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FDIC 6600/59
INSTRUCTIONS: Please respond to the following questions regarding your recent Compliance and/or CRA examination
from the FDIC. Completing the questions will help us evaluate and identify ways to improve the quality and efficiency of our
examination process. Your responses will be kept confidential.
1. Pre-Examination Process
a.
b.
c.
d.
e.
b.
c.
d.
e.
f.
g.
h.
b.
c.
d.
Strongly
disagree
Somewhat
disagree
The examiners effectively described the examination's scope and
objectives.
The examiners were knowledgeable about your institution.
The examiners demonstrated a thorough understanding of the
applicable consumer compliance laws and regulations.
The examiners were responsive to your questions and concerns.
The examiners treated you professionally.
The examiners communicated effectively with your management
throughout the examination, clearly and concisely discussing areas of
concerns, preliminary findings and recommendations.
The examiners provided management an opportunity to consider the
preliminary findings, and provide responses or affirmative actions to
mitigate identified areas of concern.
Recommendations regarding the examiners or best practices observed during the examination::
3. Virtual Process
a.
Somewhat
disagree
Neither
agree nor
disagree
Somewhat
agree
Strongly
agree
The lead-time provided to gather information for the
examination was sufficient.
The pre-examination requests were reasonable in scope.
Examiners used materials requested in the pre-examination
process during the examination
The pre-examination request made the overall examination
process more efficient
Recommendations to improve the pre-examination process or best practices employed by examiners as part of the examination:
2. Examiners
a.
Strongly
disagree
The blend of on-site and off-site activities seemed
reasonable.
If technical issues were encountered, they were resolved in a
timely manner and with minimal disruption.
Virtual interactions and communications with examiners
were effective
Neither
agree nor
disagree
Somewhat
agree
Strongly
agree
Strongly
disagree
Somewhat
disagree
Neither
agree nor
disagree
Somewhat
agree
Strongly
agree
Recommendations to improve the virtual process of the examination or best practices employed by examiners as part of the
examination:
FDIC 6600/59
Strongly
disagree
4. Examination Process
a.
b.
c.
d.
e.
All major findings of the examination were discussed with
management prior to receipt of the Report of Examination.
Preliminary findings for Specialty areas were discussed with
management prior to or during the exit/concluding meeting.
Material changes in the Report of Examination, as compared
to the preliminary findings and conclusions disclosed during
the examination or at the exit meeting, were discussed with
management prior to the receipt of the Report of
Examination.
The examination was completed in a reasonable timeframe.
Recommendations to improve the examination process or best practices employed by
Strongly
disagree
5. Report of Examination
a.
b.
c.
d.
e.
f.
b.
c.
Somewhat
agree
Strongly
agree
examiners as part of the examination:
Somewhat
disagree
Neither
agree nor
disagree
Somewhat
agree
Strongly
agree
The Report accurately reflected the examination findings and
recommendations conveyed during the examination.
The Report was easy to understand.
The Report accurately portrayed your institution's practices
and condition.
The transmittal letter and other written communication
concerning the Report were clear and concise.
The Report contained useful recommendations for improving
your compliance practices and/or CRA program.
Recommendations to improve the Report of Examination or best practices employed by examiner as part of the examination:
6. Overall
a.
Neither
agree nor
disagree
Somewhat
disagree
The examination findings will assist you in enhancing your
compliance management system and/or CRA program.
The examination was conducted in a fair and objective manner
Other comments or recommendations:
Strongly
disagree
Somewhat
disagree
Neither
agree nor
disagree
Somewhat
agree
Strongly
agree
7. Optional:
Would you like the FDIC Office of the Ombudsman to confidentially contact you about your institution's recent
examination or any other matter?
Yes
No
☐
☐
If yes, complete the information below and your survey will be forwarded to the FDIC Office of the Ombudsman.
Your name:
Telephone number:
The Office of the Ombudsman (1-877-ASK-FDIC (877-275-3342), Option 3) is available to confidentially discuss problems with, or concerns about,
your examination. The Office of the Ombudsman's mission is: to be an effective, neutral, and confidential resource and liaison for the banking
industry and the general public; to facilitate the resolution of problems and complaints in a fair, impartial and timely manner; to provide prompt,
FDIC 6600/59
meaningful feedback; and to influence positive change at the FDIC.
FDIC 6600/59
| File Type | application/pdf |
| File Title | DCP After Exam Survey |
| Subject | DCP After Exam Survey |
| Author | FDIC |
| File Modified | 2021-12-23 |
| File Created | 2021-12-23 |