30807 30807, Salud.NIH.gov Desktop survey

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Overview

Welcome and Thank You Text
Model Questions
Custom Questions

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Sheet 1: Welcome and Thank You Text

	The text you see here will appear at the top and bottom of your survey, examples below.
	Default text is included and you may modify this text as needed.
	Welcome and Thank You Text
		Welcome Text		Welcome Text - SP
		Thank you for visiting salud.nih.gov. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve. Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.
		Thank You Text		Thank You Text - SP
		Thank you for taking our survey - and for helping us serve you better.
		Example Desktop

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Sheet 2: Model Questions

Model Name		NIH Salud Desktop							Red & Strike-Through: Delete
Model ID									Underlined & Italicized: Re-order
Partitioned		Yes - 2MQ							Pink: Addition
Date									Blue: Reword
Model Version		17.3.Y
	Label	Satisfaction Questions	Satisfaction Questions - SP		Label	Element Questions	Element Questions - SP		Label	Future Behaviors	Future Behaviors - SP
		Satisfaction				Navigation (1=Poor, 10=Excellent, Don't Know)				Primary Resource (1=Very Unlikely, 10=Very Likely)
1	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)		5	Navigation - Ease	Please rate the ease of finding what you were looking for.		11	Primary Resource	How likely are you to use salud.nih.gov as your primary resource for obtaining health information?
2	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)		6	Navigation - Layout	Please rate the page layout on displaying content and links where you could find them.				Return (1=Very Unlikely, 10=Very Likely)
3	Satisfaction - Ideal	How does this site compare to an ideal website? (1=Not Very Close, 10=Very Close)		7	Navigation - Links	Please rate the links on taking you where you needed to go.		12	Return	How likely are you to return to salud.nih.gov in the future?
		Recommend (NPS) (1=Very Unlikely, 10=Very Likely)				Site Information (1=Poor, 10=Excellent, Don't Know)
4	Recommend	How likely are you to recommend salud.nih.gov to someone else?		8	Site Information - Relevance	Please rate the relevance to your interests of the information that you found.
				9	Site Information - Thoroughness	Please rate the thoroughness of the information that you found.
				10	Site Information - Readability	Please rate the readability of the information that you found.

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Sheet 3: Custom Questions

Model Name		NIH Salud Desktop
Model ID		0
Partitioned		Yes - 2MQ
Date
QID	Skip From	Question Text	Question Text - SP	Answer Choices	Answer Choices - SP	Skip To	CQ Label
13		What is your primary reason for visiting the site today?		Health information		C	Primary Reason
				Medical advice
				Publications
				Jobs/training/internships
				Clinical trials
				General information about NIH
				I have a different reason for visiting		A
	A	Please specify the other reason for your visit.					Primary Reason - Other
14	C	What specific health information did you look for today? (Please select all that apply)		COVID-19	COVID-19		Specific Information
				Cancer	Cáncer
				Drugs, alcohol and tobacco	Drogas, alcohol y tabaco
				Diseases and conditions	Enfermedades y afecciones	E
				Healthy aging	Envejecimiento saludable
				Women's health	Salud de la mujer
				Child and adolescent health	Salud de los niños y adolescentes
				Maternal and child health	Salud materno infantil
				Mental Health	Salud mental
				Healthy lifestyle	Vida saludable
				I looked for something else not listed		D
	D	Please describe the specific health information that you looked for today.					OE_Specific Information
15	E	What types of diseases or conditions were you looking for information on today? (Please select all that apply)		Allergies and Asma	Alergias y asma		Diseases and Conditions
				Palliative care	Cuidados paliativos
				Diabetes	Diabetes
				Digestive, kidney, liver and pancreatic disorders	Digestivos, renales, hepáticos y pancreáticos, trastornos
				Heart disease and stroke	Enfermedad cardíaca y accidente cerebrovascular
				Dermatological / skin diseases	Enfermedades dermatológicas/de la piel
				Men's health	Hombres, salud de los
				COVID-19	COVID-19
				Other
16		Were you able to accomplish what you came to do today?		Yes			Accomplish
				No		A
17	A	What information were you seeking that you were unable to find?					Why Not Accomplish
18		How did you primarily look for information on the site today?		Search feature			Navigation Method
				Top navigation bar		B
				Clicked on links on the page		B
				Page bookmark or favorite link
				Google or other search engine
				I looked for information in a different way		B
19	B	How would you describe your browsing experience on the site today? (Please select all that apply.)		Links often did not take me where I expected			Navigation Experience
				I had difficulty finding relevant information
				Links and labels were difficult to understand
				There were too many links or navigation options to choose from
				I had technical difficulties (error messages, broken links, etc.)
				I could not navigate back to previous information
				I had a different navigation difficulty
				I had no difficulty navigating the site
20		How do you primarily plan to use the information found on this site today?		Aid others with health concerns			Use Information
				Support a research project or paper
				Address personal health issues
				Discuss with a health care provider
				Share with colleagues, family, or friends
				Use as teaching materials for students
				I have a different use not listed
				I do not have enough information to use or share
21		How can NIH improve its information on the web?					Improvement
22		What is your primary role in visiting the site today?		Health Professional			Role
				General Public
				Scientist/Researcher
				Patient
				Student/Educator
				Relative or friend of a person with a health problem
				Government Employee
				I have a different role		A
	A	Please describe your role in visiting this site today.					OE_Role
23		How often do you visit this site?		This is my first visit			Visit Frequency
				Once every 6 months or less often
				Once every few months
				Monthly
				Weekly
				Daily or more often