Implementation of Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers

ICR 202003-3060-008

OMB: 3060-0787

Federal Form Document

Forms and Documents
ICR Details
3060-0787 202003-3060-008
Active 201703-3060-019
FCC CGB
Implementation of Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers
Extension without change of a currently approved collection   No
Regular
Approved with change 05/15/2020
Retrieve Notice of Action (NOA) 03/11/2020
Supporting statement updated during review.
  Inventory as of this Action Requested Previously Approved
05/31/2023 36 Months From Approved 05/31/2020
20,920 0 22,330
87,173 0 91,547
26,300,000 0 51,285,000

The Commission released on January 09, 2008, In the Matter of Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996, Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, Fourth Report and Order, CC Docket No. 94-129, FCC 07-223. The Commission revised its requirements concerning verification of a consumer's intent to switch carriers. These requirements will: ensure that each verification includes the date; expand the disclosure obligations of third party verifiers when consumers have questions during the verification; and otherwise clarify the required disclosures by verifiers to ensure that consumers better comprehend precisely what service changes they are approving. The Commission believes that these requirements & additions will increase consumer confidence, clarify existing rules, and decrease the likelihood of slamming.

US Code: 47 USC 258 Name of Law: Communications Act of 1934, as amended
  
None

Not associated with rulemaking

  84 FR 72360 12/31/2019
85 FR 14198 03/11/2020
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 20,920 22,330 0 0 -1,410 0
Annual Time Burden (Hours) 87,173 91,547 0 0 -4,374 0
Annual Cost Burden (Dollars) 26,300,000 51,285,000 0 0 -24,985,000 0
No
No
There are program changes to this information collection due to: 1) the Commission’s elimination of the verification requirement that carriers obtain authorization for each individual service sold (e.g., intraLATA and interLATA toll service) when the carrier is selling more than one telecommunications service to a subscriber; 2) the reduction in the number of carriers found to be liable for slamming violations each year by the Commission and state commissions; 3) the number of companies that perform verification services for carriers; and 4) the number of consumers who switch carriers each year. These program changes/decreases are as follows: -1,410 to the annual number responses, -4,374 to the annual burden hours and -$24,985,000 to the annual cost.

$75,390
No
    No
    No
No
No
No
No
Erica McMahon 202 418-2512 erica.mcmahon@fcc.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
03/11/2020


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