Official Grain Inspection & Weighing System Customer Sur

Agricultural Marketing Service Survey

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Agricultural Marketing Service
Disclaimer

17%

According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not
required to respond to, a collection of information unless it displays a valid OMB control number. The valid OMB
control number for this information collection is 0581-0310; expiration date 04/2022. The time required to
complete this information collection is estimated to average 10 minutes per response, including the time for
reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and
completing and reviewing the collection of information.
The U.S. Department of Agriculture (USDA) prohibits discrimination in all of its programs and activities on the
basis of race, color, national origin, age, disability, and where applicable, sex (including gender identity and
expression), marital status, familial status, parental status, religion, sexual orientation, political beliefs, genetic
information, reprisal, or because all or part of an individual’s income is derived from any public assistance
program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative
means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s
TARGET Center at (202) 720-2600 (voice and TDD). To file a complaint of discrimination, write to: USDA
Assistant Secretary for Civil Rights, Office of the Assistant Secretary for Civil Rights, 1400 Independence
Avenue, S.W., Stop 9410 Washington, DC 20250-9410, or call toll-free at (866) 632-9992 (English) or (800)
877-8339 (TDD) or (866) 377-8642 (English Federal-relay) or (800) 845-6136 (Spanish Federal-relay). USDA is
an equal opportunity provider and employer.
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Agricultural Marketing Service Survey

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Agricultural Marketing Service
Customer Status

33%

1. Are you a customer of the National Grain Inspection Program?
Yes
No

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Agricultural Marketing Service
Official Grain Inspection and Weighing System Customer Survey

83%

1. Your service Provider is:
(Please include the name, city and state of your service provider)

2. I receive results in a timely manner.
Strongly Disagree

Disagree

No Opinion

Agree

Disagree

No Opinion

Agree

Disagree

No Opinion

Agree

Disagree

No Opinion

Agree

No Opinion

Agree

No Opinion

Agree

No Opinion

Agree

Strongly Agree

3. I receive official certificates in a timely manner.
Strongly Disagree
Strongly Agree

4. Official results are accurate.
Strongly Disagree
Strongly Agree

5. Official results are consistent.
Strongly Disagree
Strongly Agree

6. The service is of good value for the cost.
Strongly Disagree

Disagree

Strongly Agree

7. The services provided meet my needs.
Strongly Disagree

Disagree

Strongly Agree

8. Inspection personnel are courteous.
Strongly Disagree

Disagree

Strongly Agree

9. Inspection personnel are knowledgeable.

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Strongly Disagree

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Disagree

No Opinion

Agree

Strongly Agree

10. Overall, the quality of official service I receive is satisfactory.
Strongly Disagree

Disagree

No Opinion

Agree

Strongly Agree

11. I primarily request service for:
Rice

Mixed Grain

Sunflower Seed

Flaxseed

Soybeans

Graded Commodities

Sorghum

Processed Commodities

Corn

Wheat

Canola

Rye

Barley

Oats

Triticale

12. What percent of your product is officially inspected?
<25%

25-50%

51-75%

>75%

13. Please indicate any new/ existing services you would like to use if they were available or provide any additional
comments or suggestions to help us improve this survey.

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Agricultural Marketing Service
Thank you

100%

Thank you for completing our survey. Please feel free to contact your local agency/office with
requests for new services, questions, and or comments. If you would rather speak with a GIPSA
customer service representative, please call 202-690-3929, or send electronic mail to
FGISSurvey.GIPSA@usda.gov.
1. If you would like to identify yourself (not required) please do so here.
I prefer my responses stay anonymous
Identifying information (eg.; Name, Affiliation, or email address)

2. If you would like us to contact you please leave your phone number or email address
here.

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