Consumer Response Call Center Satisfaction Survey

Generic Information Collection Plan for the Collection of Qualitative Feedback on Bureau Service Delivery

Documents and Forms

Document Name Document Type
Consumer Response Call Center Satisfaction Survey Form
Consumer Response Call Center Satisfaction Survey Consumer Response Call Center Satisfaction Survey.pdf Form
Consumer Response Call Center Satisfaction Survey Consumer Response Call Center Satisfaction Survey.pdf Form
3170-0024 (Consumer Response Call Center Satisfaction Survey) supporting statement.docx 3170-0024 (Consumer Response Call Center Satisfaction Survey) supporting statement.docx IC Document
3170-0024 (Consumer Response Call Center Satisfaction Survey) supporting statement.docx 3170-0024 (Consumer Response Call Center Satisfaction Survey) supporting statement.docx IC Document

Information Collection (IC) Details

IC Title:	Consumer Response Call Center Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	N/A	Consumer Response Call Center Satisfaction Survey	Consumer Response Call Center Satisfaction Survey.pdf		Yes	Yes	Fillable Fileable

Line of Business: Economic Development

Subfunction: Financial Sector Oversight

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,500	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1,500	1,500
Annual IC Time Burden (Hours)	75	75
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
3170-0024 (Consumer Response Call Center Satisfaction Survey) supporting statement.docx	3170-0024 (Consumer Response Call Center Satisfaction Survey) supporting statement.docx	04/04/2022

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.