1090-0008 Survey Mapping Document FEMA FIMA _Claim Start
1090-0008 Survey Mapping Document FEMA FIMA _Claim Start.xlsx
E-Government Website Customer Satisfaction Surveys
1090-0008 Survey Mapping Document FEMA FIMA _Claim Start
OMB: 1090-0008
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0008 can be found here:
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| Survey: |
FEMA FIMA Claim Start |
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| IA#: |
30739 |
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| Date: |
3/2/2022 |
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| SURVEY TYPE: |
Relationship |
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| Survey Q# |
Type# |
Type Topic |
| 1 |
Model |
Satisfaction |
| 2 |
Model |
Meet expectations |
| 3 |
Model |
Compared to ideal |
| 4 |
Model |
Recommend |
| 5 |
Model |
Trust |
| 6 |
Model |
Renew |
| 7 |
Custom |
Adjustment Method |
| 8 |
Custom |
OE Adjustment Method |
| 9 |
Custom |
Guidance Clarity |
| 10 |
Custom |
OE_Guidance Clarity |
| 11 |
Custom |
Process Simplicity |
| 12 |
Custom |
OE_Process Simplicity |
| 13 |
Custom |
Primary Reason |
| 14 |
Custom |
OE_Primary Reason |
| 15 |
Custom |
Report Loss |
| 16 |
Custom |
OE_Report Method |
| 17 |
Custom |
Site Navigation |
| 18 |
Custom |
OE_Site Navigation |
| 19 |
Custom |
Rep/Agent Sympathetic |
| 20 |
Custom |
Rep/Agent Knowledgeable |
| 21 |
Custom |
Rep/Agent Obtain Assistance |
| 22 |
Custom |
Rep/Agent Courteousness |
| 23 |
Custom |
Call Answered Promptly |
| 24 |
Custom |
Additional Info |
| 25 |
Custom |
Find Info |
| 26 |
Custom |
OE_What Info Missing |
| 27 |
Custom |
CDOL Month |
| 28 |
Custom |
CDOL Day |
| 29 |
Custom |
CDOL Year |
| 30 |
Custom |
Claim Empowerment |
| 31 |
Custom |
OE_Improve |
| 32 |
Custom |
Previous Claim |
| 33 |
Custom |
Prev Claim Sat |
| 34 |
Custom |
OE_Not Sat |
| 35 |
Custom |
Demos: Gender Fed Govt |
| 36 |
Custom |
Demos: Age |
| 37 |
Custom |
Property Type |
| 38 |
Custom |
State |
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VI Island |
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |