60-day FR for 2126-0049

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Federal Register / Vol. 86, No. 28 / Friday, February 12, 2021 / Notices

8. Noise: Federal-Aid Highway Act of
1970, Public Law 91–605 [84 Stat.
1713].
9. Executive Orders: E.O. 12898,
Federal Actions to Address
Environmental Justice in Minority
Populations and Low Income
Populations; E.O. 11593 Protection and
Enhancement of Cultural Resources;
E.O. 13175, Consultation and
Coordination with Indian Tribal
Governments; E.O. 13045 Protection of
Children from Environmental Health
Risks and Safety Risks; E.O. 13112,
Invasive Species; E.O. 11514, Protection
and Enhancement of Environmental
Quality: E.O. 13287 Preserve America.
Nothing in this notice creates a cause of
action under these Executive Orders.
(Catalog of Federal Domestic Assistance
Program Number 20.205, Highway Planning
and Construction. The regulations
implementing Executive Order 12372
regarding intergovernmental consultation on
Federal programs and activities apply to this
program.)
Authority: 23 U.S.C. 139 (l)(1).
Issued on: February 5, 2021.
Moises Marrero,
Division Administrator, Atlanta, Georgia.
[FR Doc. 2021–02803 Filed 2–11–21; 8:45 am]
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DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2020–0215]

Agency Information Collection
Activities: Renewal of an Approved
Information Collection Request;
Comment Request; Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice and request for
comments.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
Management and Budget (OMB) for its
review and approval, and invites public
comment. FMCSA requests approval to
extend an existing ICR titled, ‘‘Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.’’ This ICR allows for ongoing,
collaborative and actionable
communication between FMCSA and its
customers and stakeholders. It also
allows feedback to contribute directly to

SUMMARY:

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the improvement of program
management. The purpose of this notice
is to allow 60 days for public comment
before FMCSA submits its request to
OMB.
We must receive your comments
on or before April 13, 2021.
ADDRESSES: You may submit comments
identified by Federal Docket
Management System (FDMS) Docket
Number FMCSA–2020–0215 using any
of the following methods:
• Federal eRulemaking Portal: http://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 1–202–493–2251.
• Mail: Docket Management Facility;
U.S. Department of Transportation, 1200
New Jersey Avenue SE, West Building,
Ground Floor, Room W12–140,
Washington, DC 20590–0001.
• Hand Delivery or Courier: West
Building, Ground Floor, Room W12–
140, 1200 New Jersey Avenue SE,
Washington, DC, between 9 a.m. and 5
p.m. E.T., Monday through Friday,
except Federal holidays.
Instructions: All submissions must
include the agency name and docket
number. For detailed instructions on
submitting comments and additional
information on the exemption process,
see the ‘‘Public Participation’’ heading
below. Note that all comments received
will be posted without change to http://
www.regulations.gov, including any
personal information provided. Please
see the ‘‘Privacy Act’’ heading below.
Docket: For access to the docket to
read background documents or
comments received, go to http://
www.regulations.gov, and follow the
online instructions for accessing the
dockets, or go to the street address listed
above.
Privacy Act: Anyone can search the
electronic form of all comments
received into any of our dockets by the
name of the individual submitting the
comment (or signing the comment, if
submitted on behalf of an association,
business, labor union, etc.). You may
review DOT’s complete Privacy Act
Statement for the Federal Docket
Management System published in the
Federal Register on January 17, 2008
(73 FR 3316), or you may visit https://
www.gpo.gov/fdsys/pkg/FR-2008-01-17/
pdf/E8-785.pdf.
Public Participation: The Federal
eRulemaking Portal is available 24
hours each day, 365 days each year. You
can obtain electronic submission and
retrieval help and guidelines under the
‘‘help’’ section of the Federal
eRulemaking Portal website. If you want
us to notify you that we received your
comments, please include a selfDATES:

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addressed, stamped envelope or
postcard if you submitted your
comments by mail or hand delivery, or
print the acknowledgement page that
appears after submitting comments
online. Comments received after the
comment closing date will be included
in the docket and will be considered to
the extent practicable.
FOR FURTHER INFORMATION CONTACT: Mr.
Dan Britton, FMCSA, Office of Research.
Telephone 202–366–9980; or email
dan.britton@dot.gov. Department of
Transportation, Federal Motor Carrier
Safety Administration, 1200 New Jersey
Avenue SE, Mail Stop W63–312,
Washington, DC 20590.
SUPPLEMENTARY INFORMATION:
Background: Executive Order 12862,
‘‘Setting Customer Service Standards,’’
directs Federal agencies to provide
service to the public that matches or
exceeds the best service available in the
private sector (58 FR 48257, Sept. 11,
1993). In order to work continuously to
ensure that our programs are effective
and meet our customers’ needs, FMCSA
seeks to extend OMB approval of a
generic clearance to collect qualitative
feedback from our customers on our
service delivery. The surveys covered in
this generic clearance provide a way for
FMCSA to collect this data directly from
our customers.
The proposed future information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback, we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences, and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training, or changes in
operations might improve delivery of
products or services. The information
collected from our customers and
stakeholders will help ensure that users
have an effective, efficient, and
satisfying experience with FMCSA’s
programs.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the

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Federal Register / Vol. 86, No. 28 / Friday, February 12, 2021 / Notices
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be

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eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 2126–0049.
Type of Request: Renewal of a
currently-approved information
collection.
Respondents: State and local agencies,
the general public and stakeholders,
original equipment manufacturers and
suppliers to the commercial motor
vehicle (CMV) industry, CMV fleet
owners, CMV owner-operators, state
CMV safety agencies, research
organizations and contractors, news
organizations, safety advocacy groups,
and other Federal agencies.
Estimated Number of Respondents:
9,270.
Estimated Time per Response: Range
from 5 to 30 minutes.
Expiration Date: August 31, 2021.
Frequency of Response: Generally, on
an annual basis.
Estimated Total Annual Burden:
2,233 hours.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)
Whether the proposed collection is
necessary for the performance of
FMCSA’s functions; (2) the accuracy of
the estimated burden; (3) ways for
FMCSA to enhance the quality,
usefulness, and clarity of the collected
information; and (4) ways that the
burden could be minimized without
reducing the quality of the collected
information. The agency will summarize
or include your comments in the request
for OMB’s clearance of this information
collection.
Issued under the authority of 49 CFR
1.87.
Thomas P. Keane,
Associate Administrator, Office of Research
and Registration.
[FR Doc. 2021–02850 Filed 2–11–21; 8:45 am]
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DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2020–0226]

Agency Information Collection
Activities; Renewal of a CurrentlyApproved Information Collection
Request: Application for Certificate of
Registration for Foreign Motor Carriers
and Foreign Motor Private Carriers
Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice and request for
comments.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
Management and Budget (OMB) for its
review and approval and invites public
comment. The purpose of this ICR
titled, ‘‘Application for Certificate of
Registration for Foreign Motor Carriers
and Foreign Motor Private Carriers,’’
requires foreign (Mexico-based) for-hire
and private motor carriers to file an
application Form OP–2 if they wish to
register to transport property only
within municipalities in the United
States on the U.S.-Mexico international
borders or within the commercial zones
of such municipalities.
DATES: We must receive your comments
on or before April 13, 2021.
ADDRESSES: You may submit comments
identified by Federal Docket
Management System (FDMS) Docket
Number FMCSA–2020–0226 using any
of the following methods:
• Federal eRulemaking Portal: http://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 1–202–493–2251.
• Mail: Docket Operations; U.S.
Department of Transportation, 1200
New Jersey Avenue SE, West Building,
Ground Floor, Room W12–140,
Washington, DC 20590–0001.
• Hand Delivery or Courier: U.S.
Department of Transportation, 1200
New Jersey Avenue SE, West Building,
Ground Floor, Room W12–140,
Washington, DC 20590–0001 between 9
a.m. and 5 p.m. e.t., Monday through
Friday, except Federal holidays.
Instructions: All submissions must
include the Agency name and docket
number. For detailed instructions on
submitting comments, see the Public
Participation heading below. Note that
all comments received will be posted
without change to http://
www.regulations.gov, including any
SUMMARY:

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