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NIST IT Assistance Center Customer Satisfaction Measurement
NIST Generic Request for Customer Service-Related Data Collections
OMB: 0693-0031
IC ID: 231021
OMB.report
DOC/NIST
OMB 0693-0031
ICR 202106-0693-002
IC 231021
( )
⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0693-0031 can be found here:
2024-08-28 - Extension without change of a currently approved collection
2024-05-23 - No material or nonsubstantive change to a currently approved collection
Documents and Forms
Document Name
Document Type
0693-0031-IT-AssistanceCenter-CustomerSatisfactionMeasurement-SurveyInstrument-revised 061421.docx
Other-Collection Instrument
0693-0031-IT-AssistanceCenter-CustomerSatisfactionMeasurement-SurveyInstrument-revised 061421.docx
Other-Collection Instrument
0693-0031-IT-AssistanceCenter-CustSat-Measurement-4StandardSurveyQuestions-revised 052021.docx
NIST IT Assistance Center Customer Satisfaction Survey - Supporting Statement
IC Document
0693-0031-IT-AssistanceCenter-CustSat-Measurement-4StandardSurveyQuestions-revised 052021.docx
NIST IT Assistance Center Customer Satisfaction Survey - Supporting Statement
IC Document
0693-0031-ITACCustSat-EmailInvitation-Revised 052021.docx
NIST IT Assistance Center Customer Satisfaction Survey - Email Invitation
IC Document
0693-0031-ITACCustSat-EmailInvitation-Revised 052021.docx
NIST IT Assistance Center Customer Satisfaction Survey - Email Invitation
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
NIST IT Assistance Center Customer Satisfaction Measurement
Agency IC Tracking Number:
MO
IC Status:
Modified
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Collection Instrument
0693-0031-IT-AssistanceCenter-CustomerSatisfactionMeasurement-SurveyInstrument-revised 061421.docx
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
General Government
Subfunction:
Central Records & Statistical Mgt
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
2,900
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
2,900
0
0
0
0
2,900
Annual IC Time Burden (Hours)
97
0
0
0
0
97
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
NIST IT Assistance Center Customer Satisfaction Survey - Supporting Statement
0693-0031-IT-AssistanceCenter-CustSat-Measurement-4StandardSurveyQuestions-revised 052021.docx
06/17/2021
NIST IT Assistance Center Customer Satisfaction Survey - Email Invitation
0693-0031-ITACCustSat-EmailInvitation-Revised 052021.docx
06/17/2021
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.