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submission to the OMB, then you
should inform those persons not to
include identifying or contact
information that they do not want to be
publicly disclosed in their comment
submission. Your request should state
that comment submissions are not
routinely edited to remove such
information before making the comment
submissions available to the public or
entering the comment into ADAMS.
II. Background
Under the provisions of the
Paperwork Reduction Act of 1995 (44
U.S.C. Chapter 35), the NRC recently
submitted a request for renewal of an
existing collection of information to
OMB for review entitled, ‘‘Information
Collection: Safeguards on Nuclear
Material—Implementation of United
States/International Atomic Energy
Agency Agreement.’’ The NRC hereby
informs potential respondents that an
agency may not conduct or sponsor, and
that a person is not required to respond
to, a collection of information unless it
displays a currently valid OMB control
number.
The NRC published a Federal
Register notice with a 60-day comment
period on this information collection on
March 26, 2020 (85 FR 17100).
1. The title of the information
collection: Part 75 of title 10 of the Code
of Federal Regulations (10 CFR),
‘‘Safeguards on Nuclear Material—
Implementation of US/IAEA
Agreement.’’
2. OMB approval number: 3150–0055.
3. Type of submission: Extension.
4. The form number if applicable: Not
applicable.
5. How often the collection is required
or requested: Selected licensees are
required to provide reports of nuclear
material inventory and flow for selected
facilities under the US/IAEA Safeguards
Agreement, permit inspections by
International Atomic Energy Agency
Agreement (IAEA) inspectors,
complementary access of IAEA
inspectors under the Additional
Protocol, give immediate notice to the
NRC in specified situations involving
the possibility of loss of nuclear
material, and give notice for imports
and exports of specified amounts of
nuclear material. Reporting is done
when specified events occur.
Recordkeeping for nuclear material
accounting and control information is
done in accordance with specific
instructions.
6. Who will be required or asked to
respond: Licensees of facilities on the
US eligible list who have been selected
by the IAEA for reporting and/or
recordkeeping activities.

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7. The estimated number of annual
responses: 32 (2 reporting responses
plus 30 recordkeepers).
8. The estimated number of annual
respondents: 30.
9. An estimate of the total number of
hours needed annually to comply with
the information collection requirement
or request: 4,227 hours.
10. Abstract: Part 75 of 10 CFR,
requires selected licensees to provide
reports of nuclear material inventory
and flow for selected facilities under the
US/IAEA Safeguards Agreement, permit
inspections by IAEA inspectors,
complementary access of IAEA
inspectors under the Additional
Protocol, give immediate notice to the
NRC in specified situations involving
the possibility of loss of nuclear
material, and give notice for imports
and exports of specified amounts of
nuclear material. In addition, this
collection is being renewed to include
approximately 25 entities subject to the
U.S.-IAEA Caribbean Territories
Safeguards Agreement (INFCIRC/366).
These licensees will provide reports of
nuclear material inventory and flow for
entities under the U.S.-IAEA Caribbean
Territories Safeguards Agreement
(INFCIRC/366), permit inspections by
IAEA inspectors, give immediate notice
to the NRC in specified situations
involving the possibility of loss of
nuclear material, and give notice for
imports and exports of specified
amounts of nuclear material. These
licensees will also follow written
material accounting and control
procedures, although actual reporting of
transfer and material balance records to
the IAEA will be done through the US
State system (Nuclear Materials
Management and Safeguards System,
collected under OMB clearance
numbers 3150–0003, 3150–0004, 3150–
0057, and 3150–0058). The NRC needs
this information to implement its
responsibilities under the US/IAEA
agreement.
Dated: July 9, 2020.
For the Nuclear Regulatory Commission.
David C. Cullison,
NRC Clearance Officer, Office of the Chief
Information Officer.
[FR Doc. 2020–15136 Filed 7–13–20; 8:45 am]
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OFFICE OF PERSONNEL
MANAGEMENT
Submission for Review: OPM Online
Form 1417, Combined Federal
Campaign Results Report
Office of Personnel
Management.
ACTION: 30-Day notice and request for
comments.
AGENCY:

The Office of Combined
Federal Campaign, Office of Personnel
Management (OPM) offers the general
public and other federal agencies the
opportunity to comment on an
information collection request (ICR)
3206–0271, OPM Form 1654–B, the
Combined Federal Campaign Results
Report. As required by the Paperwork
Reduction Act of 1995, as amended by
the Clinger-Cohen Act, OPM is
soliciting comments for this collection.
The information collection was
previously published in the Federal
Register on April 14, 2020. No
comments were received for this
information collection. The purpose of
this notice is to allow an additional 30
days for public comments.
DATES: Comments are encouraged and
will be accepted until August 13, 2020.
This process is conducted under 5 CFR
1320.1.
ADDRESSES: Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Information and Regulatory
Affairs, Office of Management Budget,
725 17th Street NW, Washington, DC
20503, Attention: Desk Officer for the
Office of Personnel Management or sent
via electronic mail to oira_submission@
omb.eop.gov or faxed to (202) 395–6974.
FOR FURTHER INFORMATION CONTACT: A
copy of this ICR, with applicable
supporting documentation, may be
obtained by contacting the Office of the
Combined Federal Campaign, 1900 E
Street NW, Suite 6484E, Washington,
DC 20405, Attention: Anthony
DeCristofaro or sent via electronic mail
to cfc@opm.gov.
SUPPLEMENTARY INFORMATION: The Office
of Management and Budget and the
Office of Personnel Management are
particularly interested in comments
that:
1. Evaluate whether the continued
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
SUMMARY:

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Federal Register / Vol. 85, No. 135 / Tuesday, July 14, 2020 / Notices
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
The Combined Federal Campaign
(CFC) is the world’s largest and most
successful annual workplace
philanthropic giving campaign, with 36
CFC Zones throughout the country and
overseas raising millions of dollars each
year. The mission of the CFC is to
promote and support philanthropy
through a program that is employeefocused, cost-efficient, and effective in
providing all federal employees and
retirees the opportunity to improve the
quality of life for all.
OPM Form 1654–B is a new
information collection that collects CFC
pledge information from federal
annuitants and military retirees
according to Executive Order 13743
signed October 13, 2016. It will be
available in both paper format and as an
electronic form administered by the
CFC’s Central Campaign Administrator
according to 5 CFR 950.106(a). After the
2022 campaign year, OPM plans to
phase out the collection of the paper
form and convert this to an entirely
electronic process.
Analysis
Agency: Combined Federal Campaign,
Office of Personnel Management.
Title: OPM Form 1654–B, Combined
Federal Campaign Federal Retiree
Pledge Form.
OMB Number: 3206–0271.
Frequency: Annually.
Affected Public: Individuals or
Households.
Number of Respondents: 250,000.
Estimated Time per Respondent: 30
minutes
Total Burden Hours: 125,000 hours.
Total Costs: $2,343,750.00.
Office of Personnel Management.
Alexys Stanley,
Regulatory Affairs Analyst.
[FR Doc. 2020–15099 Filed 7–13–20; 8:45 am]
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OFFICE OF PERSONNEL
MANAGEMENT
[OMB Control No. 3206–NEW; Docket No.
2019–0001; Sequence No. 11]

Information Collection; Improving
Customer Experience (OMB Circular
A–11, Section 280 Implementation)
Office of Personnel
Management.
ACTION: Notice; request for comment.
AGENCY:

The Office of Personnel
Management (OPM), as part of its
continuing effort to reduce paperwork
and respondent burden, is announcing
an opportunity for public comment on
a new proposed collection of
information by the Agency. Under the
Paperwork Reduction Act of 1995
(PRA), Federal Agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information, and to allow 60 days for
public comment in response to the
notice. This notice solicits comments on
new collection proposed by the Agency.
DATES: Submit comments on or before:
September 14, 2020.
ADDRESSES: You may submit comments,
identified by docket number and/or
Regulatory Information Number (RIN)
and title, by the following method:
—Federal Rulemaking Portal: http://
www.regulations.gov. Follow the
instructions for submitting comments.
All submissions received must
include the agency name and docket
number or RIN for this document. The
general policy for comments and other
submissions from members of the public
is to make these submissions available
for public viewing at http://
www.regulations.gov as they are
received without change, including any
personal identifiers or contact
information.
SUMMARY:

FOR FURTHER INFORMATION CONTACT:

Requests for additional information
should be directed to Amira Boland,
Office of Government-wide Policy, 1800
F St. NW, Washington, DC 20405, or via
email to amira.boland@gsa.gov.
SUPPLEMENTARY INFORMATION:
A. Purpose
Under the PRA, (44 U.S.C. 3501–
3520) Federal Agencies must obtain
approval from the Office of Management
and Budget (OMB) for each collection of
information they conduct or sponsor.
‘‘Collection of information’’ is defined
in 44 U.S.C. 3502(3) and 5 CFR
1320.3(c) and includes Agency requests
or requirements that members of the
public submit reports, keep records, or
provide information to a third party.

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Section 3506(c)(2)(A) of the PRA
requires Federal Agencies to provide a
60-day notice in the Federal Register
concerning each proposed collection of
information, including each proposed
extension of an existing collection of
information, before submitting the
collection to OMB for approval.
Whether seeking a loan, Social
Security benefits, veterans benefits, or
other services provided by the Federal
Government, individuals and businesses
expect Government customer services to
be efficient and intuitive, just like
services from leading private-sector
organizations. Yet the 2016 American
Consumer Satisfaction Index and the
2017 Forrester Federal Customer
Experience Index show that, on average,
Government services lag nine
percentage points behind the private
sector.
A modern, streamlined and
responsive customer experience means:
Raising government-wide customer
experience to the average of the private
sector service industry; developing
indicators for high-impact Federal
programs to monitor progress towards
excellent customer experience and
mature digital services; and providing
the structure (including increasing
transparency) and resources to ensure
customer experience is a focal point for
agency leadership. To support this,
OMB Circular A–11 Section 280
established government-wide standards
for mature customer experience
organizations in government and
measurement. To enable Federal
programs to deliver the experience
taxpayers deserve, they must undertake
three general categories of activities:
Conduct ongoing customer research,
gather and share customer feedback, and
test services and digital products.
These data collection efforts may be
either qualitative or quantitative in
nature or may consist of mixed
methods. Additionally, data may be
collected via a variety of means,
including but not limited to electronic
or social media, direct or indirect
observation (i.e., in person, video and
audio collections), interviews,
questionnaires, surveys, and focus
groups. OPM will limit its inquiries to
data collections that solicit strictly
voluntary opinions or responses. Steps
will be taken to ensure anonymity of
respondents in each activity covered by
this request.
The results of the data collected will
be used to improve the delivery of
Federal services and programs. It will
include the creation of personas,
customer journey maps, and reports and
summaries of customer feedback data
and user insights. It will also provide

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