Glossary of Health Coverage and Medical Terms
This glossary defines many commonly used terms, but isn’t a full list. These glossary terms and definitions are intended to be educational and may be different from the terms and definitions in your plan or health insurance policy. Some of these terms also might not have exactly the same meaning when used in your policy or plan, and in any case, the policy or plan governs. (See your Summary of Benefits and Coverage for information on how to get a copy of your policy or plan document.)
Underlined text indicates a term defined in this Glossary.
See page 6 for an example showing how deductibles, coinsurance and out-of-pocket limits work together in a real life situation.
	Allowed
	Amount
This
	is the maximum payment the plan
	will pay for a covered health care service.  May also be called
	"eligible expense", "payment allowance", or
	"negotiated rate".  
	
Appeal
A request that your health insurer or plan review a decision that denies a benefit or payment (either in whole or in part).
	
	
	Balance
	Billing
When
	a provider
	bills you for the balance remaining on the bill that your plan
	doesn’t cover.  This
	amount is the difference between the actual billed amount and the
	allowed
	amount.  For example,
	if the provider’s charge is $200 and the allowed amount is
	$110, the provider may bill you for the remaining $90.  This happens
	most often when you see an out-of-network
	provider
	(non-preferred
	provider).
	 A network
	provider (preferred
	provider) may not bill
	you for covered services.
	
	
Claim
A request for a benefit (including reimbursement of a health care expense) made by you or your health care provider to your health insurer or plan for items or services you think are covered.
	 
	
	C 
		 (See
		page 6 for a detailed example.) oinsurance
oinsurance
Your
	share of the costs of a covered health care service, calculated as a
	percentage (for example, 20%) of the allowed
	amount for
	the service.  You generally pay coinsurance
	plus 
	
any deductibles you owe. (For example, if the health insurance or plan’s allowed amount for an office visit is $100 and you’ve met your deductible, your coinsurance payment of 20% would be $20. The health insurance or plan pays the rest of the allowed amount.)
	Complications
	of Pregnancy
Conditions
	due to pregnancy, labor, and delivery that require medical care to
	prevent serious harm to the health of the mother or the fetus. 
	Morning sickness and a non-emergency caesarean section generally
	aren’t complications of pregnancy.
	
	
	Copayment
A
	fixed amount (for example, $15) you pay for a covered health care
	service, usually when you receive the service.  The amount can vary
	by the type of covered health care service. 
	
	
	
Cost Sharing
Your share of costs for services that a plan covers that you must pay out of your own pocket (sometimes called “out-of-pocket costs”). Some examples of cost sharing are copayments, deductibles, and coinsurance. Family cost sharing is the share of cost for deductibles and out-of-pocket costs you and your spouse and/or child(ren) must pay out of your own pocket. Other costs, including your premiums, penalties you may have to pay, or the cost of care a plan doesn’t cover usually aren’t considered cost sharing.
	
	
Cost-sharing Reductions
Discounts that reduce the amount you pay for certain services covered by an individual plan you buy through the Marketplace. You may get a discount if your income is below a certain level, and you choose a Silver level health plan or if you're a member of a federally-recognized tribe, which includes being a shareholder in an Alaska Native Claims Settlement Act corporation.
	
	
	D 
		(See
		page 6 for a detailed example.) 
	 eductible
eductible
An
	amount you could owe during a coverage period (usually one year) for
	covered health care services before your plan
	begins to pay.  An overall deductible applies to all or almost all
	covered items and services.  A plan
	with an overall deductible may 
	
also have separate deductibles that apply to specific services or groups of services. A plan may also have only separate deductibles. (For example, if your deductible is $1000, your plan won’t pay anything until you’ve met your $1000 deductible for covered health care services subject to the deductible.)
	
	
Diagnostic Test
Tests to figure out what your health problem is. For example, an x-ray can be a diagnostic test to see if you have a broken bone.
	
	
Durable Medical Equipment (DME)
Equipment and supplies ordered by a health care provider for everyday or extended use. DME may include: oxygen equipment, wheelchairs, and crutches.
	
	
	Emergency
	Medical Condition
An
	illness, injury, symptom (including severe pain), or condition
	severe enough to risk serious danger to your health if you didn’t
	get medical attention right away.  If you didn’t get immediate
	medical attention you could reasonably expect one of the following:
	1) Your health would be put in serious danger; or 2) You would have
	serious problems with your bodily functions; or 3) You would have
	serious damage to any part or organ of your body. 
	
	
	
	Emergency
	Medical Transportation
Ambulance
	services for an emergency
	medical condition.
	 Types of emergency medical transportation may include
	transportation by air, land, or sea.  Your plan
	 may not cover all types of emergency
	medical transportation,
	or may pay less for certain types.  
	
	
	
	Emergency
	Room Care / Emergency Services
Services
	to check for an emergency
	medical condition and
	treat you to keep an emergency
	medical condition from
	getting worse.  These services may be provided in a licensed
	hospital’s emergency room or other place that provides care
	for emergency
	medical conditions.
	Excluded
	Services
Health
	care services that your plan
	doesn’t pay for or cover.
	
	
Formulary
A list of drugs your plan covers. A formulary may include how much your share of the cost is for each drug. Your plan may put drugs in different cost sharing levels or tiers. For example, a formulary may include generic drug and brand name drug tiers and different cost sharing amounts will apply to each tier.
	
	
	Grievance
	
A complaint that you
	communicate to your health insurer or plan.
	
	
	Habilitation
	Services
Health
	care services that help a person keep, learn or improve skills and
	functioning for daily living.  Examples include therapy for a child
	who isn’t walking or talking at the expected age.  These
	services may include physical and occupational therapy,
	speech-language pathology, and other services for people with
	disabilities in a variety of inpatient andor
	outpatient settings. 
	
	
	
	Health
	Insurance
A
	contract that requires a health insurer to pay some or all of your
	health care costs in exchange for a premium.
	 A health insurance contract may also be called a “policy”
	or “plan”.
	
	
	Home
	Health Care
Health
	care services and supplies you get in your home under your doctor’s
	orders.  Services may be provided by nurses, therapists, social
	workers, or other licensed health care providers.
	 Home health care usually doesn’t include help with
	non-medical tasks, such as cooking, cleaning, or driving.
	
	
	Hospice
	Services
Services
	to provide comfort and support for persons in the last stages of a
	terminal illness and their families.
	
	
	Hospitalization
Care
	in a hospital that requires admission as an inpatient and usually
	requires an overnight stay.  Some plans
	may consider an overnight stay for observation as outpatient care
	instead of inpatient care.
	
	
	Hospital
	Outpatient Care
Care
	in a hospital that usually doesn’t require an overnight stay.
	
	
Individual Responsibility Requirement
Sometimes called the “individual mandate”, the duty you may have to be enrolled in health coverage that provides minimum essential coverage. If you don’t have minimum essential coverage, you may have to pay a penalty when you file your federal income tax return unless you qualify for a health coverage exemption.
	
	
	In-network
	Coinsurance
Your
	share (for example, 20%) of the allowed
	amount for covered
	healthcare services.  Your share is usually lower for in-network
	covered services.
	
	
	In-network
	Copayment
	
A fixed
	amount (for example, $15) you pay for covered health care services
	to providers
	who contract with your health
	insurance or plan.
	 In-network copayments usually are less than out-of-network
	copayments.
	
	
	
	
Marketplace
A marketplace for health insurance where individuals, families and small businesses can learn about their plan options; compare plans based on costs, benefits and other important features; apply for and receive financial help with premiums and cost sharing based on income; and choose a plan and enroll in coverage. Also known as an “Exchange”. The Marketplace is run by the state in some states and by the federal government in others. In some states, the Marketplace also helps eligible consumers enroll in other programs, including Medicaid and the Children’s Health Insurance Program (CHIP). Available online, by phone, and in-person.
	
	
Maximum Out-of-pocket Limit
Yearly amount the federal government sets as the most each individual or family can be required to pay in cost sharing during the plan year for covered, in-network services. Applies to most types of health plans and insurance. This amount may be higher than the out-of-pocket limits stated for your plan.
	
	
	Medically
	Necessary
Health
	care services or supplies needed to prevent, diagnose, or treat an
	illness, injury, condition, disease, or its symptoms, including
	habilitation, and that meet accepted standards of medicine. 
	
	
	
	
	
	
	
	
	
	
	
Minimum Essential Coverage
Health coverage that will meet the individual responsibility requirement. Minimum essential coverage generally includes plans, health insurance available through the Marketplace or other individual market policies, Medicare, Medicaid, CHIP, TRICARE, and certain other coverage.
	
	
Minimum Value Standard
A basic standard to measure the percent of permitted costs the plan covers. If you’re offered an employer plan that pays for at least 60% of the total allowed costs of benefits, the plan offers minimum value and you may not qualify for premium tax credits and cost sharing reductions to buy a plan from the Marketplace.
	
	Network
The
	facilities, providers
	and suppliers your health insurer or plan
	has contracted with to provide health care services. 
	
	
	
Network Provider (Preferred Provider)
A provider who has a contract with your health insurer or plan who has agreed to provide services to members of a plan. You will pay less if you see a provider in the network. Also called “preferred provider” or “participating provider.”
	
	
Orthotics and Prosthetics
Leg, arm, back and neck braces, artificial legs, arms, and eyes, and external breast prostheses after a mastectomy. These services include: adjustment, repairs, and replacements required because of breakage, wear, loss, or a change in the patient’s physical condition.
	
	
	Out-of-network
	Coinsurance
Your
	share (for example, 40%) of the allowed
	amount for covered
	health care services to providers
	who don’t contract
	with your health
	insurance or plan.
	 Out-of-network coinsurance
	usually costs you more
	than in-network
	coinsurance. 
	
	
	
	Out-of-network
	Copayment
A
	fixed amount (for example, $30) you pay for covered health care
	services from providers
	who do not
	contract with your health
	insurance
	or plan.
	 Out-of-network copayments
	usually are more than
	in-network
	copayments. 
	
	
	
	Out-of-network
	Provider (Non-Preferred Provider)
A
	provider
	who doesn’t have a
	contract with your plan
	to provide services.  If your plan
	covers out-of-network services, you’ll usually pay more to see
	an out-of-network provider than a preferred
	provider.  Your policy
	will explain what those costs may be.  May also be called
	“non-preferred” or “non-particiapting”
	instead of “out-of-network provider”.
	
	
	O ut-of-pocket
	Limit
ut-of-pocket
	Limit
The most you could pay during a coverage period (usually one year)
for your share of the
costs of covered
	s ervices.
	 After you meet this limit the
ervices.
	 After you meet this limit the 
	
	p 
		(See
		page 6 for a detailed example.)
100% of the
allowed amount. This limit helps you plan for health care costs. This limit never includes your premium, balance-billed charges or health care your plan doesn’t cover. Some plans don’t count all of your copayments, deductibles, coinsurance payments, out-of-network payments, or other expenses toward this limit.
	
	
	Physician
	Services
Health
	care services a licensed medical physician, including an M.D.
	(Medical Doctor) or D.O. (Doctor of Osteopathic Medicine), provides
	or coordinates. 
	
	
	
Plan
Health coverage issued to you directly (individual plan) or through an employer, union or other group sponsor (employer group plan) that provides coverage for certain health care costs. Also called "health insurance plan", "policy", "health insurance policy" or "health insurance".
	
	
	Preauthorization
A
	decision by your health insurer or plan
	that a health care service, treatment plan, prescription
	drug or durable
	medical
	equipment (DME) is
	medically
	necessary.  Sometimes
	called prior authorization, prior approval or precertification. 
	Your health
	insurance or plan
	may require preauthorization for certain services before you receive
	them, except in an emergency.  Preauthorization isn’t a
	promise your health
	insurance or plan
	will cover the cost. 
	
	
	
Premium
The
	amount that must be paid for your health
	insurance or plan.
	 You andor
	your employer usually pay it monthly, quarterly, or yearly. 
	
	
	
Premium Tax Credits
Financial help that lowers your taxes to help you and your family pay for private health insurance. You can get this help if you get health insurance through the Marketplace and your income is below a certain level. Advance payments of the tax credit can be used right away to lower your monthly premium costs.
Prescription Drug Coverage
Coverage under a plan that helps pay for prescription drugs. If the plan’s formulary uses “tiers” (levels), prescription drugs are grouped together by type or cost. The amount you'll pay in cost sharing will be different for each "tier" of covered prescription drugs.
	
	
	Prescription
	Drugs
Drugs
	and medications that by law require a prescription.
	
	
Preventive Care (Preventive Service)
Routine health care, including screenings, check-ups, and patient counseling, to prevent or discover illness, disease, or other health problems.
	
	
	Primary
	Care Physician
A
	physician, including an M.D. (Medical Doctor) or D.O. (Doctor of
	Osteopathic Medicine), who provides or coordinates a range of health
	care services for you.
	
	
	Primary
	Care Provider
A
	physician, including an M.D. (Medical Doctor) or D.O. (Doctor of
	Osteopathic Medicine), nurse practitioner, clinical nurse
	specialist, or physician assistant, as allowed under state law and
	the terms of the plan,
	who provides, coordinates, or helps you access a range of health
	care services.
	
	
Provider
An individual or facility that provides health care services. Some examples of a provider include a doctor, nurse, chiropractor, physician assistant, hospital, surgical center, skilled nursing facility, and rehabilitation center. The plan may require the provider to be licensed, certified, or accredited as required by state law.
	
	
	
	
	Reconstructive
	Surgery
Surgery
	and follow-up treatment needed to correct or improve a part of the
	body because of birth defects, accidents, injuries, or medical
	conditions. 
	
	
	
Referral
A written order from your primary care provider for you to see a specialist or get certain health care services. In many health maintenance organizations (HMOs), you need to get a referral before you can get health care services from anyone except your primary care provider. If you don’t get a referral first, the plan may not pay for the services.
	
	
	Rehabilitation
	Services
Health
	care services that help a person keep, get back, or improve skills
	and functioning for daily living that have been lost or impaired
	because a person was sick, hurt, or disabled.  These services may
	include physical and occupational therapy, speech-language
	pathology, and psychiatric rehabilitation services in a variety of
	inpatient andor
	outpatient settings.
	
	
Screening
A type of preventive care that includes tests or exams to detect the presence of something, usually performed when you have no symptoms, signs, or prevailing medical history of a disease or condition.
	
	
	Skilled
	Nursing Care
Services
	performed or supervised by licensed nurses in your home or in a
	nursing home.  Skilled nursing care is not
	the same as “skilled care services”, which are services
	performed by therapists or technicians (rather than licensed nurses)
	in your home or in a nursing home.
	
	
	Specialist
A
	provider
	focusing on a specific area of medicine or a group of patients to
	diagnose, manage, prevent, or treat certain types of symptoms and
	conditions.
	
	
Specialty Drug
A type of prescription drug that, in general, requires special handling or ongoing monitoring and assessment by a health care professional, or is relatively difficult to dispense. Generally, specialty drugs are the most expensive drugs on a formulary.
	
	
	UCR
	(Usual, Customary and Reasonable)
The
	amount paid for a medical service in a geographic area based on what
	providers
	in the area usually charge for
	the same or similar medical service.  The UCR amount sometimes is
	used to determine the allowed
	amount.
	
	
	Urgent
	Care
Care
	for an illness, injury, or condition serious enough that a
	reasonable person would seek care right away, but not so severe as
	to require emergency
	room care. 
	
	
	
	
	
	
	
How You and Your Insurer Share Costs - Example
Jane’s Plan Deductible: $1,500 Coinsurance: 20% Out-of-Pocket Limit: $5,000
	 
		Jane
		reaches her $1,500 deductible,
		coinsurance
		begins Jane
		has seen a doctor several times and paid $1,500 in total, reaching
		her deductible.
		 So her plan
		pays some of the costs for her next visit.
		
		 
		Office
		visit costs:
		$125 
		Jane
		pays: 20%
		of $125 = $25 
		Her
		plan pays:
		80%
		of $125 = $100 
		Jane
		hasn’t reached her  Her
		plan
		doesn’t pay any of the costs.
		
		 
		Office
		visit costs:
		$125 
		Jane
		pays: $125 
		Her
		plan pays:
		$0 
		Jane
		reaches her $5,000  Jane
		has seen the doctor often and paid $5,000 in total.  Her plan
		pays the full cost of her covered health care services for the rest
		of the year.
		
		 
		Office
		visit costs:
		$125 
		Jane
		pays: $0 
		Her
		plan pays:
		$125 
		 
	 
	 
	
$1,500 deductible
		yet
		 
	 
	 
	 
	
out-of-pocket
		limit
		 
	 
	 
	 
	
	G 
		OMB
		Control Numbers 1545-2229, 1210-0147, and 0938-1146
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