Interview Guide

INTERVIEW GUIDE

OMB Control Number: 0970-0519
Expiration Date: 05/31/2020

[Note: This protocol lists a number of questions that might be selected for a typical interview. It is not
intended that an interview would include all of these questions. Instead, this serves as a “bank” of questions
from which to choose depending on the nature of each interview. The interview will typically last between
30–60 minutes.]
[Information for the Interviewer(s)] The purpose of this interview is to learn more about how the National
Human Trafficking Training and Technical Assistance Center (NHTTAC) can improve its services to better
meet the needs of training and technical assistance (T/TA) providers and the field and improve services and
outcomes for persons at risk of or who have been trafficked. This interview can be conducted virtually
(online or phone) or in person, and it can be tailored to specific topics, tools, resources, processes, or
information needs. The information will be used to inform NHTTAC’s T/TA services.
T/TA:
DATE(S):
INTERVIEWER AND NOTE TAKER:
INTERVIEWEE:

Thank you for agreeing to participate in this interview. I’m [insert name], and I will facilitate the interview
today. I am joined by [insert support staff], and s/he will be taking notes.
In order to help the National Human Trafficking Training and Technical Assistance Center (NHTTAC)
better serve the field, we would like to obtain your feedback since receiving training and technical assistance
(T/TA). Participating in this interview is voluntary; you may end the interview at any time and choose not
answer questions. We will protect the confidentiality of your responses using procedures we have in place,
including reporting all information in aggregate to avoid identifying information. Only members of the
NHTTAC Evaluation Team have access to information that could identify respondents.
Before we get started, do you have any questions about this interview?
1. How satisfied were you with your overall NHTTAC/Stop. Observe. Ask. Respond to Human Trafficking
(SOAR) experience?
2. How satisfied were you with the overall quality of support you received from NHTTAC/SOAR staff?
3. How has working with NHTTAC/SOAR improved your [insert type of skill(s) related to
training/event/tool objectives]?
4. What were your expectations prior to [insert T/TA activity]?
5. How well were these expectations met?
6. Identify three things you [plan to do or change] [did] as a result of the [insert T/TA] you received. Please
be as specific as you can (e.g., actions or changes in policy, practice, procedures, or programming).
7. What barriers [do you anticipate facing] [have you experienced] in [insert response from previous
question]?
PAPERWORK REDUCTION ACT OF 1995 (Pub. L. 104-13) STATEMENT OF PUBLIC BURDEN: The purpose of this information
collection is to enable NHTTAC to collect recipient and stakeholder feedback to improve NHTTAC’s T/TA service delivery. Public reporting
burden for this collection of information is estimated to average 0.75 hours per respondent, including the time for reviewing instructions,
gathering and maintaining the data needed, and reviewing the collection of information. This is a voluntary collection of information. An
agency may not conduct or sponsor, and a person is not required to respond to, a collection of information subject to the requirements of the
Paperwork Reduction Act of 1995, unless it displays a currently valid OMB control number. If you have any comments on this collection of
information, please contact the NHTTAC Evaluation Team at NHTTACEval@icf.com or 9300 Lee Highway, Fairfax, VA 22031.

INTERVIEW GUIDE

OMB Control Number: 0970-0519
Expiration Date: 05/31/2020

8. Was there anything not provided by [insert T/TA] that would have been helpful in [insert outcome]?
9. What aspect(s) of the training or technical assistance were most helpful to you, and why?
10. What aspect(s) of the training or technical assistance were least helpful to you, and why?
11. How could [reference answers from previous question] be improved?
12. At the completion of [insert T/TA], did you have specific action steps or a strategic plan?
13. How well did these action steps align with the needs you identified prior to the training?
14. How confident did you feel in your ability to implement these action steps?
15. How supported did you feel by NHTTAC staff in implementing these action steps?
16. [3, 6, etc.] months later, in what ways have you implemented your action steps/strategic plan?
17. Reflecting back, what would have changed about your action steps/strategic plan?
18. How do you think you will continue to apply what you have learned through this [insert T/TA]?
19. Have you changed any policies at your organization? Any practices?
20. Have you attended any additional trainings or events related to the [T/TA] you attended previously?
21. Would you recommend NHTTAC/SOAR trainings to others?
22. Has your organization proposed or changed policies pertaining to human trafficking since [insert T/TA]?
23. How has your professional networking or peer support changed since [insert T/TA]?
24. How has your access to resources on preventing and identifying human trafficking changed since [insert
T/TA]?
25. Do you have any additional comments or suggestions that you would like to share about [insert T/TA]?
26. Do you have any comments or suggestions for future NHTTAC/SOAR-related trainings?
This concludes our interview. Thank you for taking the time to speak with us and for helping to improve
NHTTAC/SOAR activities.
Do you have any questions or concerns about this interview and how this information will be used? If you
have questions in the future, please contact NHTTACEval@icf.com.

PAPERWORK REDUCTION ACT OF 1995 (Pub. L. 104-13) STATEMENT OF PUBLIC BURDEN: The purpose of this information
collection is to enable NHTTAC to collect recipient and stakeholder feedback to improve NHTTAC’s T/TA service delivery. Public reporting
burden for this collection of information is estimated to average 0.75 hours per respondent, including the time for reviewing instructions,
gathering and maintaining the data needed, and reviewing the collection of information. This is a voluntary collection of information. An
agency may not conduct or sponsor, and a person is not required to respond to, a collection of information subject to the requirements of the
Paperwork Reduction Act of 1995, unless it displays a currently valid OMB control number. If you have any comments on this collection of
information, please contact the NHTTAC Evaluation Team at NHTTACEval@icf.com or 9300 Lee Highway, Fairfax, VA 22031.