Internet Application for Pay.gov

DESIGN SPECIFICATIONS DOCUMENT
DEBT MANAGEMENT PRODUCT
PAY.GOV

Design Specifications Document – Debt Management Product – Pay.Gov

Table of Contents

1. About this Document .......................................................................................................................................... 3
2. Using the Interactive Prototype Associated with this Document ...................................................................... 4
3. Screen Designs and Component Descriptions .................................................................................................... 5
3.1. Screens Described in this Document (as Displayed in Online Prototype) ................................................... 5
3.2. Enter SSN...................................................................................................................................................... 6
3.3. Confirm SSN ................................................................................................................................................. 7
3.4. Enter Payment Amount ............................................................................................................................... 8
3.5. Confirmation - Credit Card ........................................................................................................................... 9
3.6. Confirmation - ACH .................................................................................................................................... 11
3.7. Privacy Act Statement ................................................................................................................................ 13
3.8. Enter SSN Error - Null ................................................................................................................................. 14
3.9. Enter SSN Error - Incorrect ......................................................................................................................... 15
3.10. Confirm SSN Error - Null........................................................................................................................... 16
3.11. Confirm SSN Error - Incorrect .................................................................................................................. 17
3.12. Confirm SSN Error - No Match ................................................................................................................. 18
3.13. Confirm SSN Error - TOS ........................................................................................................................... 19
3.14. Payment Error - Null ................................................................................................................................ 20
3.15. Payment Error - Incorrect ........................................................................................................................ 21
3.16. Payment Error - Exceeds Limit ................................................................................................................. 22
3.17. Warning Notice - Scheduled Maintenance .............................................................................................. 23
3.18. Warning Notice - Too Many Attempts..................................................................................................... 24
3.19. Warning Notice - Service Not Available ................................................................................................... 25
3.20. Warning Notice - Transaction Fail............................................................................................................ 26
3.21. Warning Notice - Account Number Input Mistake .................................................................................. 27
3.22. Info Notice - No Pay.gov .......................................................................................................................... 28
3.23. Info Notice - Leaves Pay.gov .................................................................................................................... 29
3.24. Info Notice - Pending Payment ................................................................................................................ 30

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1. About this Document
Intended Audience: This design specifications document is intended to serve the needs of SSA developers
building user interfaces, especially those working with the User Experience Framework (UEF). It contains
information that can also be useful to analysts, validation staff, and other project team members.
Intended Use: Use this document in conjunction with other UXG-related project resources to guide
development of the user interfaces designed by the UXG. See the next section of this document for a link to
the prototype.
What is Included/What is Not: The screen captures and accompanying information included in this design
specifications document relate only to the user interface portion(s) of the project that the UXG has been
tasked to design. Therefore, not all project-related web pages, application screens, menus, interactions,
conditions and/or variances may be illustrated and explained in this document. In addition, user entries and
data displays are simulated. Refer to the related business process documentation and functional requirements
for supplemental information.
Please contact the UXG Product Lead regarding design-related issues not addressed in this document.

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Design Specifications Document – Debt Management Product – Pay.Gov

2. Using the Interactive Prototype Associated with this Document
It is helpful to use this specifications document in conjunction with the Axure online interactive prototype
which was used to generate it.
What is Included/What is Not: The prototype only includes the user interface portion(s) of the project that
the UXG has been tasked to design. Therefore, not all project-related web pages, application screens, menus,
interactions, conditions and/or variances may be illustrated and explained in this document. In addition, user
entries and data displays are simulated. Refer to the related business process documentation and functional
requirements for supplemental information.
Please contact the UXG Product Lead regarding design-related issues not addressed by this prototype.
Link to Interactive Prototype: http://s239ux3/uxg/projects/Debt%20Management/PG/v32/
Using the Prototype: After displaying the prototype, notice the frame on the left side of the screen. This frame
contains links which correspond to the various screens that are illustrated and described in this specifications
document. To maximize your view, this “Table of Contents” frame can be collapsed using the small gray icon
located in the upper corner of the frame.

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Design Specifications Document – Debt Management Product – Pay.Gov

3. Screen Designs and Component Descriptions
3.1. Screens Described in this Document (as Displayed in Online Prototype)
Happy Path
Enter SSN
Confirm SSN
Enter Payment Amount
Confirmation - Credit Card
Confirmation – ACH
Privacy Act Statement
Errors

Enter SSN Error - Null
Enter SSN Error - Incorrect
Confirm SSN Error - Null
Confirm SSN Error - Incorrect
Confirm SSN Error - No Match
Confirm SSN Error - TOS
Payment Error - Null
Payment Error - Incorrect
Payment Error - Exceeds Limit

Warning Notices
Warning Notice - Scheduled Maintenance
Warning Notice - Too Many Attempts
Warning Notice - Service Not Available
Warning Notice - Transaction Fail
Warning Notice - Account Number Input Mistake
Information Notices
Info Notice – Does Not Wish To Use Pay.gov
Info Notice - Leaves Pay.gov
Info Notice - Pending Payment

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Design Specifications Document – Debt Management Product – Pay.Gov

3.2. Enter SSN

3.2.1. Modal
3.2.1.1. Exit Confirmation

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3.3. Confirm SSN

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3.4. Enter Payment Amount

3.4.1. Modal
3.4.1.1. Proceed to Pay.gov

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3.5. Confirmation - Credit Card

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3.5.1. Document Viewer Lightbox
3.5.1.1. State1

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3.6. Confirmation - ACH

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3.6.1. Document Viewer Lightbox
3.6.1.1. State1

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3.7. Privacy Act Statement

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3.8. Enter SSN Error - Null

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3.9. Enter SSN Error - Incorrect

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3.10. Confirm SSN Error - Null

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3.11. Confirm SSN Error - Incorrect

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3.12. Confirm SSN Error - No Match

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3.13. Confirm SSN Error - TOS

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3.14. Payment Error - Null

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3.15. Payment Error - Incorrect

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3.16. Payment Error - Exceeds Limit

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3.17. Warning Notice - Scheduled Maintenance

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3.18. Warning Notice - Too Many Attempts

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3.19. Warning Notice - Service Not Available

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3.20. Warning Notice - Transaction Fail

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3.21. Warning Notice - Account Number Input Mistake

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3.22. Info Notice - No Pay.gov

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3.23. Info Notice - Leaves Pay.gov

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3.24. Info Notice - Pending Payment

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