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VA.Gov Trust A-11 Survey |
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Date: July, 2020 |
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Question Text |
Answer Choices |
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How do you rate your experience on this page? |
Strongly Agree |
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Agree |
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Neutral/Unsure |
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Disagree |
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Strongly Disagree |
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Don't Know |
| What are you trying to do on VA.gov today? |
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Apply for a new benefit |
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Check the status of my application or claim |
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Manage my health care or benefits |
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Find information about my VA medical center |
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Get a job at VA |
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Something else (Ask follow up) |
| Which VA service is this for? |
Health Care |
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Disability |
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Education and Training |
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Careers and Employment |
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Pension |
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Housing Assistance |
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Life Insurance |
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Burials and Memorials |
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Records |
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Something Else (Ask follow up) |
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What were you looking for today? |
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Did you find what you were looking for today? |
Yes |
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No |
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What task were you trying to do today? |
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Were you able to do your task today? |
Yes |
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No |
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Please tell us whether you agree or disagree with the following statement: |
Strongly Agree |
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I was able to easily do my task. |
Agree |
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Neutral/Unsure |
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Disagree |
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Strongly Disagree |
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Don't Know |
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Please tell us what would make your task easier to complete. |
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Please tell us why your task was easy to complete on VA.gov. |
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Please tell us whether you agree or disagree with the following statement: |
Strongly Agree |
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I was confident in completing my task. |
Agree |
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Neutral/Unsure |
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Disagree |
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Strongly Disagree |
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Don't Know |
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Please tell us what would increase your confidence in completing your task. |
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Please tell us why you were confident in completing your task. |
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Would you recommend this site to another Veteran? |
Yes |
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No |