Recreation Area and Visitor Center Comment Cards

Forms and Documents

Document Name	Status
OPA Recommendation Letter for USACE Recreation Customer Comment Cards.PDF Supplementary Document	2019-12-18
ATTACHMENT_1_Collection_Procedures.DOCX Supplementary Document	2019-12-18
0710-0019 ACOE Comment Cards Supporting Statement Part B 2019.DOCX Supporting Statement B	2019-12-18
0710-0019 ACOE Comment Cards SupportingStatement Part A Final 2019.docx Supporting Statement A	2019-12-19

IC Document Collections

IC ID	Document Title	Status
223949	Recreation Area and Visitor Center Visitor Comment Cards, English & Spanish Other-Survey	Modified

ICR Details

OMB Control No: 0710-0019	ICR Reference No: 201912-0710-002
Status: Active	Previous ICR Reference No: 201610-0710-001
Agency/Subagency: DOD/COE	Agency Tracking No:
Title: Recreation Area and Visitor Center Comment Cards
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 02/28/2020
	Date Received in OIRA: 12/19/2019
Terms of Clearance: In accordance with 5 CFR 1320, the information collection is approved for three years.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	02/28/2023	36 Months From Approved	02/29/2020
Responses	45,000	0	45,000
Time Burden (Hours)	3,750	0	3,750
Cost Burden (Dollars)	65,250	0	65,250

---

Abstract: The target audience are individuals representing a group or party visiting USACE recreation areas/parks or visitor centers. Results of the comment card instruments are collected in a central database for institutional use in constructing visitor satisfaction with facilities and USACE customer service performance results. The data provides recreation project managers with comparative results to identify opportunities for improvements in recreation facilities and management services on their projects.

---

Authorizing Statute(s): PL: Pub.L. 99 - 662 5 Sec. 102 Name of Law: Water Resources Development Act of 1986
   EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
   PL: Pub.L. 89 - 72 2(a) Name of Law: Federal Water Project Recreation Act of 1965
  

Citations for New Statutory Requirements: None

---

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

---

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	84 FR 54597	10/10/2019
30-day Notice:	Federal Register Citation:	Citation Date:
	84 FR 69725	12/19/2019
Did the Agency receive public comments on this ICR? No

---

Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Recreation Area and Visitor Center Visitor Comment Cards, English & Spanish

---

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	45,000	45,000	0	0	0	0
Annual Time Burden (Hours)	3,750	3,750	0	0	0	0
Annual Cost Burden (Dollars)	65,250	65,250	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

---

Annual Cost to Federal Government: $37,352

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

---

Common Form ICR:  No

---

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 12/19/2019

---