National Survey of Children's Health

Appendix F

2020 National Survey of Children’s Health
Redesigned Production Sample Letters

The following statements will be used interchangeably throughout the nonresponse follow-up mailings
for the redesigned production mail package treatment groups.

Determine state level 
funding for children’s 
health programs 

Develop programs to 
support families of 
children with special 
health care needs 

Measure how common 
health conditions are 
across the country and in 
each state 

Identify gaps in access to 
healthcare services for 
children 

Identify the financial 
burdens families face 
when paying for children's 
healthcare 

Help communities plan 
programs to reduce 
bullying 

Identify ways for 
communities and families 
to help children be ready 
for school 

Develop school programs 
for children with learning 
disabilities 

Develop programs to help 
fight childhood obesity 

Improve access to mental 
health care for children 

NSCH11wa_A

Dear (insert City) Resident:
Results from the
National Survey of
Children’s Health
are used to:
• Determine state
level funding for
children’s health
programs
• Measure how
common health
conditions are
across the country
and in each state
• Develop programs
to support families
of children with
special health care
needs
• Identify gaps in
access to health
care services for
children

Your address has been selected to participate in the National Survey of Children’s
Health. This survey collects information that is used to improve the health of children
and families in your community and throughout the United States. We ask for your
response because this survey is the only way we have to gather this important
information.
Responding to this survey is easy:
1. Go to: https://respond.census.gov/nsch
2. Enter your Login ID: 54387543
Even if there are no children 0-17 years old in your
household, please log in to let us know.
Answers to frequently asked questions are on the back of this letter. If you are
unable to complete the survey online, need assistance, or have additional
questions, please call 1–800–845–8241 or email us at
childrenshealth@census.gov.
The success of this survey depends on your participation. The results will help
your state better understand and respond to the health care needs of children
and families.
Thank you for your help.

Steven D. Dillingham, Director

Si necesita una encuesta Español, llame gratuitamente a 1–800–845–8241..

Frequently Asked Questions
How was I chosen for the survey?
Your address was randomly selected to be part of this voluntary survey from all of the addresses in the United
States. We do not know who lives at each address. Every year we pick more than 150,000 home addresses across
the entire country. Everyone has a chance to be picked. This process ensures that the addresses selected
represent everyone in the United States.
Can you replace my address with another one?
You are important! No other household is the same as yours. We cannot swap one address for another. If we did
that, the survey results would not accurately describe your state or the entire country.
What are you going to ask me?
The survey asks questions about children’s physical and emotional health. It also asks about factors that may
influence children’s well-being, including medical care, family interactions, parental health, school experiences,
and neighborhoods.
How long will it take?
The survey takes less than 5 minutes if there are no children in your household. For households with children, it
takes 33 minutes on average.
Who authorizes this survey?
The Census Bureau is conducting this survey on behalf of the U.S. Department of Health and Human Services
under the authority of Title 13, United States Code (U.S.C.), Section 8(b) and Section 501(a)(2) of the Social
Security Act (42 USC §701). This survey has been approved by the Office of Management and Budget (OMB). The
eight-digit OMB approval number 0607-0990 appears in the bottom right corner of this page, the bottom left
corner of the survey web page, and the upper left corner of the paper questionnaire. If this number were not
displayed, we could not conduct this survey.
What laws protect my privacy?
Federal law protects your privacy and keeps your answers confidential under Title 13, U.S.C. Section 9. Under the
Federal Cybersecurity Enhancement Act of 2015, your data are protected from cybersecurity risks through
screening of the systems that transmit your data.
No hablo Ingles. Ques es esto?
La Oficina del Censo de los EE. UU. está llevando a cabo la Encuesta Nacional de Salud de los Niños, una
importante investigación nacional de los EE. UU. Necesitamos su ayuda. Esta encuesta proporciona
información importante que se utiliza para mejorar la salud de los niños y familias en todos los Estados
Unidos. Es muy fácil completar esta encuesta. Si necesita una encuesta Español, llame gratuitamente a este
número 1–800–845–8241 o envíenos un correo electrónico a childrenshealth@census.gov.

NSCH21b_ A

Results from the
National Survey of
Children’s Health
are used to:
• Improve access
to mental health
care for children
• Develop
programs to help
fight childhood
obesity
• Determine state
level funding for
children’s health
programs
• Develop
programs to
support families
of children with
special health
care needs

Dear Parent or Caregiver:
A few weeks ago you responded to the National Survey of Children’s Health.
We greatly appreciate your participation. The final step of this survey is to
answer some follow-up questions about one of your children:

For households with multiple children, we have selected one child to limit the
time it takes to complete the survey. We have randomly selected this child to
ensure the survey results represent the unique health and health care needs
of America’s children.
This survey should be filled out by a parent or adult caregiver who lives in this
household and who is familiar with this child’s health and health care. Please
return your completed questionnaire in the postage-paid envelope provided.

The success of this survey depends on your participation. The results will
help our nation better understand and respond to the health care needs of
children and families in your state and across the country.

If you need assistance with the survey or have questions, please call
1–800–845–8241 or email childrenshealth@census.gov.

Thank you once again for your help.
Sincerely,

Steven D. Dillingham, Director
Enclosure

Frequently Asked Questions
How was I chosen for the survey?
Your address was randomly selected to be part of this voluntary survey from all of the addresses in the
United States. We do not know who lives at each address. Every year we pick more than 150,000 home
addresses across the entire country. Everyone has a chance to be picked. This process ensures that the
addresses selected represent everyone in the United States.
Can you replace my address with another one?
You are important! No other household is the same as yours. We cannot swap one address for another. If we
did that, the survey results would not accurately describe your state or the entire country.
What are you going to ask me?
The survey asks questions about children’s physical and emotional health. It also asks about factors that may
influence children’s well-being, including medical care, family interactions, parental health, school
experiences, and neighborhoods.
How long will it take?
The survey takes less than 5 minutes if there are no children in your household. For households with
children, it takes 33 minutes on average.
Who authorizes this survey?
The Census Bureau is conducting this survey on behalf of the U.S. Department of Health and Human Services
under the authority of Title 13, United States Code (U.S.C.), Section 8(b) and Section 501(a)(2) of the Social
Security Act (42 USC §701). This survey has been approved by the Office of Management and Budget (OMB).
The eight-digit OMB approval number 0607-0990 appears in the bottom right corner of this page, the
bottom left corner of the survey web page, and the upper left corner of the paper questionnaire. If this
number were not displayed, we could not conduct this survey.
What laws protect my privacy?
Federal law protects your privacy and keeps your answers confidential under Title 13, U.S.C. Section 9.
Under the Federal Cybersecurity Enhancement Act of 2015, your data are protected from cybersecurity risks
through screening of the systems that transmit your data.
No hablo Ingles. Ques es esto?
La Oficina del Censo de los EE. UU. está llevando a cabo la Encuesta Nacional de Salud de los Niños, una
importante investigación nacional de los EE. UU. Necesitamos su ayuda. Esta encuesta proporciona
información importante que se utiliza para mejorar la salud de los niños y familias en todos los Estados
Unidos. Es muy fácil completar esta encuesta. Si necesita una encuesta Español, llame gratuitamente a
este número 1–800–845–8241 o envíenos un correo electrónico a childrenshealth@census.gov.

NSCH22b_ A

Dear Parent or Caregiver:
Results from the
National Survey of
Children’s Health
are used to:
• Measure how
common health
conditions are
across the
country and in
each state
• Identify gaps in
access to health
care services for
children
• Identify the
financial burdens
families face
when paying for
children's health
care
• Help
communities plan
programs to
reduce bullying

Enclosure

We recently contacted you to ask for your participation in the final step of the
National Survey of Children’s Health. The final step is to answer some follow-up
questions about:

This child was selected to ensure the survey results represent every type of child
and health situation.
The information collected in this survey will help your state better understand
and respond to the health care needs of children and families. We ask for
your response because this survey is the only way we have to gather this
important information. Your household was randomly selected from all of the
households in the country and will represent thousands of other households.
Answers to frequently asked questions are on the back of this letter. If you
are unable to complete the survey online, need assistance, or have additional
questions, please call 1–800–845–8241 or email us at
childrenshealth@census.gov.
Thank you for your help.

Steven D. Dillingham, Director

Frequently Asked Questions
How was I chosen for the survey?
Your address was randomly selected to be part of this voluntary survey from all of the addresses in the
United States. We do not know who lives at each address. Every year we pick more than 150,000 home
addresses across the entire country. Everyone has a chance to be picked. This process ensures that the
addresses selected represent everyone in the United States.
Can you replace my address with another one?
You are important! No other household is the same as yours. We cannot swap one address for another. If we
did that, the survey results would not accurately describe your state or the entire country.
What are you going to ask me?
The survey asks questions about children’s physical and emotional health. It also asks about factors that may
influence children’s well-being, including medical care, family interactions, parental health, school
experiences, and neighborhoods.
How long will it take?
The survey takes less than 5 minutes if there are no children in your household. For households with
children, it takes 33 minutes on average.
Who authorizes this survey?
The Census Bureau is conducting this survey on behalf of the U.S. Department of Health and Human Services
under the authority of Title 13, United States Code (U.S.C.), Section 8(b) and Section 501(a)(2) of the Social
Security Act (42 USC §701). This survey has been approved by the Office of Management and Budget (OMB).
The eight-digit OMB approval number 0607-0990 appears in the bottom right corner of this page, the
bottom left corner of the survey web page, and the upper left corner of the paper questionnaire. If this
number were not displayed, we could not conduct this survey.
What laws protect my privacy?
Federal law protects your privacy and keeps your answers confidential under Title 13, U.S.C. Section 9.
Under the Federal Cybersecurity Enhancement Act of 2015, your data are protected from cybersecurity risks
through screening of the systems that transmit your data.
No hablo Ingles. Ques es esto?
La Oficina del Censo de los EE. UU. está llevando a cabo la Encuesta Nacional de Salud de los Niños, una
importante investigación nacional de los EE. UU. Necesitamos su ayuda. Esta encuesta proporciona
información importante que se utiliza para mejorar la salud de los niños y familias en todos los Estados
Unidos. Es muy fácil completar esta encuesta. Si necesita una encuesta Español, llame gratuitamente a
este número 1–800–845–8241 o envíenos un correo electrónico a childrenshealth@census.gov.

NSCH-PCW_ 1

Dear (insert City) Resident:
Recently, we sent you a letter requesting your participation in the National Survey of
Children’s Health. If you have already responded to the survey, please accept our sincere
thanks. If you have not yet completed your survey, please do so right away.
1. Go to: https://respond.census.gov/nsch
2. Enter your Login ID:
If you are unable to complete the survey online, need assistance, or have questions, please
call 1–800–845–8241 or email us at childrenshealth@census.gov.
Thank you for your help.

Steven D. Dillingham, Director
Si necesita una encuesta Español, llame gratuitamente a 1–800–845–8241.