Military OneSource Case Management System (CMS) - Intake

Forms and Documents

Document Name	Status
0704-0528_PIA_Sec1_4.6.2018.pdf Supplementary Document	2018-12-10
0704-0528_SSA_12.6.2018.docx Supporting Statement A	2018-12-10

IC Document Collections

IC ID	Document Title	Status
212081	Case Management Intake Other-PAS/ADN	Modified

ICR Details

OMB Control No: 0704-0528	ICR Reference No: 201811-0704-004
Status: Active	Previous ICR Reference No: 201406-0704-005
Agency/Subagency: DOD/DODDEP	Agency Tracking No:
Title: Military OneSource Case Management System (CMS) - Intake
Type of Information Collection: Reinstatement with change of a previously approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 02/05/2019
	Date Received in OIRA: 12/10/2018
Terms of Clearance: DOD must report this collection as a violation in this year's information collection budget.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	02/28/2022	36 Months From Approved
Responses	225,584	0	0
Time Burden (Hours)	56,396	0	0
Cost Burden (Dollars)	408,307	0	0

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Abstract: This information collection is necessary to support the Military One Source Case Management System, which was established for the purpose of providing comprehensive information to members of the Armed Forces and their families about the benefits and services available to them. Respondents are military service members and their families accessing Military OneSource for support for an inquiry or issue.

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Authorizing Statute(s): US Code: 10 USC 1781 Name of Law: null
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	83 FR 45910	09/11/2018
30-day Notice:	Federal Register Citation:	Citation Date:
	83 FR 59368	11/23/2018
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Case Management Intake

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	225,584	0	0	0	-674,416	900,000
Annual Time Burden (Hours)	56,396	0	0	0	11,396	45,000
Annual Cost Burden (Dollars)	408,307	0	0	0	-350,843	759,150

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $3,031,285

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 12/10/2018

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