Standards Reference Materials (SRM) - Customer Satisfaction Data Collection

NIST Generic Request for Customer Service-Related Data Collections

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0693-0031 can be found here:

Documents and Forms

Document Name Document Type
0693-0031_SurveyMonkey_SRMRegistrationQuestions_SAMPLE_2021_Submission.pdf Other-Collection Instrument
0693-0031_SurveyMonkey_SRMRegistrationQuestions_SAMPLE_2021_Submission.pdf Other-Collection Instrument
0693-0031_SRMRegistrationSatisfactionSurveyPostCard_SAMPLE_2021_Submission.pdf Other-Collection Instrument
0693-0031_SRMRegistrationSatisfactionSurveyPostCard_SAMPLE_2021_Submission.pdf Other-Collection Instrument
0693-0031_SurveyMonkey_SRMCustomerServiceSatisfactionQuestions_SAMPLE_2021_Submission.pdf Other-Collection Instrument
0693-0031_SurveyMonkey_SRMCustomerServiceSatisfactionQuestions_SAMPLE_2021_Submission.pdf Other-Collection Instrument
0693-0031_SurveyMonkey_SRMProductSupportQuestions_SAMPLE_2021_Submission.pdf Other-Collection Instrument
0693-0031_SurveyMonkey_SRMProductSupportQuestions_SAMPLE_2021_Submission.pdf Other-Collection Instrument
0693-0031_ORM_SRM_SuppStatement_Submission_2021.docx Standard Reference Materials (SRM) Customer Satisfaction Supporting Statement IC Document
0693-0031_ORM_SRM_SuppStatement_Submission_2021.docx Standard Reference Materials (SRM) Customer Satisfaction Supporting Statement IC Document

Information Collection (IC) Details

IC Title:	Standards Reference Materials (SRM) - Customer Satisfaction Data Collection	Agency IC Tracking Number:	MO

IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Collection Instrument	0693-0031_SurveyMonkey_SRMRegistrationQuestions_SAMPLE_2021_Submission.pdf	Yes	Yes	Fillable Fileable
Other-Collection Instrument	0693-0031_SRMRegistrationSatisfactionSurveyPostCard_SAMPLE_2021_Submission.pdf	No		Paper Only
Other-Collection Instrument	0693-0031_SurveyMonkey_SRMCustomerServiceSatisfactionQuestions_SAMPLE_2021_Submission.pdf	Yes	Yes	Fillable Fileable
Other-Collection Instrument	0693-0031_SurveyMonkey_SRMProductSupportQuestions_SAMPLE_2021_Submission.pdf	Yes	Yes	Fillable Fileable

Line of Business: General Science and Innovation

Subfunction: Scientific and Technological Research and Innovation

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 11,000	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 75 %

	Requested	Previously Approved
Annual Number of Responses for this IC	44,000	44,000
Annual IC Time Burden (Hours)	5,133	5,133
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Standard Reference Materials (SRM) Customer Satisfaction Supporting Statement	0693-0031_ORM_SRM_SuppStatement_Submission_2021.docx	06/17/2021

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.