Logic Group | Navigation difficulty | ||
| Links did not take me where I expected | B | ||||||||
| Links/labels were difficult to understand | |||||||||
| Technical difficulties (e.g., broken links, error messages) | |||||||||
| Other | A | ||||||||
| BAN6358Q048 | A | Other navigational difficulties | N | Text area, no char limit | Skip Logic Group | Other navigation difficulty | |||
| BAN6358Q049 | B | Please tell us which links took you somewhere unexpected | N | Text area, no char limit | Skip Logic Group | Unexpected Links | |||
| BAN6358Q050 | Did you use the search feature today? | Yes | A, C | Y | Radio button, one-up vertical | Skip Logic Group | Search | ||
| No | |||||||||
| BAN6358Q051 | A | Please describe your experience with the site's search feature. |
I did not have any difficulty with the search feature | Y | Checkbox, one-up vertical | Skip Logic Group | Search experience | ||
| Returned results that were too similar/redundant | |||||||||
| Results were not relevant to my search terms or needs | |||||||||
| Returned too many results | |||||||||
| Returned not enough results | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search speed was too slow | |||||||||
| Search required too many refinements to get to what I wanted | |||||||||
| Other | B | ||||||||
| BAN6358Q052 | B | Other search difficulties | N | Text area, no char limit | Skip Logic Group | Other search difficulty | |||
| BAN6358Q053 | C | If you could make one improvement to the search feature, which of the following would you make? | Narrow results by a specific date | Y | Drop down, select one | Skip Logic Group | Search Improvement | ||
| Sort results by most popular to least popular | |||||||||
| Narrow by searching within the first set of results I receive | |||||||||
| Search the document by type (e.g., pdf, doc, wav, etc.) | |||||||||
| Other improvement suggestion: | D | ||||||||
| BAN6358Q054 | D | What other search improvement suggestion would you make? | N | Text area, no char limit | Skip Logic Group | OE_Search Improvement | |||
| BAN6358Q059 | Have you seen or heard of any program(s) or campaign(s) that NHTSA is currently running? (Please select all that apply.) | Drive sober or get pulled over (Campaign against drunk driving) | Y | Checkbox, one-up vertical | Randomize | Campaigns | |||
| Click it or ticket (Campaign for seat belt use) | |||||||||
| Where's baby? Look before you lock. (Program against leaving children in hot cars - Heatstroke, Hypothermia) | |||||||||
| Securing our most precious cargo. (Program promoting child passenger safety) | |||||||||
| One text or call could wreck it all. (Campaign against distracted driving) | |||||||||
| Tire Wise (Campaign with tire safety information) | |||||||||
| Government 5-Star Safety Ratings (Campaign with vehicle safety information) | |||||||||
| If you're texting, you're not driving. (Campaign against distracted driving) | |||||||||
| Ride Sober or Get Pulled Over. (Campaign against drinking while operating motorcycle) | |||||||||
| Child Passenger Safety Week (Campaign promoting safety for child passengers) | |||||||||
| National Seat Check Saturday (Child car seats – proper installation) | |||||||||
| Child Car Safety (Child car seats) | |||||||||
| Right Car Seat (Child car seats) | |||||||||
| Seatbelt Safety for 8-14 year olds (Appropriate car seat/seatbelt use for older children) | |||||||||
| U Drive. U Text. U Pay. Or You Drive. You Text. You Pay. (Campaign against distracted driving) | |||||||||
| Buzzed Driving is Drunk Driving. (Campaign against drunk driving) | |||||||||
| Everyone is a pedestrian. (Campaign to improve pedestrian safety) | |||||||||
| I have not seen or heard any program or campaign. | Mutually Exclusive, Anchor Answer Choice | ||||||||
| BAN6358Q060 | Thinking of all the of the websites where you search for information on a regular basis, which one site do you believe to be your ideal site? | N | Text area, no char limit | OE - Ideal site | |||||
| BAN6358Q061 | What additional features or options would you most like to see added to the NHTSA site? | N | Text area, no char limit | OE - Additional features | |||||
Sheet 7: Current CQs2
| Model Name | NHTSA v2 |
|
|||||||
| Model ID | VZcAA4QoMBcBRhpA15JEEA4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | 2MQ | Pink: Addition | |||||||
| Date | 11/18/2015 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| BAN6358Q001 | How frequently do you visit this site? | Daily | A | Y | Radio button, one-up vertical | Skip Logic Group | Visit Frequency | ||
| Two to three times per week | A | ||||||||
| About once a month | A | ||||||||
| Every few months | A | ||||||||
| Every 6 months or less | A | ||||||||
| This is my first time visiting this site | |||||||||
| JIB0158261 | A | During your visit today, did you notice the redesign of the NHTSA site? | Yes | B, C | Y | Radio button, one-up vertical | Skip Logic Group | New Site_Notice Redesign | |
| No | |||||||||
| JIB0158263 | B | How does the new site compare to the previous design? | New site is better | Y | Radio button, one-up vertical | Skip Logic Group | New Site_Compare | ||
| About the same | |||||||||
| New site is worse | B1 | ||||||||
| JIB0158264 | B1 | Please tell us why you feel the new site is worse than the previous site. | N | Text area, no char limit | Skip Logic Group | OE_New Site_Compare | |||
| JIB0158262 | C | Please tell us whether you agree or disagree with the following statement: The new site makes it easier to find the information I was looking for. |
Strongly Disagree | Y | Radio button, one-up vertical | Skip Logic Group | New Site_Task | ||
| Disagree | |||||||||
| Neutral | |||||||||
| Agree | |||||||||
| Strongly Agree | |||||||||
| Don't know | |||||||||
| BAN6358Q002 | What best describes your role during your site visit today? | State or local government employee | Y | Drop down, select one | Skip Logic Group | Role | |||
| Parent | |||||||||
| Child care provider/Caregiver | |||||||||
| Consumer | |||||||||
| Traffic Safety Advocate | |||||||||
| Manufacturer | |||||||||
| Industry group member | |||||||||
| Researcher | |||||||||
| Other | A | ||||||||
| BAN6358Q003 | A | Other best describes your role | N | Text area, no char limit | Skip Logic Group | Other role | |||
| BAN6358Q004 | What type(s) of information were you looking for on the site? (Please select all that apply.) | Driving Safety (alcohol, texting/cell phones, car seats, seat belts, bicycles, motorcycles, pedestrians, driver education, school buses, etc.) | F | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Info | ||
| Vehicle Safety (air bags, brakes, recalls & defects, complaints, tires, etc.) | H | ||||||||
| Research (Crash Injury Research (CIREN), Driver Simulation (NADS), Event Data Recorder (EDR), etc.) | |||||||||
| Data (National Automotive Sampling System (NASS), Fatality Analysis Reporting System (FARS), National Driver Register, Special Crash Investigations (SCI), etc.) | |||||||||
| Laws & Regulations (air bags, fuel economy, seat belts, tires, etc.) | |||||||||
| About NHTSA (Administrator, calendar, jobs, press releases, etc.) | |||||||||
| Other | A | ||||||||
| BAN6358Q005 | A | Other information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Info | |||
| BAN6358Q006 | F | What type(s) of driving safety information were you looking for? (Please select all that apply.) | Aggressive Driving | Y | Checkbox, one-up vertical | Skip Logic Group | Driving Safety | ||
| Bicycles | |||||||||
| Child Safety (car seats) | B | ||||||||
| Distracted Driving (text or call) | |||||||||
| Driver Education | |||||||||
| Enforcement & Justice Services | |||||||||
| Impaired Driving (alcohol) | |||||||||
| Motorcycles | |||||||||
| Occupant Protection (seat belts) | |||||||||
| Pedestrians | |||||||||
| Research & Evaluation | |||||||||
| School Buses | |||||||||
| Other | G | ||||||||
| BAN6358Q007 | G | Other driving safety information | N | Text area, no char limit | Skip Logic Group | Other Driving Safety | |||
| BAN6358Q008 | B | What type(s) of car seat information were you looking for? (Please select all that apply.) | Car seat recalls | Y | Checkbox, one-up vertical | Skip Logic Group | Car seat info | ||
| Seat ratings | |||||||||
| Inspection center locations | |||||||||
| Car seat installation information | |||||||||
| Instructional videos | |||||||||
| Other | C | ||||||||
| BAN6358Q009 | C | Other car seat information | N | Text area, no char limit | Skip Logic Group | Other car seat info | |||
| BAN6358Q010 | H | What type(s) of vehicle safety information were you looking for? (Please select all that apply.) | Air Bags | J | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Safety | |
| Brakes | |||||||||
| Odometer Fraud | |||||||||
| Other Equipment (head restraints, vehicle backover avoidance technology, transportation recorders) | |||||||||
| Recalls & Defects or Complaints | |||||||||
| Test Procedures | |||||||||
| Tires | |||||||||
| Vehicle-Related Theft | |||||||||
| Other | I | ||||||||
| BAN6358Q011 | J | Why were you looking for information on air bags? | Curiosity - just browsing | Y | Checkbox, one-up vertical | Skip Logic Group | Air bag - why | ||
| My car is recalled and I want to learn what to do next | |||||||||
| Check air bag recall information to see if my car is included | |||||||||
| Other | K | ||||||||
| BAN6358Q012 | K | For what other reason were you looking for air bag information? | N | Text area, no char limit | Skip Logic Group | OE_Air Bag info | |||
| BAN6358Q013 | I | Other vehicle safety information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Safety | |||
| BAN6358Q014 | What made you decide to look for this type of information? | N | Text area, no char limit | Why Looking for Info | |||||
| BAN6358Q015 | Did you try to search for recalls on a vehicle today? | Yes | A | Y | Radio button, one-up vertical | Skip Logic Group | VIN recall search | ||
| No | |||||||||
| BAN6358Q016 | A | Did you use the VIN search tool today? | Yes | B,C,F | Y | Radio button, one-up vertical | Skip Logic Group | VIN search | |
| No | G | ||||||||
| Don't know | |||||||||
| BAN6358Q017 | B | Was the explanation clear for which kind of recalls the VIN search tool covers and does not cover? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN clear expl | ||
| No | BB | ||||||||
| Don't know | |||||||||
| BAN6358Q018 | BB | What was not clearly explained? | N | Text area, no char limit | Skip Logic Group | OE VIN clear expl | |||
| BAN6358Q019 | C | Which best describes your experience with the VIN search tool today? | I received Recall Results for my VIN | D,E | Y | Radio button, one-up vertical | Skip Logic Group | VIN experience | |
| I submitted my VIN, but got an error message | |||||||||
| I could not submit my VIN in the search field | |||||||||
| Other | CC | ||||||||
| BAN6358Q020 | CC | Describe your experience with the VIN search tool. | N | Text area, no char limit | Skip Logic Group | OE VIN exper | |||
| BAN6358Q021 | D | Was the information given in the Recall Results clear? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN results clear | ||
| No | DD | ||||||||
| BAN6358Q022 | DD | What was not clear about the Recall Results? | N | Text area, no char limit | Skip Logic Group | OE VIN results not clear | |||
| BAN6358Q023 | E | Did the Recall Results give you the information you needed about any potential issue and next steps to take? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN info needed | ||
| No | EE | ||||||||
| Don't know | |||||||||
| BAN6358Q024 | EE | What other information would you like to have? | N | Text area, no char limit | Skip Logic Group | OE VIN info needed | |||
| BAN6358Q025 | F | Did you search for additional safety information by make/model/year? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN search addtl | ||
| No | |||||||||
| BAN6358Q026 | G | Why didn't you use the VIN search tool today? (Please select all that apply.) | I could not find the VIN search tool | Y | Checkbox, one-up vertical | Skip Logic Group | VIN search not used | ||
| I did not have my VIN available at the time | |||||||||
| I do not know how to find my VIN | |||||||||
| I searched by make/model/year instead | |||||||||
| I found what I needed without doing a search | |||||||||
| Other | GG | ||||||||
| BAN6358Q027 | GG | Why else didn't you use the VIN search tool? | N | Text area, no char limit | Skip Logic Group | OE VIN search not used | |||
| BAN6358Q036 | How do you want to use the information you were looking for today? | For personal research | Y | Radio button, one-up vertical | Use information | ||||
| To research for work | |||||||||
| To research for school | |||||||||
| Not applicable | |||||||||
| BAN6358Q037 | More specifically, how will you use the information. Please be brief. (Ex: To decide what vehicle to buy, to learn about a car seat I own, etc.) | N | Text area, no char limit | OE_Use Info | |||||
| BAN6358Q038 | Were you able to find what you were looking for on the site today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | Accomplish | |||
| No | E | ||||||||
| BAN6358Q039 | E | What were you looking for that you could not find? | N | Text area, no char limit | Skip Logic Group | Could not accomplish | |||
| BAN6358Q046 | Did you have any trouble navigating the site today? | Yes | F | Y | Radio button, one-up vertical | Skip Logic Group | Navigation | ||
| No | |||||||||
| BAN6358Q047 | F | What type of difficulty did you encounter with the navigation process? (Please select all that apply.) | Too many links to choose from | Y | Checkbox, one-up vertical | Skip Logic Group | Navigation difficulty | ||
| Links did not take me where I expected | B | ||||||||
| Links/labels were difficult to understand | |||||||||
| Technical difficulties (e.g., broken links, error messages) | |||||||||
| Other | A | ||||||||
| BAN6358Q048 | A | Other navigational difficulties | N | Text area, no char limit | Skip Logic Group | Other navigation difficulty | |||
| BAN6358Q049 | B | Please tell us which links took you somewhere unexpected | N | Text area, no char limit | Skip Logic Group | Unexpected Links | |||
| BAN6358Q050 | Did you use the search feature today? | Yes | A, C | Y | Radio button, one-up vertical | Skip Logic Group | Search | ||
| No | |||||||||
| BAN6358Q051 | A | Please describe your experience with the site's search feature. |
I did not have any difficulty with the search feature | Y | Checkbox, one-up vertical | Skip Logic Group | Search experience | ||
| Returned results that were too similar/redundant | |||||||||
| Results were not relevant to my search terms or needs | |||||||||
| Returned too many results | |||||||||
| Returned not enough results | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search speed was too slow | |||||||||
| Search required too many refinements to get to what I wanted | |||||||||
| Other | B | ||||||||
| BAN6358Q052 | B | Other search difficulties | N | Text area, no char limit | Skip Logic Group | Other search difficulty | |||
| BAN6358Q053 | C | If you could make one improvement to the search feature, which of the following would you make? | Narrow results by a specific date | Y | Drop down, select one | Skip Logic Group | Search Improvement | ||
| Sort results by most popular to least popular | |||||||||
| Narrow by searching within the first set of results I receive | |||||||||
| Search the document by type (e.g., pdf, doc, wav, etc.) | |||||||||
| Other improvement suggestion: | D | ||||||||
| BAN6358Q054 | D | What other search improvement suggestion would you make? | N | Text area, no char limit | Skip Logic Group | OE_Search Improvement | |||
| BAN6358Q059 | Have you seen or heard of any program(s) or campaign(s) that NHTSA is currently running? (Please select all that apply.) | Drive sober or get pulled over (Campaign against drunk driving) | Y | Checkbox, one-up vertical | Randomize | Campaigns | |||
| Click it or ticket (Campaign for seat belt use) | |||||||||
| Where's baby? Look before you lock. (Program against leaving children in hot cars - Heatstroke, Hypothermia) | |||||||||
| Securing our most precious cargo. (Program promoting child passenger safety) | |||||||||
| One text or call could wreck it all. (Campaign against distracted driving) | |||||||||
| Tire Wise (Campaign with tire safety information) | |||||||||
| Government 5-Star Safety Ratings (Campaign with vehicle safety information) | |||||||||
| If you're texting, you're not driving. (Campaign against distracted driving) | |||||||||
| Ride Sober or Get Pulled Over. (Campaign against drinking while operating motorcycle) | |||||||||
| Child Passenger Safety Week (Campaign promoting safety for child passengers) | |||||||||
| National Seat Check Saturday (Child car seats – proper installation) | |||||||||
| Child Car Safety (Child car seats) | |||||||||
| Right Car Seat (Child car seats) | |||||||||
| Seatbelt Safety for 8-14 year olds (Appropriate car seat/seatbelt use for older children) | |||||||||
| U Drive. U Text. U Pay. Or You Drive. You Text. You Pay. (Campaign against distracted driving) | |||||||||
| Buzzed Driving is Drunk Driving. (Campaign against drunk driving) | |||||||||
| Everyone is a pedestrian. (Campaign to improve pedestrian safety) | |||||||||
| I have not seen or heard any program or campaign. | Mutually Exclusive, Anchor Answer Choice | ||||||||
| BAN6358Q060 | Thinking of all the of the websites where you search for information on a regular basis, which one site do you believe to be your ideal site? | N | Text area, no char limit | OE - Ideal site | |||||
| BAN6358Q061 | What additional features or options would you most like to see added to the NHTSA site? | N | Text area, no char limit | OE - Additional features | |||||
Sheet 8: CQ Update(9-12-17)
| Model Name | NHTSA v2 |
|
|||||||
| Model ID | VZcAA4QoMBcBRhpA15JEEA4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | 2MQ | Pink: Addition | |||||||
| Date | 11/18/2015 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| BAN6358Q001 | How frequently do you visit this site? | Daily | Y | Radio button, one-up vertical | Skip Logic Group | Visit Frequency | |||
| Two to three times per week | |||||||||
| About once a month | |||||||||
| Every few months | |||||||||
| Every 6 months or less | |||||||||
| This is my first time visiting this site | |||||||||
The new site makes it easier to find the information I was looking for. |
|||||||||
| BAN6358Q002 | What best describes your role during your site visit today? | State or local government employee | Y | Drop down, select one | Skip Logic Group | Role | |||
| Parent | |||||||||
| Child care provider/Caregiver | |||||||||
| Consumer | |||||||||
| Traffic Safety Advocate | |||||||||
| Manufacturer | |||||||||
| Industry group member | |||||||||
| Researcher | |||||||||
| Other | A | ||||||||
| BAN6358Q003 | A | Other best describes your role | N | Text area, no char limit | Skip Logic Group | Other role | |||
| BAN6358Q004 | What type(s) of information were you looking for on the site? (Please select all that apply.) | Driving Safety (alcohol, texting/cell phones, car seats, seat belts, bicycles, motorcycles, pedestrians, driver education, school buses, etc.) | F | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Info | ||
| Vehicle Safety (air bags, brakes, recalls & defects, complaints, tires, etc.) | H | ||||||||
| Research (Crash Injury Research (CIREN), Driver Simulation (NADS), Event Data Recorder (EDR), etc.) | |||||||||
| Data (National Automotive Sampling System (NASS), Fatality Analysis Reporting System (FARS), National Driver Register, Special Crash Investigations (SCI), etc.) | |||||||||
| Laws & Regulations (air bags, fuel economy, seat belts, tires, etc.) | |||||||||
| About NHTSA (Administrator, calendar, jobs, press releases, etc.) | |||||||||
| Other | A | ||||||||
| BAN6358Q005 | A | Other information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Info | |||
| BAN6358Q006 | F | What type(s) of driving safety information were you looking for? (Please select all that apply.) | Aggressive Driving | Y | Checkbox, one-up vertical | Skip Logic Group | Driving Safety | ||
| Bicycles | |||||||||
| Child Safety (car seats) | B | ||||||||
| Distracted Driving (text or call) | |||||||||
| Driver Education | |||||||||
| Enforcement & Justice Services | |||||||||
| Impaired Driving (alcohol) | |||||||||
| Motorcycles | |||||||||
| Occupant Protection (seat belts) | |||||||||
| Pedestrians | |||||||||
| Research & Evaluation | |||||||||
| School Buses | |||||||||
| Other | G | ||||||||
| BAN6358Q007 | G | Other driving safety information | N | Text area, no char limit | Skip Logic Group | Other Driving Safety | |||
| BAN6358Q008 | B | What type(s) of car seat information were you looking for? (Please select all that apply.) | Car seat recalls | Y | Checkbox, one-up vertical | Skip Logic Group | Car seat info | ||
| Seat ratings | |||||||||
| Inspection center locations | |||||||||
| Car seat installation information | |||||||||
| Instructional videos | |||||||||
| Other | C | ||||||||
| BAN6358Q009 | C | Other car seat information | N | Text area, no char limit | Skip Logic Group | Other car seat info | |||
| BAN6358Q010 | H | What type(s) of vehicle safety information were you looking for? (Please select all that apply.) | Air Bags | J | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Safety | |
| Brakes | |||||||||
| Odometer Fraud | |||||||||
| Other Equipment (head restraints, vehicle backover avoidance technology, transportation recorders) | |||||||||
| Recalls & Defects or Complaints | |||||||||
| Test Procedures | |||||||||
| Tires | |||||||||
| Vehicle-Related Theft | |||||||||
| Other | I | ||||||||
| BAN6358Q011 | J | Why were you looking for information on air bags? | Curiosity - just browsing | Y | Checkbox, one-up vertical | Skip Logic Group | Air bag - why | ||
| My car is recalled and I want to learn what to do next | |||||||||
| Check air bag recall information to see if my car is included | |||||||||
| Other | K | ||||||||
| BAN6358Q012 | K | For what other reason were you looking for air bag information? | N | Text area, no char limit | Skip Logic Group | OE_Air Bag info | |||
| BAN6358Q013 | I | Other vehicle safety information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Safety | |||
| BAN6358Q014 | What made you decide to look for this type of information? | N | Text area, no char limit | Why Looking for Info | |||||
| BAN6358Q015 | Did you try to search for recalls on a vehicle today? | Yes | A | Y | Radio button, one-up vertical | Skip Logic Group | VIN recall search | ||
| No | |||||||||
| BAN6358Q016 | A | Did you use the VIN search tool today? | Yes | B,C,F | Y | Radio button, one-up vertical | Skip Logic Group | VIN search | |
| No | G | ||||||||
| Don't know | |||||||||
| BAN6358Q017 | B | Was the explanation clear for which kind of recalls the VIN search tool covers and does not cover? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN clear expl | ||
| No | BB | ||||||||
| Don't know | |||||||||
| BAN6358Q018 | BB | What was not clearly explained? | N | Text area, no char limit | Skip Logic Group | OE VIN clear expl | |||
| BAN6358Q019 | C | Which best describes your experience with the VIN search tool today? | I received Recall Results for my VIN | D,E | Y | Radio button, one-up vertical | Skip Logic Group | VIN experience | |
| I submitted my VIN, but got an error message | |||||||||
| I could not submit my VIN in the search field | |||||||||
| Other | CC | ||||||||
| BAN6358Q020 | CC | Describe your experience with the VIN search tool. | N | Text area, no char limit | Skip Logic Group | OE VIN exper | |||
| BAN6358Q021 | D | Was the information given in the Recall Results clear? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN results clear | ||
| No | DD | ||||||||
| BAN6358Q022 | DD | What was not clear about the Recall Results? | N | Text area, no char limit | Skip Logic Group | OE VIN results not clear | |||
| BAN6358Q023 | E | Did the Recall Results give you the information you needed about any potential issue and next steps to take? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN info needed | ||
| No | EE | ||||||||
| Don't know | |||||||||
| BAN6358Q024 | EE | What other information would you like to have? | N | Text area, no char limit | Skip Logic Group | OE VIN info needed | |||
| BAN6358Q025 | F | Did you search for additional safety information by make/model/year? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN search addtl | ||
| No | |||||||||
| BAN6358Q026 | G | Why didn't you use the VIN search tool today? (Please select all that apply.) | I could not find the VIN search tool | Y | Checkbox, one-up vertical | Skip Logic Group | VIN search not used | ||
| I did not have my VIN available at the time | |||||||||
| I do not know how to find my VIN | |||||||||
| I searched by make/model/year instead | |||||||||
| I found what I needed without doing a search | |||||||||
| Other | GG | ||||||||
| BAN6358Q027 | GG | Why else didn't you use the VIN search tool? | N | Text area, no char limit | Skip Logic Group | OE VIN search not used | |||
| BAN6358Q036 | How do you want to use the information you were looking for today? | For personal research | Y | Radio button, one-up vertical | Use information | ||||
| To research for work | |||||||||
| To research for school | |||||||||
| Not applicable | |||||||||
| BAN6358Q037 | More specifically, how will you use the information. Please be brief. (Ex: To decide what vehicle to buy, to learn about a car seat I own, etc.) | N | Text area, no char limit | OE_Use Info | |||||
| BAN6358Q038 | Were you able to find what you were looking for on the site today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | Accomplish | |||
| No | E | ||||||||
| BAN6358Q039 | E | What were you looking for that you could not find? | N | Text area, no char limit | Skip Logic Group | Could not accomplish | |||
| BAN6358Q046 | Did you have any trouble navigating the site today? | Yes | F | Y | Radio button, one-up vertical | Skip Logic Group | Navigation | ||
| No | |||||||||
| BAN6358Q047 | F | What type of difficulty did you encounter with the navigation process? (Please select all that apply.) | Too many links to choose from | Y | Checkbox, one-up vertical | Skip Logic Group | Navigation difficulty | ||
| Links did not take me where I expected | B | ||||||||
| Links/labels were difficult to understand | |||||||||
| Technical difficulties (e.g., broken links, error messages) | |||||||||
| Other | A | ||||||||
| BAN6358Q048 | A | Other navigational difficulties | N | Text area, no char limit | Skip Logic Group | Other navigation difficulty | |||
| BAN6358Q049 | B | Please tell us which links took you somewhere unexpected | N | Text area, no char limit | Skip Logic Group | Unexpected Links | |||
| BAN6358Q050 | Did you use the search feature today? | Yes | A, C | Y | Radio button, one-up vertical | Skip Logic Group | Search | ||
| No | |||||||||
| BAN6358Q051 | A | Please describe your experience with the site's search feature. |
I did not have any difficulty with the search feature | Y | Checkbox, one-up vertical | Skip Logic Group | Search experience | ||
| Returned results that were too similar/redundant | |||||||||
| Results were not relevant to my search terms or needs | |||||||||
| Returned too many results | |||||||||
| Returned not enough results | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search speed was too slow | |||||||||
| Search required too many refinements to get to what I wanted | |||||||||
| Other | B | ||||||||
| BAN6358Q052 | B | Other search difficulties | N | Text area, no char limit | Skip Logic Group | Other search difficulty | |||
| BAN6358Q053 | C | If you could make one improvement to the search feature, which of the following would you make? | Narrow results by a specific date | Y | Drop down, select one | Skip Logic Group | Search Improvement | ||
| Sort results by most popular to least popular | |||||||||
| Narrow by searching within the first set of results I receive | |||||||||
| Search the document by type (e.g., pdf, doc, wav, etc.) | |||||||||
| Other improvement suggestion: | D | ||||||||
| BAN6358Q054 | D | What other search improvement suggestion would you make? | N | Text area, no char limit | Skip Logic Group | OE_Search Improvement | |||
| BAN6358Q059 | Have you seen or heard of any program(s) or campaign(s) that NHTSA is currently running? (Please select all that apply.) | Drive sober or get pulled over (Campaign against drunk driving) | Y | Checkbox, one-up vertical | Randomize | Campaigns | |||
| Click it or ticket (Campaign for seat belt use) | |||||||||
| Where's baby? Look before you lock. (Program against leaving children in hot cars - Heatstroke, Hypothermia) | |||||||||
| Securing our most precious cargo. (Program promoting child passenger safety) | |||||||||
| One text or call could wreck it all. (Campaign against distracted driving) | |||||||||
| Tire Wise (Campaign with tire safety information) | |||||||||
| Government 5-Star Safety Ratings (Campaign with vehicle safety information) | |||||||||
| If you're texting, you're not driving. (Campaign against distracted driving) | |||||||||
| Ride Sober or Get Pulled Over. (Campaign against drinking while operating motorcycle) | |||||||||
| Child Passenger Safety Week (Campaign promoting safety for child passengers) | |||||||||
| National Seat Check Saturday (Child car seats – proper installation) | |||||||||
| Child Car Safety (Child car seats) | |||||||||
| Right Car Seat (Child car seats) | |||||||||
| Seatbelt Safety for 8-14 year olds (Appropriate car seat/seatbelt use for older children) | |||||||||
| U Drive. U Text. U Pay. Or You Drive. You Text. You Pay. (Campaign against distracted driving) | |||||||||
| Buzzed Driving is Drunk Driving. (Campaign against drunk driving) | |||||||||
| Everyone is a pedestrian. (Campaign to improve pedestrian safety) | |||||||||
| I have not seen or heard any program or campaign. | Mutually Exclusive, Anchor Answer Choice | ||||||||
| BAN6358Q060 | Thinking of all the of the websites where you search for information on a regular basis, which one site do you believe to be your ideal site? | N | Text area, no char limit | OE - Ideal site | |||||
| BAN6358Q061 | What additional features or options would you most like to see added to the NHTSA site? | N | Text area, no char limit | OE - Additional features | |||||
Sheet 9: CQs (4-18-17)
| Model Name | NHTSA v2 |
|
|||||||
| Model ID | VZcAA4QoMBcBRhpA15JEEA4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | 2MQ | Pink: Addition | |||||||
| Date | 11/18/2015 | Blue: Reword | |||||||
| QID | QUESTION META TAG | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label |
| ESK6357Q001 | How frequently do you visit this site? | Daily | A | Y | Radio button, one-up vertical | Skip Logic Group | Visit Frequency | ||
| Two to three times per week | A | ||||||||
| About once a month | A | ||||||||
| Every few months | A | ||||||||
| Every 6 months or less | A | ||||||||
| This is my first time visiting this site | |||||||||
| A | During your visit today, did you notice the redesign of the NHTSA site? | Yes | B, C | Y | Radio button, one-up vertical | Skip Logic Group | New Site_Notice Redesign | ||
| No | |||||||||
| B | How does the new site compare to the previous design? | New site is better | Y | Radio button, one-up vertical | Skip Logic Group | New Site_Compare | |||
| About the same | |||||||||
| New site is worse | B1 | ||||||||
| B1 | Please tell us why you feel the new site is worse than the previous site. | N | Text area, no char limit | Skip Logic Group | OE_New Site_Compare | ||||
| C | Please tell us whether you agree or disagree with the following statement: The new site makes it easier to find the information I was looking for. |
Strongly Disagree | Y | Radio button, one-up vertical | Skip Logic Group | New Site_Task | |||
| Disagree | |||||||||
| Neutral | |||||||||
| Agree | |||||||||
| Strongly Agree | |||||||||
| Don't know | |||||||||
| BAN6358Q002 | What best describes your role during your site visit today? | State or local government employee | Y | Drop down, select one | Skip Logic Group | Role | |||
| Parent | |||||||||
| Child care provider/Caregiver | |||||||||
| Consumer | |||||||||
| Traffic Safety Advocate | |||||||||
| Manufacturer | |||||||||
| Industry group member | |||||||||
| Researcher | |||||||||
| Other | A | ||||||||
| BAN6358Q003 | A | Other best describes your role | N | Text area, no char limit | Skip Logic Group | Other role | |||
| BAN6358Q004 | What type(s) of information were you looking for on the site? (Please select all that apply.) | Driving Safety (alcohol, texting/cell phones, car seats, seat belts, bicycles, motorcycles, pedestrians, driver education, school buses, etc.) | F | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Info | ||
| Vehicle Safety (air bags, brakes, recalls & defects, complaints, tires, etc.) | H | ||||||||
| Research (Crash Injury Research (CIREN), Driver Simulation (NADS), Event Data Recorder (EDR), etc.) | |||||||||
| Data (National Automotive Sampling System (NASS), Fatality Analysis Reporting System (FARS), National Driver Register, Special Crash Investigations (SCI), etc.) | |||||||||
| Laws & Regulations (air bags, fuel economy, seat belts, tires, etc.) | |||||||||
| About NHTSA (Administrator, calendar, jobs, press releases, etc.) | |||||||||
| Other | A | ||||||||
| BAN6358Q005 | A | Other information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Info | |||
| BAN6358Q006 | F | What type(s) of driving safety information were you looking for? (Please select all that apply.) | Aggressive Driving | Y | Checkbox, one-up vertical | Skip Logic Group | Driving Safety | ||
| Bicycles | |||||||||
| Child Safety (car seats) | B | ||||||||
| Distracted Driving (text or call) | |||||||||
| Driver Education | |||||||||
| Enforcement & Justice Services | |||||||||
| Impaired Driving (alcohol) | |||||||||
| Motorcycles | |||||||||
| Occupant Protection (seat belts) | |||||||||
| Pedestrians | |||||||||
| Research & Evaluation | |||||||||
| School Buses | |||||||||
| Other | G | ||||||||
| BAN6358Q007 | G | Other driving safety information | N | Text area, no char limit | Skip Logic Group | Other Driving Safety | |||
| BAN6358Q008 | B | What type(s) of car seat information were you looking for? (Please select all that apply.) | Car seat recalls | Y | Checkbox, one-up vertical | Skip Logic Group | Car seat info | ||
| Seat ratings | |||||||||
| Inspection center locations | |||||||||
| Car seat installation information | |||||||||
| Instructional videos | |||||||||
| Other | C | ||||||||
| BAN6358Q009 | C | Other car seat information | N | Text area, no char limit | Skip Logic Group | Other car seat info | |||
| BAN6358Q010 | H | What type(s) of vehicle safety information were you looking for? (Please select all that apply.) | Air Bags | J | Y | Checkbox, one-up vertical | Skip Logic Group | Vehicle Safety | |
| Brakes | |||||||||
| Odometer Fraud | |||||||||
| Other Equipment (head restraints, vehicle backover avoidance technology, transportation recorders) | |||||||||
| Recalls & Defects or Complaints | |||||||||
| Test Procedures | |||||||||
| Tires | |||||||||
| Vehicle-Related Theft | |||||||||
| Other | I | ||||||||
| BAN6358Q011 | J | Why were you looking for information on air bags? | Curiosity - just browsing | Y | Checkbox, one-up vertical | Skip Logic Group | Air bag - why | ||
| My car is recalled and I want to learn what to do next | |||||||||
| Check air bag recall information to see if my car is included | |||||||||
| Other | K | ||||||||
| BAN6358Q012 | K | For what other reason were you looking for air bag information? | N | Text area, no char limit | Skip Logic Group | OE_Air Bag info | |||
| BAN6358Q013 | I | Other vehicle safety information | N | Text area, no char limit | Skip Logic Group | Other Vehicle Safety | |||
| BAN6358Q014 | What made you decide to look for this type of information? | N | Text area, no char limit | Why Looking for Info | |||||
| BAN6358Q015 | Did you try to search for recalls on a vehicle today? | Yes | A | Y | Radio button, one-up vertical | Skip Logic Group | VIN recall search | ||
| No | |||||||||
| BAN6358Q016 | A | Did you use the VIN search tool today? | Yes | B,C,F | Y | Radio button, one-up vertical | Skip Logic Group | VIN search | |
| No | G | ||||||||
| Don't know | |||||||||
| BAN6358Q017 | B | Was the explanation clear for which kind of recalls the VIN search tool covers and does not cover? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN clear expl | ||
| No | BB | ||||||||
| Don't know | |||||||||
| BAN6358Q018 | BB | What was not clearly explained? | N | Text area, no char limit | Skip Logic Group | OE VIN clear expl | |||
| BAN6358Q019 | C | Which best describes your experience with the VIN search tool today? | I received Recall Results for my VIN | D,E | Y | Radio button, one-up vertical | Skip Logic Group | VIN experience | |
| I submitted my VIN, but got an error message | |||||||||
| I could not submit my VIN in the search field | |||||||||
| Other | CC | ||||||||
| BAN6358Q020 | CC | Describe your experience with the VIN search tool. | N | Text area, no char limit | Skip Logic Group | OE VIN exper | |||
| BAN6358Q021 | D | Was the information given in the Recall Results clear? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN results clear | ||
| No | DD | ||||||||
| BAN6358Q022 | DD | What was not clear about the Recall Results? | N | Text area, no char limit | Skip Logic Group | OE VIN results not clear | |||
| BAN6358Q023 | E | Did the Recall Results give you the information you needed about any potential issue and next steps to take? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN info needed | ||
| No | EE | ||||||||
| Don't know | |||||||||
| BAN6358Q024 | EE | What other information would you like to have? | N | Text area, no char limit | Skip Logic Group | OE VIN info needed | |||
| BAN6358Q025 | F | Did you search for additional safety information by make/model/year? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | VIN search addtl | ||
| No | |||||||||
| BAN6358Q026 | G | Why didn't you use the VIN search tool today? (Please select all that apply.) | I could not find the VIN search tool | Y | Checkbox, one-up vertical | Skip Logic Group | VIN search not used | ||
| I did not have my VIN available at the time | |||||||||
| I do not know how to find my VIN | |||||||||
| I searched by make/model/year instead | |||||||||
| I found what I needed without doing a search | |||||||||
| Other | GG | ||||||||
| BAN6358Q027 | GG | Why else didn't you use the VIN search tool? | N | Text area, no char limit | Skip Logic Group | OE VIN search not used | |||
| BAN6358Q036 | How do you want to use the information you were looking for today? | For personal research | Y | Radio button, one-up vertical | Use information | ||||
| To research for work | |||||||||
| To research for school | |||||||||
| Not applicable | |||||||||
| BAN6358Q037 | More specifically, how will you use the information. Please be brief. (Ex: To decide what vehicle to buy, to learn about a car seat I own, etc.) | N | Text area, no char limit | OE_Use Info | |||||
| BAN6358Q038 | Were you able to find what you were looking for on the site today? | Yes | Y | Radio button, one-up vertical | Skip Logic Group | Accomplish | |||
| No | E | ||||||||
| BAN6358Q039 | E | What were you looking for that you could not find? | N | Text area, no char limit | Skip Logic Group | Could not accomplish | |||
| BAN6358Q046 | Did you have any trouble navigating the site today? | Yes | F | Y | Radio button, one-up vertical | Skip Logic Group | Navigation | ||
| No | |||||||||
| BAN6358Q047 | F | What type of difficulty did you encounter with the navigation process? (Please select all that apply.) | Too many links to choose from | Y | Checkbox, one-up vertical | Skip Logic Group | Navigation difficulty | ||
| Links did not take me where I expected | B | ||||||||
| Links/labels were difficult to understand | |||||||||
| Technical difficulties (e.g., broken links, error messages) | |||||||||
| Other | A | ||||||||
| BAN6358Q048 | A | Other navigational difficulties | N | Text area, no char limit | Skip Logic Group | Other navigation difficulty | |||
| BAN6358Q049 | B | Please tell us which links took you somewhere unexpected | N | Text area, no char limit | Skip Logic Group | Unexpected Links | |||
| BAN6358Q050 | Did you use the search feature today? | Yes | A, C | Y | Radio button, one-up vertical | Skip Logic Group | Search | ||
| No | |||||||||
| BAN6358Q051 | A | Please describe your experience with the site's search feature. |
I did not have any difficulty with the search feature | Y | Checkbox, one-up vertical | Skip Logic Group | Search experience | ||
| Returned results that were too similar/redundant | |||||||||
| Results were not relevant to my search terms or needs | |||||||||
| Returned too many results | |||||||||
| Returned not enough results | |||||||||
| I was not sure what words to use in my search | |||||||||
| Search speed was too slow | |||||||||
| Search required too many refinements to get to what I wanted | |||||||||
| Other | B | ||||||||
| BAN6358Q052 | B | Other search difficulties | N | Text area, no char limit | Skip Logic Group | Other search difficulty | |||
| BAN6358Q053 | C | If you could make one improvement to the search feature, which of the following would you make? | Narrow results by a specific date | Y | Drop down, select one | Skip Logic Group | Search Improvement | ||
| Sort results by most popular to least popular | |||||||||
| Narrow by searching within the first set of results I receive | |||||||||
| Search the document by type (e.g., pdf, doc, wav, etc.) | |||||||||
| Other improvement suggestion: | D | ||||||||
| BAN6358Q054 | D | What other search improvement suggestion would you make? | N | Text area, no char limit | Skip Logic Group | OE_Search Improvement | |||
Rank 1 (Required) |
|||||||||
| BAN6358Q059 | Have you seen or heard of any program(s) or campaign(s) that NHTSA is currently running? (Please select all that apply.) | Drive sober or get pulled over (Campaign against drunk driving) | Y | Checkbox, one-up vertical | Randomize | Campaigns | |||
| Click it or ticket (Campaign for seat belt use) | |||||||||
| Where's baby? Look before you lock. (Program against leaving children in hot cars - Heatstroke, Hypothermia) | |||||||||
| Securing our most precious cargo. (Program promoting child passenger safety) | |||||||||
| One text or call could wreck it all. (Campaign against distracted driving) | |||||||||
| Tire Wise (Campaign with tire safety information) | |||||||||
| Government 5-Star Safety Ratings (Campaign with vehicle safety information) | |||||||||
| If you're texting, you're not driving. (Campaign against distracted driving) | |||||||||
| Ride Sober or Get Pulled Over. (Campaign against drinking while operating motorcycle) | |||||||||
| Child Passenger Safety Week (Campaign promoting safety for child passengers) | |||||||||
| National Seat Check Saturday (Child car seats – proper installation) | |||||||||
| Child Car Safety (Child car seats) | |||||||||
| Right Car Seat (Child car seats) | |||||||||
| Seatbelt Safety for 8-14 year olds (Appropriate car seat/seatbelt use for older children) | |||||||||
| U Drive. U Text. U Pay. Or You Drive. You Text. You Pay. (Campaign against distracted driving) | |||||||||
| Buzzed Driving is Drunk Driving. (Campaign against drunk driving) | |||||||||
| Everyone is a pedestrian. (Campaign to improve pedestrian safety) | |||||||||
| I have not seen or heard any program or campaign. | Mutually Exclusive, Anchor Answer Choice | ||||||||
| BAN6358Q060 | Thinking of all the of the websites where you search for information on a regular basis, which one site do you believe to be your ideal site? | N | Text area, no char limit | OE - Ideal site | |||||
| BAN6358Q061 | What additional features or options would you most like to see added to the NHTSA site? | N | Text area, no char limit | OE - Additional features | |||||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |
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