The purpose of this data collection
effort is to solicit inquirers’ feedback and compile reports on the
applicability and utility of EBSA’s Participant Assistance Program.
This survey will collect customer satisfaction data for a sample of
private citizens who call into the participant assistance program
to ask about their private sector employer provided benefits such
as pensions, retirement savings, and health benefits.
James Butikofer 202 693-8434
Butikofer.James@dol.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.