Airline Service Quality Performance -- Part 234

PART 234 – ASQP
On-Time Data
OMB NO: 2138-0041
EXPIRATION DATE:
Paperwork Reduction Act Burden Statement
A federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with a collection of
information subject to the requirements of the Paperwork Reduction Act unless that collection of information displays a current valid OMB Control Number. The OMB Control
Number for this information collection is 2138-0041. Public reporting for on-time performance is estimated to be approximately 10 hours per response for an air carrier to report
for its operations and an additional 16 hours per response if the air carrier reports for covered code-share operations, including the time for reviewing instructions, completing and
reviewing the collection of information. All responses to this collection of information are mandatory, as authorized by 14 CFR, Part 234. Send comments regarding this burden
estimate or any other aspect of this collection of information, including suggestions for reducing this burden to: Information Collection Clearance Officer, OAI/BTS/OST-R, RTS42, 1200 New Jersey Avenue, SE, Washington, D.C. 20590

REQUIREMENTS
RECORD DESCRIPTION: ASQP – Monthly On-Time Data

Form 1: On-Time Performance Data for Non-Codeshare and Codeshare Flights1
Field
A
B
C
D
E
F
G
H
I
J
K
L
M

N
O
P
Q
R
S
T
U
V
W
X

Description

Type

Length

Comments

Carrier code
Flight number
Departure airport code
Arrival airport code
Date of flight operation
Day of the week of flight operation
Scheduled departure time as shown in
Official Airline Guide(OAG)
Scheduled departure time as shown in
CRS(selected by the Carrier)
Gate departure time (actual)
Scheduled arrival time per OAG
Scheduled arrival time per CRS
Gate arrival time (actual)
Difference between OAG and CRS
scheduled departure times

Character
Character
Character
Character
Num
Num
Num

2
Max length of 4
3
3
8
1
4

Three letter Airport code
Three letter Airport code
Format ccyymmdd
Mon = 1, Sun = 7
Local time 24 hour clock

Num

4

Local time 24 hour clock

Num
Num
Num
Num
Num

4
4
4
4
Max length of 4

Difference between OAG and CRS
scheduled arrival times
Scheduled elapsed time per CRS
Actual gate-to-gate time
Departure delay time (actual minutes CRS)
Arrival delay time (actual minutes CRS)
Elapsed time difference (actual minutes CRS)
Wheels-off time (actual)
Wheels-on time (actual)
Aircraft tail number
Cancellation code
Minutes late for Delay Code E – Carrier
Caused

Num

Max length of 4

Local time 24 hour clock
Local time 24 hour clock
Local time 24 hour clock
Local time 24 hour clock
In minutes (2 hours=120
min)
G minus H
In minutes – J minus K

Num
Num
Num
Num
Num
Num
Num
Character
Character
Num

Max length of 4
Max length of 4
Max length of 4
Max length of 4
Max length of 4
4
4
6
1
Max length of 4

Two letter IATA code

In minutes – K minus H
In minutes – L minus I
In minutes – I minus H
In minutes – L minus K
In minutes – P minus O
Local time 24 hour clock
Local time 24 hour clock
Values are A, B, C, D
In minutes

1 A reporting carrier must use this form to report on-time performance data if the flight was not a codeshare flight with another U.S. carrier. A reporting
carrier must also use this form to report on-time performance data if the reporting carrier operated, but did not market, a codeshare flight.

-1-

Y
Z
AA
AB
AC
AD
AE
AF

AG
AH
AI
AJ
AK
AL
AM
AN
AO
AP
AQ
AR
AS
AT
AU
AV
AW
AX
AY
AZ
BA
BB
BC
BD
BE
BF
BG
BH
BI
BJ

Minutes late for Delay Code F – Weather
Minutes late for Delay Code G – National
Aviation System (NAS)
Minutes late for Delay Code H – Security
Minutes late for Delay Code I – Late
Arriving Flight (Initial)
First gate departure time (actual)
Total ground time away from gate
Longest ground time away from gate
Number of landings at diverted airports

Num
Num

Max length of 4
Max length of 4

In minutes
In minutes

Num
Num

Max length of 4
Max length of 4

In minutes
In minutes

Num
Num
Num
Num

4
Max length of 4
Max length of 4
1

Diverted airport code 1
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 2
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 3
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 4
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 5
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number

Character
Num
Num

3
4
Max length of 4

Local time 24 hour clock
In minutes
In minutes
1 to 5 for diversions, 9
designates a fly return
canceled flight
Three letter Airport code
Local time 24 hour clock
In minutes

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character

4
6

Local time 24 hour clock

-2-

Three letter Airport code
Local time 24 hour clock
In minutes

Three letter Airport code
Local time 24 hour clock
In minutes

Three letter Airport code
Local time 24 hour clock
In minutes

Three letter Airport code
Local time 24 hour clock
In minutes

-3-

Form 2A: On-Time Performance Data for Codeshare Flights (Long)2
Field
A1
B1
A2
B2
C
D
E
F
G
H
I
J
K
L
M

N
O
P
Q
R
S
T
U
V
W
X
Y
Z
AA
AB
AC
AD
AE
AF

AG
AH
AI
AJ

Description

Type

Length

Comments

Marketing Carrier code
Marketing Carrier Flight number
Operating Carrier Code
Operating Carrier Flight Number
Departure airport code
Arrival airport code
Date of flight operation
Day of the week of flight operation
Scheduled departure time as shown in
Official Airline Guide(OAG)
Scheduled departure time as shown in
CRS(selected by the Carrier)
Gate departure time (actual)
Scheduled arrival time per OAG
Scheduled arrival time per CRS
Gate arrival time (actual)
Difference between OAG and CRS
scheduled departure times

Character
Character
Character
Character
Character
Character
Num
Num
Num

2
Max length of 4
2
Max length of 4
3
3
8
1
4

Num

4

Local time 24 hour clock

Num
Num
Num
Num
Num

4
4
4
4
Max length of 4

Difference between OAG and CRS
scheduled arrival times
Scheduled elapsed time per CRS
Actual gate-to-gate time
Departure delay time (actual minutes CRS)
Arrival delay time (actual minutes CRS)
Elapsed time difference (actual minutes CRS)
Wheels-off time (actual)
Wheels-on time (actual)
Aircraft tail number
Cancellation code
Minutes late for Delay Code E – Carrier
Caused
Minutes late for Delay Code F – Weather
Minutes late for Delay Code G – National
Aviation System (NAS)
Minutes late for Delay Code H – Security
Minutes late for Delay Code I – Late
Arriving Flight (Initial)
First gate departure time (actual)
Total ground time away from gate
Longest ground time away from gate
Number of landings at diverted airports

Num

Max length of 4

Local time 24 hour clock
Local time 24 hour clock
Local time 24 hour clock
Local time 24 hour clock
In minutes (2 hours=120
min)
G minus H
In minutes – J minus K

Num
Num
Num
Num
Num
Num
Num
Character
Character
Num

Max length of 4
Max length of 4
Max length of 4
Max length of 4
Max length of 4
4
4
6
1
Max length of 4

In minutes – K minus H
In minutes – L minus I
In minutes – I minus H
In minutes – L minus K
In minutes – P minus O
Local time 24 hour clock
Local time 24 hour clock

Num
Num

Max length of 4
Max length of 4

In minutes
In minutes

Num
Num

Max length of 4
Max length of 4

In minutes
In minutes

Num
Num
Num
Num

4
Max length of 4
Max length of 4
1

Diverted airport code 1
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at

Character
Num
Num

3
4
Max length of 4

Local time 24 hour clock
In minutes
In minutes
1 to 5 for diversions, 9
designates a fly return
canceled flight
Three letter Airport code
Local time 24 hour clock
In minutes

Num

Max length of 4

In minutes

Two letter IATA code
Two letter IATA code
Three letter Airport code
Three letter Airport code
Format ccyymmdd
Mon = 1, Sun = 7
Local time 24 hour clock

Values are A, B, C, D
In minutes

2 A reporting carrier must use this form to report on-time performance data if: (1) the flight was a codeshare flight held out to the public with only one U.S.
carrier designator code (that a flight is also held out under any number of foreign carrier designator codes is irrelevant to determining whether to report); (2)
the reporting carrier marketed, but did not operate, the codeshare flight; (3) there was no flight substitution; and (4) the operating carrier of the flight is not a
reporting carrier.

-4-

AK
AL
AM
AN
AO
AP
AQ
AR
AS
AT
AU
AV
AW
AX
AY
AZ
BA
BB
BC
BD
BE
BF
BG
BH
BI
BJ

diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 2
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 3
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 4
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 5
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

4
6
*

Local time 24 hour clock

Num
Character
*
*

-5-

Three letter Airport code
Local time 24 hour clock
In minutes

Three letter Airport code
Local time 24 hour clock
In minutes

Three letter Airport code
Local time 24 hour clock
In minutes

Three letter Airport code
Local time 24 hour clock
In minutes

Form 2B: On-Time Performance Data for Codeshare Flights (Short)3

Field
A1
B1
A2
B2
C
D
E
F
G
J
V

Description
Marketing Carrier code
Marketing Carrier Flight number
Operating Carrier code
Operating Carrier Flight number
Departure airport code
Arrival airport code
Date of flight operation
Day of the week of flight operation
Scheduled departure time as shown in
Official Airline Guide (OAG)
Scheduled arrival time per OAG
Aircraft tail number

Type

Length

Character
Character
Character
Character
Character
Character
Num
Num
Num

2
Max length of 4
2
Max length of 4
3
3
8
1
4

Num
Character

4
6

Comments
Two letter IATA code
Two letter IATA code
Three letter Airport code
Three letter Airport code
Format ccyymmdd
Mon = 1, Sun = 7
Local time 24 hour clock
Local time 24 hour clock

3 A reporting carrier must use this form to report on-time performance data if: (1) the flight was a codeshare flight held out to the public with only one U.S.
carrier designator code (that a flight is also held out under any number of foreign carrier designator codes is irrelevant to determining whether to report); (2)
the reporting carrier marketed, but did not operate, the codeshare flight; (3) there was no flight substitution; and (4) the operating carrier of the flight is also a
reporting carrier.

-6-

Form 3A: On-Time Performance Data for Codeshare Flights (Long)4
(For Use Only By Marketing Carrier Following July 2017 OAEP Enforcement Policy When There
Is A Swap)
Field

Description

Type

Length

A1
B1
A2
B2
A3
B3
C
D
E
F
G5

Marketing Carrier code
Marketing Carrier Flight number
Scheduled Operating Carrier Code
Scheduled Operating Carrier Flight Number
Actual Operating Carrier Code
Actual Operating Carrier Flight Number
Departure airport code
Arrival airport code
Date of flight operation
Day of the week of flight operation
Scheduled departure time as shown in
Official Airline Guide(OAG)
Scheduled departure time as shown in
CRS(selected by the Carrier)
Gate departure time (actual)
Scheduled arrival time per OAG
Scheduled arrival time per CRS
Gate arrival time (actual)
Difference between OAG and CRS
scheduled departure times

Character
Character
Character
Character
Character
Character
Character
Character
Num
Num
Num

2
Max length of 4
2
Max length of 4
2
Max length of 4
3
3
8
1
4

Num

4

Local time 24 hour clock

Num
Num
Num
Num
Num

4
4
4
4
Max length of 4

Difference between OAG and CRS
scheduled arrival times
Scheduled elapsed time per CRS
Actual gate-to-gate time
Departure delay time (actual minutes)
Arrival delay time (actual minutes)
Elapsed time difference (actual minutes)
Wheels-off time (actual)
Wheels-on time (actual)
Aircraft tail number
Cancellation code
Minutes late for Delay Code E – Carrier
Caused
Minutes late for Delay Code F – Weather
Minutes late for Delay Code G – National
Aviation System (NAS)
Minutes late for Delay Code H – Security
Minutes late for Delay Code I – Late
Arriving Flight (Initial)

Num

Max length of 4

Local time 24 hour clock
Local time 24 hour clock
Local time 24 hour clock
Local time 24 hour clock
In minutes (2 hours=120
min)
G minus H
In minutes – J minus K

Num
Num
Num
Num
Num
Num
Num
Character
Character
Num

Max length of 4
Max length of 4
Max length of 4
Max length of 4
Max length of 4
4
4
6
1
Max length of 4

In minutes – K minus H
In minutes – L minus I
In minutes – I minus H
In minutes – L minus K
In minutes – P minus O
Local time 24 hour clock
Local time 24 hour clock

Num
Num

Max length of 4
Max length of 4

In minutes
In minutes

Num
Num

Max length of 4
Max length of 4

In minutes
In minutes

H
I
J
K
L
M

N
O
P
Q
R
S
T
U
V
W
X
Y
Z
AA
AB

Comments
Two letter IATA code
Two letter IATA code
Two letter IATA code
Three letter Airport code
Three letter Airport code
Format ccyymmdd
Mon = 1, Sun = 7
Local time 24 hour clock

Values are A,B,C, and D
In minutes

4 A reporting carrier must use this form to report on-time performance data if: (1) the originally scheduled flight was a codeshare flight held out to the
public with only one U.S. carrier designator code (that a flight is also held out under any number of foreign carrier designator codes is irrelevant to
determining whether to report); (2) there was a flight substitution (Codeshare Swap); (3) the reporting carrier marketed the originally scheduled codeshare
flight but did not operate the originally scheduled codeshare flight or the substitute codeshare flight; and (4) the substitute flight was an extra section flight or
the carrier that operated the flight is not a reporting carrier.
5 For the purposes of fields G, H, J, and K, a carrier must provide information as it relates to the originally scheduled flight that was not operated and subject
to the Codeshare Swap and must apply that information in calculating the other fields that are based on the information in fields G, H, J, and K (i.e. M, N, O,
Q, R, S). All other fields and references to them relate to the substitute flight that was actually operated.

-7-

AC
AD
AE
AF

First gate departure time (actual)
Total ground time away from gate
Longest ground time away from gate
Number of landings at diverted airports

Num
Num
Num
Num

4
Max length of 4
Max length of 4
1

AG
AH
AI

Diverted airport code 1
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 2
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 3
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 4
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number
Diverted airport code 5
Wheels-on time at diverted airport
Total ground time away from gate at
diverted airport
Longest ground time away from gate at
diverted airport
Wheels-off time (actual) at diverted airport
Aircraft tail number

Character
Num
Num

3
4
Max length of 4

Local time 24 hour clock
In minutes
In minutes
1 to 5 for diversions, 9
designates a fly return
canceled flight
Three letter Airport code
Local time 24 hour clock
In minutes

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

Num
Character
Character
Num
Num

4
6
3
4
Max length of 4

Local time 24 hour clock

Num

Max length of 4

In minutes

4
6
*

Local time 24 hour clock

AJ
AK
AL
AM
AN
AO
AP
AQ
AR
AS
AT
AU
AV
AW
AX
AY
AZ
BA
BB
BC
BD
BE
BF
BG
BH
BI
BJ

Num
Character
*
*

Three letter Airport code
Local time 24 hour clock
In minutes

Three letter Airport code
Local time 24 hour clock
In minutes

Three letter Airport code
Local time 24 hour clock
In minutes

Three letter Airport code
Local time 24 hour clock
In minutes

Form 3B: On-Time Performance Data for Codeshare Flights (Short)6
(For Use Only By Marketing Carrier Following July 2017 OAEP Enforcement Policy When There
Is A Swap)
6 A reporting carrier must use this form to report on-time performance data if: (1) the originally scheduled flight was a codeshare flight held out to the public
with only one U.S. carrier designator code (that a flight is also held out under any number of foreign carrier designator codes is irrelevant to determining
whether to report); (2) there was a flight substitution (Codeshare Swap); (3) the reporting carrier marketed the originally scheduled codeshare flight but did
not operate the originally scheduled codeshare flight or the substitute codeshare flight; (4) the substitute flight was not an extra section flight; and (5) the
substitute flight was operated by a reporting carrier.

-8-

Field

Description

A1
B1
A2
B2
A3
B3
C
D
E
F
G7

Marketing Carrier code
Marketing Carrier Flight number
Scheduled Operating Carrier code
Scheduled Operating Carrier Flight number
Actual Operating Carrier code
Actual Operating Carrier Flight number
Departure airport code
Arrival airport code
Date of flight operation
Day of the week of flight operation
Scheduled departure time as shown in
Official Airline Guide (OAG)
Scheduled arrival time per OAG
Aircraft tail number

J
V

Type

Length

Character
Character
Character
Character
Character
Character
Character
Character
Num
Num
Num

2
Max length of 4
2
Max length of 4
2
Max length of 4
3
3
8
1
4

Num
Character

4
6

Comments
Two letter IATA code
Two letter IATA code
Two letter IATA code
Three letter Airport code
Three letter Airport code
Format ccyymmdd
Mon = 1, Sun = 7
Local time 24 hour clock
Local time 24 hour clock

RECORD FORMAT:
The ASQP - On Time Data reports must be created as an electronic “comma separated values” file, using ASCII
text character encoding, for uploading via the “eSubmit” application.
The comma separated values file MUST BE indicated when naming the file, by using the letters [CSV] or [csv]
following the file name, as the file name extension.
The file name is flexible and may be determined by the individual air carrier, but the comma separated values
(csv) file format is required, as outlined in the rule entitled, Submitting Airline Data via the Internet.
The fields in the sample record shown below follow the same order as the above record description, separated
by commas, and saved with the file name extension of .csv.
Suggested file name: XX201003-234ontime.csv
Sample Record Format:
XX,1234,ZZ,5678,DFW,BNA,20100301,1,0735,0735,0737,0915,0915,1148,0,0,100,251
,2,153,151,0753,1141,N123XX,,,,,,,,,,1,MEM,1005,69,69,1114,N234XX,,,,,,,,,,,
,,,,,,,,,,,,,,

7 For fields G and J, a carrier must provide information as it relates to the originally scheduled flight that was not operated and subject to the Codeshare
Swap. All other fields relate to the substitute flight that was actually operated.

-9-

PART 234 – ASQP – Mishandled Baggage Report
OMB NO: 2138-0041
EXPIRATION DATE: 3/31/2019
Paperwork Reduction Act Burden Statement
A federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with a collection of
information subject to the requirements of the Paperwork Reduction Act unless that collection of information displays a current valid OMB Control Number. The OMB Control
Number for this information collection is 2138-0041. Public reporting for on-time performance, mishandled baggage, is estimated to be approximately 10 hours per response,
including the time for reviewing instructions, completing and reviewing the collection of information. All responses to this collection of information are mandatory, as authorized
by 14 CFR, Part 234. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to:
Information Collection Clearance Officer, OAI/BTS/OST-R, RTS-42, 1200 New Jersey Avenue, SE, Washington, D.C. 20590

REQUIREMENTS
RECORD DESCRIPTION: ASQP – Mishandled Baggage Report

Sample Record Format: XX,2010,03,8004000,35000
1. ASQP – Mishandled Baggage Report (MBR) Data File
Data Type

Length

Comments

Sample Data

Carrier code
Year of Data

Character
Numeric

2
4

Two letter IATA code
Year (CCYY)

Month of Data
Number of Domestic Scheduled
Passengers Enplaned
Number of Mishandled Baggage
Reports (MBRs) Filed with Carrier

Numeric
Numeric

2
Varies

Month (MM)

XX
2010
03

Numeric

Varies

Field Description

8004000
35000

Number of Domestic Scheduled Passengers Enplaned: All enplaned scheduled domestic passengers
are counted, both revenue and non-revenue passengers are included in this total.
Number of Mishandled Baggage Reports (MBRs) Filed with Carrier: Carriers are required to report all
domestic reports of mishandled checked baggage, including delayed, lost, stolen, pilfered, and damaged
baggage. Carriers must count an MBR even when the MBR does not result in a claim for compensation.
What should be reported as an MBR?
Any report filed by a passenger regarding mishandled baggage, whether or not immediately
recorded by the carrier, must be reported to DOT. An MBR resolved within 30 minutes, or with the
arrival of the next flight, is still reportable to DOT, and should not be filtered out. The Mishandled
Baggage Report sent to DOT should include, for example, reports filed by a passenger even if the
passenger had agreed to a voluntary separation from his/her baggage, courtesy tracer reports, baggage
improperly checked by skycaps, baggage claimed by the wrong passenger, and baggage delayed because
of security.
Even if it was determined that the carrier was not at fault, an MBR must be counted in the
carrier’s submission to DOT if the passenger filed an MBR with the carrier. Also, carriers should
include informal reports taken while a search was made of the carousels.

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What should not be reported as an MBR to DOT?
Carriers should not include MBRs submitted for charter operations, MBRs submitted by codeshare passengers that did not actually travel on a flight operated by the reporting air carrier (also, carriers
must not report to DOT any MBR involving an itinerary where a code-sharing partner provides the final
segment of the transportation), MBRs submitted for carry-on baggage, and MBRs submitted by
international travelers even if the international traveler had a domestic leg on his or her trip, and MBRs
submitted for non-domestic operations. Domestic operations encompass operations between the 50
states of the United States, the District of Columbia, the Commonwealth of Puerto Rico, the U.S. Virgin
Islands and the possessions of the United States. Carriers should also exclude MBRs submitted by
passengers travelling on separate tickets on different airlines, or on a single ticket for travel on different
carriers that do not have a baggage transfer agreement.

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