FBI Laboratory Customer Satisfaction Assessment

Forms and Documents

Document Name	Status
Form FD-1000 FBI Laboratory Customer Satisfaction Assessment Form	Modified
83_i.pdf Supplementary Document	2021-06-30
1110-0045 Supporting Statement B 2021.docx Supporting Statement B	2021-06-30
1110-0045_Law.docx Supplementary Document	2012-06-28
1110-0045 Supporting Statement A 2021.docx Supporting Statement A	2021-06-30

IC Document Collections

IC ID	Document Title	Status
43777	FBI Laboratory Customer Satisfaction Assessment Form	Modified

ICR Details

OMB Control No: 1110-0045	ICR Reference No: 202103-1110-004
Status: Received in OIRA	Previous ICR Reference No: 201710-1110-008
Agency/Subagency: DOJ/FBI	Agency Tracking No:
Title: FBI Laboratory Customer Satisfaction Assessment
Type of Information Collection: Reinstatement without change of a previously approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 07/02/2021

	Requested	Previously Approved
Expiration Date	36 Months From Approved
Responses	500	0
Time Burden (Hours)	42	0
Cost Burden (Dollars)	0	0

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Abstract: This assessment will assist the FBI Laboratory in monitoring the quality of its services and facilitate conformance with ASCLD/LAB-International accreditation requirements. The respondents are primarily other law enforcement agencies.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	86 FR 22455	04/28/2021
30-day Notice:	Federal Register Citation:	Citation Date:
	86 FR 35345	07/02/2021
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
FBI Laboratory Customer Satisfaction Assessment	FD-1000	Customer Satisfaction Assessment

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	500	0	0	-500	0	1,000
Annual Time Burden (Hours)	42	0	0	-42	0	84
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: The annual hour burden and cost to federal government have been reduced from the prior submission to more accurately reflect the number of responses received over the last few years.

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Annual Cost to Federal Government: $2,661

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 07/02/2021

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