Form HUD-310-DRSC Dispute Resolution Certification

OMB Approval No. 2502-0562
(exp. (08/31/2021)

DISPUTE RESOLUTION U.S. Department of Housing and
CERTIFICATION
Urban Development
Office of Housing
Federal Housing Commissioner
Public reporting burden for this collection of information is estimated to average 60
minutes per response, including the time for reviewing instructions, searching
existing data sources, gathering and maintaining the data needed, and completing
and reviewing the collection of information. HUD may not collect this information,
and you are not required to complete this form, unless it displays a currently valid
OMB control number.
HUD collects information in accordance with 42 U.S.C. § 5422(g) (section 623(g)
of the National Manufactured Housing Construction and Safety Standards Act of
1974). This Dispute Resolution Certification Form will be used for states to selfcertify the adequacy of the state’s dispute resolution program and for HUD to
review that self-certification. Acceptance of your state’s program will be
determined by reviewing whether the response to Part II of this form complies with
the requirements of 24 C.F.R. 3 288.205. All information provided is voluntary.
Failure to provide information could delay the processing of the certification. HUD
generally discloses this data only in response to a Freedom of Information request
or to a state, local agency, and the agency and person who are involved and/or all
businesses that are affected by the dispute.
Submit completed form to:

Office of Manufactured Housing Programs
Department of Housing and Urban Development
451 7th Street, SW
Room 9164
Washington, DC 20410

U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
WASHINGTON, DC 20410-1000
For Parts I, II and III, please answer each question concisely and certify the
responses as full and accurate at the end of the form. Use additional pages
if necessary.
Part I
1. Name, address, telephone number and email address of the state agency
responsible for administering the dispute resolution program:

form HUD-310-DRSC (2/2007)

2. Name and title of the administrator or director in charge of the state agency:

3. Name, title, address, telephone number and email address of the person
responsible for administering the dispute resolution program:

Part II
Indicate whether the state dispute resolution program being
administered meets the following minimum requirements:
1. Provides for the timely resolution of disputes regarding
responsibility for correction and repair of defects in manufactured
homes involving manufacturers, retailers, and installers?
2. Provide for the issuance of appropriate orders for the correction
and repair of defects in the manufactured homes?
3. Provides a coverage period for disputes involving defects that are
reported within a minimum of one year from the date beginning on the
date of the first installation?
4. Provides adequate funding and personnel to carry out the
program?

YES NO

Part III
ADDITIONAL INFORMATION
1.

Describe the state’s dispute resolution program.

2.

Describe how disputes regarding responsibility for correction and repair
of defects in manufactured homes involving retailers, manufacturers, or
installers are resolved.

3.

Describe how the state’s dispute resolution program addresses defects
as defined in 24 CFR Part 3288, and any special requirements
applicable to defects that involve an unreasonable risk of injury or death
to occupants of a manufactured home or significant loss or damage to
valuable personal property.

4.

Explain the state’s requirements for providing timely resolution of
disputes.
form HUD-310-DRSC (2/2007)

5.

What is the time period for initiating a dispute resolution process?

6.

Describe the appropriate orders issued as part of the state’s dispute
resolution program.

7.

Describe the staff and funding utilized by the state’s dispute resolution
program.

Part IV
COMPLIANCE CERTIFICATION
I hereby certify to the best of my knowledge that the answers given are truthful,
accurate, and complete.
_______________________
Date

____________________________
Signature

________________________ _
Print or type name of signatory

____________________________
Print or type name of signatory’s title

___

______
State

form HUD-310-DRSC (2/2007)