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Federal Register / Vol. 85, No. 185 / Wednesday, September 23, 2020 / Notices

encryption secures the disks storing
data. Key management services
safeguards encryption keys. Sensitive
data is identified and masked as
practicable. All individuals granted
access to this system of records must
complete requisite training to include
Information Assurance and Privacy Act
training. Sensitive data will be
identified, properly marked with access
by only those with a need to know, and
safeguarded as appropriate.
RECORD ACCESS PROCEDURES:

Individuals seeking access to records
about themselves contained in this
system should address written inquiries
to the Office of the Secretary of Defense/
Joint Staff, Freedom of Information Act
Requester Service Center, Office of
Freedom of Information, 1155 Defense
Pentagon, Washington, DC 20301–1155.
Signed, written requests should contain
individual’s full name, agency/
organization, CAP request number, work
address, work telephone number, and
the name and number of this system of
records notice (SORN). In addition, the
requester must provide either a
notarized statement or an unsworn
declaration made in accordance with 28
U.S.C. 1746, in the following format:
If executed outside the United States:
‘‘I declare (or certify, verify, or state)
under penalty of perjury under the laws
of the United States of America that the
foregoing is true and correct. Executed
on (date). (Signature).’’
If executed within the United States,
its territories, possessions, or
commonwealths: ‘‘I declare (or certify,
verify, or state) under penalty of perjury
that the foregoing is true and correct.
Executed on (date). (Signature).’’
CONTESTING RECORD PROCEDURES:

The DoD rules for accessing records,
contesting contents, and for appealing
initial agency determinations are
contained in 32 CFR part 310, or may
be obtained from the system manager.

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NOTIFICATION PROCEDURES:

Individuals seeking to determine
whether information about themselves
is contained in this system should
address written inquiries to the Program
Manager, Computer/Electronic
Accommodations Program, 4800 Mark
Center Drive, Suite 05E22, Alexandria,
VA 22350–1200. Signed, written
requests should include the individual’s
full name and the name and number of
this SORN. In addition, the requester
must provide either a notarized
statement or an unsworn declaration
made in accordance with 28 U.S.C.
1746, in the following format:
If executed outside the United States:
‘‘I declare (or certify, verify, or state)

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under penalty of perjury under the laws
of the United States of America that the
foregoing is true and correct. Executed
on (date). (Signature).’’
If executed within the United States,
its territories, possessions, or
commonwealths: ‘‘I declare (or certify,
verify, or state) under penalty of perjury
that the foregoing is true and correct.
Executed on (date). (Signature).’’
EXEMPTIONS PROMULGATED FOR THE SYSTEM:

None.
HISTORY:

August 11, 2011, 76 FR 49753;
October 20, 2014, 79 FR 62602.
[FR Doc. 2020–21016 Filed 9–22–20; 8:45 am]

DEPARTMENT OF DEFENSE
Office of the Secretary
[Docket ID: DoD–2020–OS–0083]

Privacy Act of 1974; System of
Records
Office of the Secretary,
Department of Defense (DoD).
ACTION: Notice of a modified system of
records.
AGENCY:

The Office of the Secretary of
Defense (OSD) is modifying the system
of records notice (SORN), ‘‘Military
OneSource (MOS) Case Management
System (CMS),’’ DPR 45 DoD. The
Military OneSource is a call center and
website providing comprehensive
information on available benefits and
services to Active Duty Military,
Reserve and National Guard, eligible
separated members and their families.
These benefits and services include
financial counseling, educational
assistance and benefits, relocation
planning and preparation, quality of life
programs, and family and community
programs. In addition to the formatting
administrative changes, this
modification expands the categories of
individuals and records covered by the
system of records.
DATES: This system of records
modification is effective upon
publication; however, comments on the
Routine Uses will be accepted on or
before October 23, 2020. The Routine
Uses are effective at the close of the
comment period.
ADDRESSES: You may submit comments,
identified by docket number and title,
by any of the following methods:
* Federal Rulemaking Portal: https://
www.regulations.gov.
Follow the instructions for submitting
comments.
SUMMARY:

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Ms.
Lyn Kirby, Defense Privacy, Civil
Liberties, and Transparency Division,
Directorate for Oversight and
Compliance, Department of Defense,
4800 Mark Center Drive, Mailbox #24,
Suite 08D09, Alexandria, VA 22350–
1700; OSD.DPCLTD@mail.mil; (703)
571–0070.

FOR FURTHER INFORMATION CONTACT:

BILLING CODE 5001–06–P

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* Mail: DoD cannot receive written
comments at this time due to the
COVID–19 pandemic. Comments should
be sent electronically to the docket
listed above.
Instructions: All submissions received
must include the agency name and
docket number for this Federal Register
document. The general policy for
comments and other submissions from
members of the public is to make these
submissions available for public
viewing on the internet at https://
www.regulations.gov as they are
received without change, including any
personal identifiers or contact
information.

Sfmt 4703

The MOS
provides service members and their
families with access to a wide variety of
resources and confidential support in
order to weather the demands of
military life. In an increasingly
technological and mobile world, the
MOS offers support 24 hours a day,
telephonically as well as online.
The DoD notices for systems of
records subject to the Privacy Act of
1974, as amended, have been published
in the Federal Register and are available
from the address in FOR FURTHER
INFORMATION CONTACTor at the Defense
Privacy, Civil Liberties, and
Transparency Division website at
https://dpcld.defense.gov.
In accordance with 5 U.S.C. 552a(r)
and Office of Management and Budget
(OMB) Circular No. A–108, the DoD has
provided a report of this system of
records to the OMB and to Congress.
SUPPLEMENTARY INFORMATION:

Dated: September 16, 2020.
Aaron T. Siegel,
Alternate OSD Federal Register Liaison
Officer, Department of Defense.
SYSTEM NAME AND NUMBER:

Military OneSource (MOS) Case
Management System (CMS), DPR 45
DoD.
SECURITY CLASSIFICATION:

Unclassified.
SYSTEM LOCATION:

DISA DECC Oklahoma City, 8705
Industrial Blvd., Building 3900, Tinker
AFB, OK 73145–3336.

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Federal Register / Vol. 85, No. 185 / Wednesday, September 23, 2020 / Notices
SYSTEM MANAGER(S):

Director, Military Community
Support Programs, Military Community
and Family Policy, 4800 Mark Center
Drive, Suite 14E08, Alexandria, VA
22350–2300, email: osd.pentagon.ousdp-r.mbx.mcfp-nmc@mail.mil.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:

10 U.S.C. 136, Under Secretary of
Defense for Personnel and Readiness; 10
U.S.C. 1781 note, Establishment of
Online Resources To Provide
Information About Benefits and Services
Available to Members of the Armed
Forces and Their Families; Directivetype Memorandum (DTM)–17–004, DoD
Civilian Expeditionary Workforce; DoD
Directive 1322.18, Military Training;
DoD Instruction (DoDI) 1342.22,
Military Family Readiness; DoDI
6490.06, Counseling Services for DoD
Military, Guard and Reserve, Certain
Affiliated Personnel, and Their Family
Members; and DoDI 1322.26,
Distributed Learning (DL).
PURPOSE(S) OF THE SYSTEM:

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The MOS CMS allows the
documentation of an individual’s
eligibility; identification of the caller’s
inquiry or issue to provide a warm
hand-off, referral and/or requested
information; the development towards a
final solution and referral information.
The system also processes training
registration, enrollment requests, and
self-motivated education/training for its
Learning Management System (LMS).
Records may be used as a management
tool for statistical analysis, tracking,
reporting, and evaluating program
effectiveness and conducting research.
Information on individuals posing a
threat to themselves or others will be
reported to the appropriate authorities
in accordance with DoD/Military
Branch of Service and Component
regulations and established protocols.

groups described above; individuals
with a legal responsibility to care for
service member’s children acting for the
benefit of the children; survivors of
deceased Service members contacting
Military OneSource seeking
information, referrals, or non-medical
counseling; service providers accessing
the LMS.
CATEGORIES OF RECORDS IN THE SYSTEM:

Individual’s full name, date of birth,
gender, marital status, relationship to
service member, rank, unit, branch of
military service, military status, current
address and mailing address, telephone
numbers (work/home/cell/DSN) and
participant authorization or refusal to
allow incoming/outgoing text messages
between participant and Military
OneSource, email address, participant
ID and case number (automatically
generated internal numbers not
provided to the participant), presenting
issue/information requested, handoff
type to contractor, handoff notes, if
interpretation is requested and the
language, referrals, and feedback from
quality assurance follow-up with
participants.
Online Learning Platform: User
account name, course history (attempted
dates/times, grades), member type,
agency, installation, unit, and service
provider affiliation.
Non-medical counseling information:
Psychosocial history, assessment of
personal concerns, provider name,
phone number, and location,
authorization number, and outcome
summary.
RECORD SOURCE CATEGORIES:

The individual, Military OneSource
program officials, Transition Assistance
Program (TAP) Data Retrieval Web
Service (TDRWS) and authorized
contractors providing advice and
support to the individual.

CATEGORIES OF INDIVIDUALS COVERED BY THE
SYSTEM:

ROUTINE USES OF RECORDS MAINTAINED IN THE
SYSTEM, INCLUDING CATEGORIES OF USERS AND
PURPOSES OF SUCH USES:

Active Duty Service members;
Reserve and National Guard members;
members of the Coast Guard activated as
part of the Department of the Navy
under Title 10 authority; medically
discharged Service members
participating in one of the Services
Wounded Warrior or Seriously Ill and
Injured Programs; those with honorable,
other than honorable and general (under
honorable conditions) discharges
(includes retirees and those on the
Temporary Disability Retirement List);
Reserved Officer Training Course and
Service Academy Cadets; DoD Civilians
Expeditionary Workforce Personnel;
immediate family members of the

In addition to those disclosures
generally permitted under 5 U.S.C.
552a(b) of the Privacy Act of 1974, as
amended, these records may specifically
be disclosed outside the DoD as a
routine use pursuant to 5 U.S.C
552a(b)(3) as follows:
a. To contractors, grantees, experts,
consultants, students, and others
performing or working on a contract,
service, grant, cooperative agreement,
research studies concerning
effectiveness of non-medical counseling
interventions or other assignment for
the federal government when necessary
to accomplish an agency function
related to this system of records.

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59765

b. To the appropriate Federal, State,
local, territorial, tribal, foreign, or
international law enforcement authority
or other appropriate entity where a
record, either alone or in conjunction
with other information, indicates a
violation or potential violation of law,
whether criminal, civil, or regulatory in
nature.
c. To any component of the
Department of Justice for the purpose of
representing the DoD, or its
components, officers, employees, or
members in pending or potential
litigation to which the record is
pertinent.
d. In an appropriate proceeding before
a court, grand jury, or administrative or
adjudicative body or official, when the
DoD or other Agency representing the
DoD determines the records are relevant
and necessary to the proceeding; or in
an appropriate proceeding before an
administrative or adjudicative body
when the adjudicator determines the
records to be relevant to the proceeding.
e. To the National Archives and
Records Administration for the purpose
of records management inspections
conducted under the authority of 44
U.S.C. 2904 and 2906.
f. To a Member of Congress or staff
acting upon the Member’s behalf when
the Member or staff requests the
information on behalf of, and at the
request of, the individual who is the
subject of the record.
g. To appropriate agencies, entities,
and persons when (1) the DoD suspects
or confirms a breach of the system of
records; (2) the DoD determines as a
result of the suspected or confirmed
breach there is a risk of harm to
individuals, the DoD (including its
information systems, programs, and
operations), the Federal Government, or
national security; and (3) the disclosure
made to such agencies, entities, and
persons is reasonably necessary to assist
in connection with the DoD’s efforts to
respond to the suspected or confirmed
breach or to prevent, minimize, or
remedy such harm.
h. To another Federal agency or
Federal entity, when the DoD
determines information from this
system of records is reasonably
necessary to assist the recipient agency
or entity in (1) responding to a
suspected or confirmed breach or (2)
preventing, minimizing, or remedying
the risk of harm to individuals, the
recipient agency or entity (including its
information systems, programs and
operations), the Federal Government, or
national security, resulting from a
suspected or confirmed breach.

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Federal Register / Vol. 85, No. 185 / Wednesday, September 23, 2020 / Notices

POLICIES AND PRACTICES FOR STORAGE OF
RECORDS:

Electronic storage media.
POLICIES AND PRACTICES FOR RETRIEVAL OF
RECORDS:

Information is retrieved by the
participant’s or service members name,
date of birth, participant ID, case ID,
DoD ID number, phone number, email
address, or a LMS account username.
POLICIES AND PRACTICES FOR RETENTION AND
DISPOSAL OF RECORDS:

Master database files: Cut off after 3
years of continuous inactivity or
notification of discharge, retirement or
separation of the service member.
Destroy 10 years after cut off.
Non-medical counseling records: Cut
off after 3 years of continuous inactivity
or notification of discharge, retirement
or separation of the service member.
Destroy 15 years after cut off.
Training records: Cut off annually
upon completion of training. Destroy 5
years after cut off.
Call center recordings: Cut off after
referral to non-medical counseling,
employee assistance program support,
information and referral. Destroy 90
days after cut off.
ADMINISTRATIVE, TECHNICAL, AND PHYSICAL
SAFEGUARDS:

Military OneSource CMS is hosted on
a certified and accredited infrastructure.
Records are maintained in a secure
building in a controlled area accessible
only to authorized personnel. Physical
entry is restricted by the use of locks,
passwords, and administrative
procedures, which are changed
periodically. The system is designed
with access controls, comprehensive
intrusion detection, and virus
protection. Access to personally
identifiable information in this system
is role-based and restricted to those
requiring the data in the performance of
their official duties and completing
annual information assurance and
privacy training. Records are encrypted
during transmission to protect session
information, and while not in use (data
at rest).

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RECORDS ACCESS PROCEDURES:

Individuals seeking access to
information about themselves or their
minor legal dependent(s) in this record
system should address inquiries in
writing to the Office of the Secretary of
Defense/Joint Staff Freedom of
Information Act Requester Service
Center, 1155 Defense Pentagon,
Washington, DC 20301–1155. Signed,
written requests should include the
individual’s full name (First, Middle,
Last), all other names used, current

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18:02 Sep 22, 2020

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address, telephone number, email
address, date of birth (YYYYMMDD),
and the name and number of this system
of records notice (SORN). In addition,
the requester must provide either a
notarized statement or an unsworn
declaration made in accordance with 28
U.S.C. 1746, in the following format:
If executed outside the United States:
‘‘I declare (or certify, verify, or state)
under penalty of perjury under the laws
of the United States of America that the
foregoing is true and correct. Executed
on (date). (Signature).’’
If executed within the United States,
its territories, possessions, or
commonwealths: ‘‘I declare (or certify,
verify, or state) under penalty of perjury
that the foregoing is true and correct.
Executed on (date). (Signature).’’
If for legal minor dependent:
‘‘I declare (or certify, verify, or state)
under penalty of perjury under the laws
of the United States of America that the
foregoing is true and correct. I have the
legal responsibility to care for the minor
child/children of a service member.’’
Print Full Name of Child (First,
Middle, Last) and Date of Birth
(YYYYMMDD), (if multiple children,
please submit separate request(s) for
each:
‘‘Executed on (date). (Signature of
Requester (Parent/Legal Guardian 1)).’’
‘‘Executed on (date). (Signature of
Requester (Parent/Legal Guardian 2)).’’

commonwealths: ‘‘I declare (or certify,
verify, or state) under penalty of perjury
that the foregoing is true and correct.
Executed on (date). (Signature).’’
If for legal minor dependent(s):
‘‘I declare (or certify, verify, or state)
under penalty of perjury under the laws
of the United States of America that the
foregoing is true and correct. I have the
legal responsibility to care for the minor
child/children of a service member.’’
Print Full Name of Child (First,
Middle, Last) and Date of Birth
(YYYYMMDD), (if multiple children,
please submit separate request(s)) for
each:
‘‘Executed on (date). (Signature of
Requester (Parent/Legal Guardian 1)).’’
‘‘Executed on (date). (Signature of
Requester (Parent/Legal Guardian 2)).’’
EXEMPTIONS PROMULGATED FOR THE SYSTEM:

None.
HISTORY:

January 24, 2017, 82 FR 8182,
February 11, 2015, 80 FR 7579, October
15, 2014, 79 FR 61854.
[FR Doc. 2020–21017 Filed 9–22–20; 8:45 am]
BILLING CODE 5001–06–P

DEPARTMENT OF DEFENSE
Office of the Secretary
[Docket ID DoD–2020–OS–0079]

CONTESTING RECORD PROCEDURES:

The DoD rules for accessing records,
contesting contents, and appealing
initial agency determinations are
contained in 32 CFR part 310, or may
be obtained from the system manager.
NOTIFICATION PROCEDURES:

Individuals seeking to determine if
information about themselves is
contained in this record system should
address inquiries in writing to the
appropriate system manager. Signed,
written requests should include the
individual’s full name (First, Middle,
Last), all other names ever used, current
address, telephone number, email
address, date of birth (YYYYMMDD),
and the name and number of this SORN.
In addition, the requester must provide
either a notarized statement or an
unsworn declaration made in
accordance with 28 U.S.C. 1746, in the
following format:
If executed outside the United States:
‘‘I declare (or certify, verify, or state)
under penalty of perjury under the laws
of the United States of America that the
foregoing is true and correct. Executed
on (date). (Signature).’’
If executed within the United States,
its territories, possessions, or

PO 00000

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Privacy Act of 1974; System of
Records
Office of the Secretary of
Defense (OSD), Department of Defense
(DoD).
ACTION: Notice of a modified system of
records.
AGENCY:

The OSD is modifying a
system of records entitled, ‘‘Defense
Sexual Assault Advocate Certification
Program (D–SAACP),’’ DHRA 10 DoD.
The system records track Sexual Assault
Response Coordinators (SARC) and
Sexual Assault Prevention and
Response Victim Advocates (SAPR VAs)
certifications. System information is
used to review, process, and report on
the status of SARC and SAPR VA
certifications to Congress.
DATES: This system of records
modification is effective upon
publication; however, comments on the
Routine Uses will be accepted on or
before October 23, 2020. The Routine
Uses are effective at the close of the
comment period.
ADDRESSES: You may submit comments,
identified by docket number and title,
by any of the following methods:
SUMMARY:

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