The
Department of Veterans Affairs (VA) requests your help in an
important research study about the educational
assistance programs administered by the VA.
The educational assistance programs administered by
the VA
provide financial assistance to Veterans to help cover the cost of
school and training. The information from this study will help the
VA improve the programs and better serve Veterans interested in
educational assistance. Please complete this questionnaire, which
will take about 5 minutes or less.
Your
participation in the survey is completely voluntary. You may
refuse to participate or end the survey at any time without
penalty or loss of benefits to which you may otherwise be
entitled.
All
information you provide will be kept confidential. No individual
person will be identified in any reports resulting from the study.
Thank
you for your time and for your service!
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What
education and training have you COMPLETED?
Mark (X) for the highest degree received.
HIGH
SCHOOL GRADUATE
TRAINING
FOR A CAREER, TRADE, OR INDUSTRY
Non-College
Degree Programs (HVAC repair, truck driving, or EMT training)
VET
TEC Program
Flight
Training
On-the-Job
Training & Apprenticeships (plumbing, hotel management, or
firefighting)
Other
Education or Training
Specify:
___________
COLLEGE
OR SOME COLLEGE
Some
college credit, no degree
Associate’s
degree (for example: AA, AS)
Bachelor’s
degree (for example: BA, BS)
AFTER
BACHELOR’S DEGREE
Master’s
Degree (for example: MA, MS, MEng, MEd, MSW, MBA)
Professional
degree beyond a bachelor’s degree (for example: MD, DDS,
DVM, LLB, JD)
Doctorate
degree (for example: PhD, EdD)
|
What
is your sex?
Male
Female
Prefer
not to answer
|
What
is your age?
|
What
is your race? Mark one or more boxes
White
Hispanic,
Latino, or Spanish
Black
or African American
Asian
American
Indian or Alaska Native
Middle
Eastern or North African
Native
Hawaiian or Other Pacific Islander
Other
(specify)________
Prefer
not to answer
|
What
is your current employment status? Are you working full time,
part time, or not at all? Mark (X) ONE box.
Full
time
Part
time
Not
at all
|
Which
branch of the Armed Forces were you sworn into? Check ALL that
apply.
Army
…(go to q7)
Navy
…(go to q8)
Air
Force…(go to q9)
Marine
Corps …(go to q7)
Coast
Guard …(go to q8)
Space
Force …(go to q9)
Army
Reserves …(go to q7)
Navy
Reserves …(go to q8)
Air
Force Reserves …(go to q9)
Marine
Corps Reserves …(go to q7)
Coast
Guard Reserves …(go to q8)
Air
National Guard …(go to q9)
Army
National Guard …(go to q7)
Veteran
dependent …(go to q10)
Other
(specify)________
…(go to q10)
|
What
was your Primary Military Occupational Specialty (MOS)?
|
What
was your Primary Rating?
|
What
was your Primary Air Force Specialty Code?
|
The
next set of questions are about the educational assistance
programs administered by the VA, also sometimes called “GI
Bill” benefits, “Post-9/11 GI Bill benefits,”
“Montgomery GI Bill Active Duty benefits,” and
“Montgomery GI Bill Selected Reserve benefits.” These
programs provide financial assistance for education and training
to qualifying Veterans and family members.
|
Did
you begin an education or training program using educational
assistance programs administered by the VA? Mark (X) ONE box.
Yes,
using my
education entitlement …(go to q11)
Yes,
using an education entitlement transferred
to me from a Veteran relative
…(go to q11)
Yes,
I am the recipient of a Fry
Scholarship
…(go to q11)
No,
I transferred my education entitlement to my dependent …(END
of survey)
No,
neither I nor my dependents have used a VA education entitlement
…(go to q12)
|
Under
which GI Bill did you elect your benefits? Check all reasons that
apply.
Post-9/11
GI Bill (Chapter 33)…(go to q13)
Montgomery
GI Bill – Active Duty (Chapter 30) …(go to q13)
Montgomery
GI Bill – Selected Reserve (Chapter 1606)…(go to
q13)
Survivors’
and Dependents’ Educational Assistance (Chapter 35) …(go
to q13)
Post-Vietnam
Era Veterans’ Educational Assistance Program (VEAP)
(Chapter 32) … (go to 13)
Reserve
Educational Assistance Program (REAP) (Chapter 1607) …
(go to 13)
Do
Not Know … (go to q13)
|
Did
any of the circumstances below prevent you from using educational
assistance programs administered by the VA
to pursue your desired education or training path? (Check all
reasons that apply. After this, go to END of survey)
Physical
or medical problems
Financial
difficulties
Illness
or death in immediate family
Family
responsibilities
Ineligible
for Educational Assistance Program
Education
or training program was canceled
Change
in employment
Moved
Unanticipated
active military service, including active duty for training
Other
Specify:
_____________________
|
Did
you enroll in the education or training program… (Check
all reasons that apply)
To
earn a degree?
To
earn or keep a state, industry, or company certificate or
license?
To
get a new job with a different employer?
To
help get a raise or promotion?
To
meet a requirement for public assistance?
To
maintain or improve skills or knowledge you already had?
To
learn new skills or methods you did not already know?
To
improve the way you feel about yourself?
To
make it easier to do things on a day-to-day basis?
Other
_________________________
|
What
kind of institution provides/provided your education or training?
Mark (X) ONE box.
College/University
Community/Junior
College
Vocational/Technical/Occupational
School
Other
School or School District (Elementary, Junior High, High School,
or Adult Learning Center)
Private
Business/Company/Hospital
Government
Agency (Federal, State, Local)
Professional
Association/Organization/Union
Other
Specify
__________________
|
Are/were
you enrolled in the education or training program on a full-time
or part-time basis?
|
The
next section will ask about your satisfaction with educational
assistance programs administered by the VA.
|
OVERALL,
how satisfied are you with the educational assistance programs
administered by the VA?
|
How
satisfied are you with the process
to get your educational assistance program benefits?
|
When
planning your education or training path, how satisfied were you
with the availability
of VA resources?
|
Did
you interact with a School Certifying Official at your education
or training institution?
Yes
…(go to q20)
No
…(go to q21)
|
How
satisfied were you with your education or training institution’s
School Certifying Official?
|
When
deciding whether
or not to use educational
assistance programs administered by the VA, did you use…
(yes or no box next to each option below)
VA.gov
website
VA
GI Bill Comparison Tool
VA
Regional Office
School
Certifying Official (a VA representative at the college or
university)
Veterans
Service Organization (a VA partnership agency that assists
service members)
Other
|
When
deciding among
different possible education and training programs,
did you use… (yes or no box next to each option below)
VA.gov
website
VA
GI Bill Comparison Tool
VA
Personalized Career Planning and Guidance program
VA
WEAMS Institution Search tool
Department
of Education College Resource Tool
Personal
or Professional Reference
Other
Specify:
_________________
|
Does/did
your educational or training program offer any services or
benefits for Veterans?
Yes
…(go to q24)
No
…(go to q25)
Don’t
know …(go to q25)
|
Please
describe the services or benefits your educational/training
program offered Veterans.
|
If
Q7 response was, “Yes,
using an education entitlement transferred
to me from a Veteran relative,” SKIP TO Q24
|
Has
the VA determined that you have a service-connected disability;
that is, a health condition or impairment caused or made worse by
military service?
|
The
VA Vocational Rehabilitation and Employment (VR&E)
program–also referred to as Chapter 31—provides
vocational training and rehabilitation to Veterans with
service-connected disabilities that limit or prevent them from
working. Were or are you eligible
for
vocational
training and rehabilitation benefits under Chapter 31 of Title
38, United States Code? Mark (X) ONE box.
|
Did
you use
vocational training and rehabilitation benefits under Chapter 31
of Title 38, United States Code? Mark (X) ONE box.
|
The
VA Transition Assistance Program (TAP) provides information,
resources, and tools to service members and their loved ones to
help prepare for the change from military to civilian life,
including guidance on Veteran benefits, education options,
federal assistance and Veteran employment help. Did you
participate in the VA Transition Assistance Program (TAP)?
Yes
…(go to q29)
No
…(go to q30)
|
Overall,
how effective was the Transition Assistance Program (TAP)?
Extremely
effective
Very
effective
Moderately
effective
Slightly
effective
Not
at all effective
|
How
effective was the VA Transition Assistance Program (TAP) at
informing you
about your eligibility for educational
assistance programs administered by the VA?
Extremely
effective
Very
effective
Moderately
effective
Slightly
effective
Not
at all effective
|
How
effective was the VA Transition Assistance Program (TAP) at
informing you how
to apply for
educational assistance programs administered by the VA?
Extremely
effective
Very
effective
Moderately
effective
Slightly
effective
Not
at all effective
|
How
effective was the VA Transition Assistance Program (TAP) in
guiding you how
to use educational
assistance programs administered by the VA?
Extremely
effective
Very
effective
Moderately
effective
Slightly
effective
Not
at all effective
|
Did
you complete the education or training program?
Yes
…(go to q34)
No
…(go to q36)
|
What
type of degree or certificate did you receive? Mark (X) ONE box.
Vocational
diploma or certification
Technical
diploma
Associate’s
degree (for example: AA, AS)
Bachelor’s
degree (for example: BA, BS)
Master’s
Degree (for example: MA, MS, MEng, MEd, MSW, MBA)
Professional
degree beyond a bachelor’s degree (for example: MD, DDS,
DVM, LLB, JD)
Doctorate
degree (for example: PhD, EdD)
Another
diploma or certificate
Specify:
___________
|
Did
you apply for a job in your education or training field of study;
that is, in the area for which you received training or
education?
Yes,
and I am currently employed in my field of study
Yes,
but I am currently employed in a different field
Yes,
but I was unable to find employment
Other
– (please specify)__________________________________
|
How
many total credit hours did you complete?
|
Did
you take out any loans to complete your education or training
program?
|
Did
you take out a student loan before
or after
learning that you are eligible for educational assistance
programs administered by the VA?
|
What
are the reasons you took out one or more loans to complete your
education or training program? (Check all reasons that apply).
…your
educational assistance program benefit expired?
…you
transferred your educational assistance program benefit to a
dependent?
…your
educational assistance program benefit did not cover the full
cost of your program?
…you
did not use your educational assistance program benefit?
…you
used the loan to cover a dependent’s education costs?
…other
reason?
Specify:
_________________________________________________
|
What
was your employment status prior
to
enrolling
in your education or training program?
Were you working full time, part time, or not at all?
Full
time
Part
time
Not
at all
|
Which of
these describes your total, annual personal
income before you
began an education or training program using educational
assistance programs administered by the VA?
$0
$1
to 9,999
$10,000
to 24,999
$25,000
to 49,999
$50,000
to 74,999
$75,000
to 99,999
$100,000
to 149,999
$150,000
and greater
Prefer
not to answer
|
How was your
quality of life before you
began an education or training program using educational
assistance programs administered by the VA?
Very
poor
Poor
Neither
poor nor good
Good
Very
good
|
How
much did you enjoy life before you
began an education or training program using educational
assistance programs administered by the VA?
Not
at all
A
little
A
moderate amount
Very
much
An
extreme amount
|
How
satisfied were you with your capacity for work before you
began an education or training program using educational
assistance programs administered by the VA?
Very
dissatisfied
Dissatisfied
Neither
satisfied nor dissatisfied
Satisfied
Very
satisfied
|
How
satisfied were you with the conditions of your living
place before you
began an education or training program using educational
assistance programs administered by the VA?
Very
dissatisfied
Dissatisfied
Neither
satisfied nor dissatisfied
Satisfied
Very
satisfied
|
Which
of these describes your current total,
annual personal income?
$0
$1
to 9,999
$10,000
to 24,999
$25,000
to 49,999
$50,000
to 74,999
$75,000
to 99,999
$100,000
to 149,999
$150,000
and greater
Prefer
not to answer
|
How
would you rate your quality of life now?
Very
poor
Poor
Neither
poor nor good
Good
Very
good
|
How
much do you enjoy life now?
Not
at all
A
little
A
moderate amount
Very
much
An
extreme amount
|
How
satisfied are you with your capacity for work now?
Very
dissatisfied
Dissatisfied
Neither
satisfied nor dissatisfied
Satisfied
Very
satisfied
|
How
satisfied are you with the conditions of your living place now?
Very
dissatisfied
Dissatisfied
Neither
satisfied nor dissatisfied
Satisfied
Very
satisfied
|
Which
of the following best describes your occupation before you
began an education or training program using educational
assistance programs administered by the VA?
Production Occupations
Business
and Financial Operations Occupations
Healthcare
Support Occupations
Farming,
Fishing, and Forestry Occupations
Computer
and Mathematical Occupations
Construction
and Extraction Occupations
Management Occupations
Personal
Care and Service Occupations
Arts,
Design, Entertainment, Sports, and Media Occupations
Community
and Social Service Occupations
Life,
Physical, and Social Science Occupations
Building
and Grounds Cleaning and Maintenance Occupations
Sales
and Related Occupations
Education,
Training, and Library Occupations
Food
Preparation and Serving Related Occupations
Installation
and Repair Occupations
Protective
Service Occupations
Healthcare
Practitioners and Technical Occupations
Office
and Administrative Support Occupations
Architecture
and Engineering Occupations
Legal
Occupations
Transportation
and Materials Moving Occupations
Other
Please
specify
|
If
you have any additional comments or suggestions related to
educational assistance programs administered by the VA, please
provide them here.
|
The
Department of Veterans Affairs appreciates your time and feedback.
|
The
Paperwork Reduction Act of 1995: This
information is collected in accordance with section 3507 of the
Paperwork Reduction Act of 1995. Accordingly, we may not conduct
or sponsor and you are not required to respond to, a collection of
information unless it displays a valid OMB number. We anticipate
that the time expended by all individuals who complete this survey
will average 5 minutes. This includes the time it will take to
follow instructions, gather the necessary facts and respond to
questions asked. Customer satisfaction is used to gauge customer
perceptions of VA services as well as customer expectations and
desires. The results of this survey will lead to improvements in
the quality of service delivery by helping to improve primary care
services. Participation in this survey is voluntary and failure to
respond will have no impact on benefits to which you may be
entitled.
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