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pdfScreen Package Document – MySSA – Initiate Earnings Corrections
mySSA: Initiate Earnings
Correction
Office of Management & Budget (OMB) Screen
Package
OPPM/DUEA/UXG
1
Screen Package Document – MySSA – Initiate Earnings Corrections
Table of Contents
1. Screen Package Document Version Information ................................................................................................................... 3
2. Initiate Earnings Corrections: Happy Path.............................................................................................................................. 4
2.1 My Social Security Plan and Prepare Landing page ....................................................................................................... 4
2.1.2. Initiate Earnings Corrections Privacy Act Statement .................................................................................................. 5
2.2 Earnings Record – Home................................................................................................................................................ 6
2.2.1. Earnings Record Home - Additional Information shown ............................................................................................ 7
2.2.3. Earnings Record Home – ‘Not Yet Recorded’ Help Link: Lag year - Light box ........................................................ 8
2.3. Earnings record with details .......................................................................................................................................... 9
2.3.1. Detailed Earnings: Multiple employers on record .................................................................................................... 10
2.3.2. Detailed Earnings: Single employer on record.......................................................................................................... 10
2.3.3. Detailed Earnings: No earnings on record ................................................................................................................ 11
2.3.4. Detailed Earnings: Earnings on record but no details available ............................................................................... 11
2.3.5. Detailed Earnings: Lag year - no details available ..................................................................................................... 12
2.3.6. Detailed Earnings: Lag year – Details on record ....................................................................................................... 12
2.3.7. Detailed Earnings: Self-Employment earnings.......................................................................................................... 13
2.3.8. Detailed Earnings: Self-employment and regular wages on record ......................................................................... 13
2.3.9. Detailed Earnings Modals for Quarterly Earnings Prior to 1978............................................................................... 14
2.3.9.1. Detailed Earnings: Quarterly details for 1978 (& prior years) ........................................................................... 14
2.3.9.2. Detailed Earnings: Quarterly details for single employer (1978 & prior)........................................................... 15
2.3.9.3. Detailed Earnings: Details unavailable for 1978 (& prior years) ....................................................................... 16
2.3.9.4. Detailed Earnings: Quarterly self-employment 1978 (& prior) .......................................................................... 16
2.3.9.5. Detailed Earnings: Quarterly self-employment and wages 1978 (& prior) ........................................................ 17
2.3.9.6 Detailed Earnings: Details Unavailable for 1937-1950 ........................................................................................ 18
2.3.10. Detailed Earnings: Shown information for years containing Self-employment Earnings ....................................... 18
2.3.10. Detailed Earnings Screen: ‘How do I request a correction of Self-Employment Earnings?’ modal ..................... 19
2.4. Earnings Corrections Overview........................................................................................................................................ 20
2.4.1. Earnings Correction Overview: ‘Current and prior year’ - Info modal...................................................................... 20
2.4.2. Earnings Correction Overview: 'What kind of evidence can I provide?' modal ........................................................ 21
2.4.3. Earnings Corrections Overview: ‘Correcting Self-Employment Earnings…’ modal ................................................... 21
2.5. Earnings corrections: Confirm your information Screen.................................................................................................. 22
2.5.1. Confirm Your Information Screen (Other Name & SSN)........................................................................................... 23
2.6. Earnings Corrections request: Select a year .................................................................................................................... 24
2.6.1. Select a year: 'Don't see the year you’re looking for?' modal .................................................................................. 24
2.6.2. Select a year: Multiple employers variant ................................................................................................................ 25
2.6.3. Select a year: One employer variant......................................................................................................................... 26
2.6.4. Select a year: No earnings variant ............................................................................................................................ 27
2.6.4.1. Select a year: No earnings variant - 'Why would earnings be missing?' modal ................................................. 27
2.6.6. Select year: Quarterly details variant (1978 & prior)................................................................................................ 28
2.7. Correction Details Screens ............................................................................................................................................... 29
2.7.1. Correction Details: Correct existing earnings ........................................................................................................... 29
2.7.1.1. Correction Details: Correct existing earnings: Correction type drop down ....................................................... 29
2.7.1.2. Correction Details: Edit existing - incorrect wages............................................................................................. 30
2.7.1.3. Correction Details: Edit existing: did not work for employer ............................................................................. 31
2.7.1.4. Correction Details: Edit existing: Other correction type .................................................................................... 32
2.7.6. Correction Details: Add missing earnings ................................................................................................................. 33
2.7.6.1. Add missing earnings: employment type drop down ........................................................................................ 34
2.7.5. Correction Details: Help & hidden information ........................................................................................................ 34
2.7.5.1. Correction Details: ‘What kind of evidence can I provide?' Modal .................................................................... 34
2.7.5.2. Correction Details: Edit existing - upload help: 'Having trouble?' modal.......................................................... 35
2.7.5.3. Correction Details: 'How do I find this?' help modal.......................................................................................... 35
2.7.5.4. Correction Details: Other Evidence option ........................................................................................................ 35
2.8. Review & submit/ add another Screen ............................................................................................................................ 36
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.8.1. Review & submit/ add another Screen: no evidence warning variant ..................................................................... 37
2.8.1.1. Review & submit/ add another Screen: (Warning Variant) ‘What kind of evidence can I provide?’ modal ...... 38
2.9. Earnings Record Correction Request receipt ................................................................................................................... 39
3. mySSA Earnings Corrections: Return screen Variants.......................................................................................................... 40
3.1. Confirm your information Screen (Return/Edit Variant).................................................................................................. 40
3.2. Select a Year Screen (Return Variant).............................................................................................................................. 41
3.2.1. Select a Year Screen (Return Variant): Pending correction ...................................................................................... 42
3.2.3. Select a Year Screen (Return Variant): Pending Correction: No Existing Earnings on record ................................... 43
3.2.5. Select a Year Screen (Return Variant): Pending Correction: Multiple Corrections Pending ..................................... 44
3.2.5.1. Select a Year Screen (Return Variant): Pending: delete confirmation ............................................................... 45
3.3. Correction Details (Return/ Edit Variants) ....................................................................................................................... 46
3.3.1. Correction Details (Update Existing Earnings): Return Variant ................................................................................ 46
3.3.1.1. Correction Details (Update Existing): Edit Variant ............................................................................................. 47
3.3.2. Correction Details (Add missing): Return Variant ..................................................................................................... 48
3.3.2.1. Correction Details (Add missing): Edit Variant ................................................................................................... 49
3.4. Review and Submit/ add another (Return Variant – Multiple corrections) ..................................................................... 50
3.4.1. Review and Submit (Return Variant: Maximum corrections) ................................................................................... 51
4. Initiate Earnings Corrections: Error Variants........................................................................................................................ 52
4.1. Confirm Your Information Screen (Error Variant) ............................................................................................................ 52
4.3. Correction Details (Error Variants) .................................................................................................................................. 53
4.3.1. Correction Details: Add missing (Error Variant)........................................................................................................ 53
4.3.2. Correction Details: Error – File upload size............................................................................................................... 54
4.3.3. Correction Details: Error – Unsupported File Format ............................................................................................... 54
4.4. Review and Submit (Review and add another screen) - Error Variant ............................................................................ 55
4.5. Earnings Correction Request: System Unavailable Error Message .................................................................................. 56
5. Initiate Earnings Corrections: Other Screen Variants .......................................................................................................... 57
5.1. Earnings Record Home: No access to Earnings Corrections Variant ............................................................................... 57
5.2. Waiting Indicator modal ................................................................................................................................................. 58
1. Screen Package Document Version Information
The first release of this document as a project deliverable is numbered 1.0.
Subsequent revisions are numbered 1.1, 1.2, 1.3, etc. Content revisions are listed below with corresponding page numbers.
Date
Content Revisions
Page
Revised
Version
#
by
Number
1.0
July 17, 2020
OPPM/DUEA/UXG
Author of initial release and all revisions – Caroline Galbraith, William Hanke, Robert
Summerville
N/A
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Screen Package Document – MySSA – Initiate Earnings Corrections
2. Initiate Earnings Corrections: Happy Path
2.1
My Social Security Plan and Prepare Landing page
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.1.2. Initiate Earnings Corrections Privacy Act Statement
Privacy Act Statement
Collection and Use of Personal Information
Sections 205 and 233 of the Social Security Act, as amended, allow us to collect this
information. Furnishing us this information is voluntary. However, failing to provide all or part
of the information may affect the accuracy of your earnings record.
We will use the information to correct your earnings record. We may also share your
information for the following purposes, called routine uses:
•
To employers or former employers, including State Social Security administrators, for
correcting and reconstructing State employee earnings records and for Social Security
purposes.
•
To contractors and other Federal agencies, as necessary, for the purpose of assisting the
Social Security Administration in the efficient administration of its programs.
In addition, we may share this information in accordance with the Privacy Act and other Federal
laws. For example, where authorized, we may use and disclose this information in computer
matching programs, in which our records are compared with other records to establish or verify a
person’s eligibility for Federal benefit programs and for repayment of incorrect or delinquent
debts under these programs.
A list of additional routine uses is available in our Privacy Act System of Records Notices
(SORN) 60-0059, entitled Earnings Recording and Self-Employment Income System, as
published in the Federal Register (FR) on January 11, 2006, at 71 FR 1819. Additional
information, and a full listing of all our SORNs is available on our website at
www.ssa.gov/privacy.
Paperwork Reduction Act Statement - This information collection meets the requirements of
44 U.S.C. § 3507, as amended by section 2 of the Paperwork Reduction Act of 1995. You do not
need to answer these questions unless we display a valid Office of Management and Budget
(OMB) control number. We estimate that it will take about 15 minutes to read the instructions,
gather the facts, and answer the questions. Send only comments regarding this burden estimate
or any other aspect of this collection, including suggestions for reducing this burden to: SSA,
6401 Security Blvd, Baltimore, MD 21235-6401.
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.2
Earnings Record – Home
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.2.1. Earnings Record Home - Additional Information shown
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.2.3. Earnings Record Home – ‘Not Yet Recorded’ Help Link: Lag year - Light box
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.
Earnings record with details
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.1. Detailed Earnings: Multiple employers on record
2.3.2. Detailed Earnings: Single employer on record
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.3. Detailed Earnings: No earnings on record
2.3.4. Detailed Earnings: Earnings on record but no details available
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.5. Detailed Earnings: Lag year - no details available
2.3.6. Detailed Earnings: Lag year – Details on record
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.7. Detailed Earnings: Self-Employment earnings
(Expanded information for ‘What will I need to request a self-employment correction?’ in 2.3.10.)
2.3.8. Detailed Earnings: Self-employment and regular wages on record
(Expanded information for ‘What will I need to request a self-employment correction?’ in 2.3.10.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9. Detailed Earnings Modals for Quarterly Earnings Prior to 1978
2.3.9.1. Detailed Earnings: Quarterly details for 1978 (& prior years)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9.2. Detailed Earnings: Quarterly details for single employer (1978 & prior)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9.3. Detailed Earnings: Details unavailable for 1978 (& prior years)
2.3.9.4. Detailed Earnings: Quarterly self-employment 1978 (& prior)
(Expanded information for ‘What will I need to request a self-employment correction?’ in 2.3.10.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9.5. Detailed Earnings: Quarterly self-employment and wages 1978 (& prior)
(Expanded information for ‘What will I need to request a self-employment correction?’ in 2.3.10.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.9.6 Detailed Earnings: Details Unavailable for 1937-1950
2.3.10. Detailed Earnings: Shown information for years containing Self-employment Earnings
(Appears on 2.3.8.; 2.3.7; 2.3.9.4.; 2.3.9.5)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.3.10. Detailed Earnings Screen: ‘How do I request a correction of Self-Employment
Earnings?’ modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.4.
Earnings Corrections Overview
2.4.1. Earnings Correction Overview: ‘Current and prior year’ - Info modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.4.2. Earnings Correction Overview: 'What kind of evidence can I provide?' modal
2.4.3. Earnings Corrections Overview: ‘Correcting Self-Employment Earnings…’ modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.5.
Earnings corrections: Confirm your information Screen
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.5.1. Confirm Your Information Screen (Other Name & SSN)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.
Earnings Corrections request: Select a year
2.6.1. Select a year: 'Don't see the year you’re looking for?' modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.2. Select a year: Multiple employers variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.3. Select a year: One employer variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.4. Select a year: No earnings variant
2.6.4.1. Select a year: No earnings variant - 'Why would earnings be missing?' modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.6.6. Select year: Quarterly details variant (1978 & prior)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7. Correction Details Screens
2.7.1. Correction Details: Correct existing earnings
2.7.1.1. Correction Details: Correct existing earnings: Correction type drop down
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.1.2. Correction Details: Edit existing - incorrect wages
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.1.3. Correction Details: Edit existing: did not work for employer
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.1.4. Correction Details: Edit existing: Other correction type
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.6. Correction Details: Add missing earnings
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.6.1. Add missing earnings: employment type drop down
2.7.5. Correction Details: Help & hidden information
2.7.5.1. Correction Details: ‘What kind of evidence can I provide?' Modal
(Appears on 2.7.1.2. ; 2.7.1.3. ; 2.7.1.4. ; 2.7.6)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.7.5.2. Correction Details: Edit existing - upload help: 'Having trouble?' modal
2.7.5.3. Correction Details: 'How do I find this?' help modal
(Appears on 2.7.1.2. ; 2.7.1.3. ; 2.7.1.4. ; 2.7.6 .)
2.7.5.4. Correction Details: Other Evidence option
(Appears on 2.7.1.2. ; 2.7.1.3. ; 2.7.1.4. ; 2.7.6)
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.8. Review & submit/ add another Screen
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.8.1. Review & submit/ add another Screen: no evidence warning variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.8.1.1. Review & submit/ add another Screen: (Warning Variant) ‘What kind of evidence can I
provide?’ modal
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Screen Package Document – MySSA – Initiate Earnings Corrections
2.9. Earnings Record Correction Request receipt
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Screen Package Document – MySSA – Initiate Earnings Corrections
3. mySSA Earnings Corrections: Return screen Variants
3.1. Confirm your information Screen (Return/Edit Variant)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2. Select a Year Screen (Return Variant)
(link ‘don’t see the year you’re looking for?’ opens the light box in 2.6.1.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2.1. Select a Year Screen (Return Variant): Pending correction
Pending table will display the same way for all pending correction types (edit existing earnings/adding new earnings)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2.3. Select a Year Screen (Return Variant): Pending Correction: No Existing Earnings on
record
(‘Why would my earnings be missing?’ link opens modal in 2.6.4.1.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2.5. Select a Year Screen (Return Variant): Pending Correction: Multiple Corrections
Pending
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.2.5.1. Select a Year Screen (Return Variant): Pending: delete confirmation
Displays when ‘delete’ is selected on pending table (3.2.1. ; 3.2.2. ; 3.2.3.)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.3. Correction Details (Return/ Edit Variants)
3.3.1. Correction Details (Update Existing Earnings): Return Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.3.1.1. Correction Details (Update Existing): Edit Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.3.2. Correction Details (Add missing): Return Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.3.2.1. Correction Details (Add missing): Edit Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.4. Review and Submit/ add another (Return Variant – Multiple corrections)
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Screen Package Document – MySSA – Initiate Earnings Corrections
3.4.1. Review and Submit (Return Variant: Maximum corrections)
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Screen Package Document – MySSA – Initiate Earnings Corrections
4. Initiate Earnings Corrections: Error Variants
4.1. Confirm Your Information Screen (Error Variant)
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Screen Package Document – MySSA – Initiate Earnings Corrections
4.3. Correction Details (Error Variants)
4.3.1. Correction Details: Add missing (Error Variant)
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Screen Package Document – MySSA – Initiate Earnings Corrections
4.3.2. Correction Details: Error – File upload size
4.3.3. Correction Details: Error – Unsupported File Format
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Screen Package Document – MySSA – Initiate Earnings Corrections
4.4. Review and Submit (Review and add another screen) - Error Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
4.5. Earnings Correction Request: System Unavailable Error Message
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Screen Package Document – MySSA – Initiate Earnings Corrections
5. Initiate Earnings Corrections: Other Screen Variants
5.1. Earnings Record Home: No access to Earnings Corrections Variant
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Screen Package Document – MySSA – Initiate Earnings Corrections
5.2. Waiting Indicator modal
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| File Type | application/pdf |
| File Title | mySSA: Initiate Earnings Correction |
| Subject | Office of Management & Budget (OMB) Screen Package |
| Author | Galbraith, Caroline Contractor |
| File Modified | 2020-10-20 |
| File Created | 2020-07-21 |