RISA, one of SSA's authentication
methods, allows individuals to access their personal information
through our Internet and Automated Telephone Services. SSA asks
individuals and third parties who seek personal information from
SSA records, or who register to participate in SSA's online
business services, to provide certain identifying information. As
an extra measure of protection, SSA asks requestors who use the
Internet and telephone services to provide additional identifying
information unique to those services so SSA can authenticate their
identities before releasing personal information. The respondents
are current beneficiaries who are requesting personal information
from SSA, and individuals and third parties who are registering for
SSA's online business services. We are doing a COVID-related,
non-substantive change to update the to add a new a new Telephone
Knowledge Change of Address, as due to the current COVID-19
situation, respondents are not currently able to make this change
in our field offices.
US Code:
42
USC 405 Name of Law: Social Security Act
We are increasing the burden
for this ICR as we are adding the new Change of Address option to
the Automated Telephone System due to the current COVID-19
situation, since respondents are unable to make this change in our
field offices at the moment. We expect an increase in use of the
Automated Telephone System for use of this new application.
$8,255,973
No
Yes
Yes
No
No
No
Yes
Faye Lipsky 410 965-8783
faye.lipsky@ssa.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.