NIST, Information Technology Laboratory (ITL), Parent Password Survey

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0693-0043-NIST-ITL-ParentPasswordSurvey-02-13-2018 revised for upload (3)

NIST, Information Technology Laboratory (ITL), Parent Password Survey

OMB: 0693-0043

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OMB Control No. 0693-0043

Expiration Date: 12-31-2018


Survey on Parents’ Password Practices and Involvement in Their Children’s Password Usage



About Your own password practices


1. Think about all of the computers or other devices (like game consoles) your family uses (not work-related), how many of them require passwords to access?

Personal computer or device

Number of computers or devices

(If none, enter "0")

How many require passwords?

(If none, enter "0")

Desktop computers

_______

_______

Laptop computers

_______

_______

Tablets (such as iPad)

_______

_______

Cell phones

_______

_______

Game consoles (such as XBox, Playstation, Wii)

_______

_______

Smart TVs

_______

_______


Other computers or devices – please specify ____________________________

2. Of your personal accounts (not work-related), how many require passwords to access?

Personal accounts

How many require passwords?

(If none, enter "0")

Emails

_______

Social media (such as Facebook, Twitter, Snapchat, Instagram)

_______

Banking online

_______

Shopping online

_______

Bill payment online

_______

Entertainment online (such as videos, movies, music)

_______

Games online

_______

Accounts related to my children’s activities (such as schools, extracurricular activities)

_______


Other accounts– please specify ____________________________


3. About how many personal passwords (not work-related) do you have? ___________

3-a. When creating your personal passwords, how important are these considerations to you?


Important

Neutral

Not important

Easy to remember

Easy to type/enter

Strong (hard to guess/crack)

Be the same as my other passwords






4. When creating your personal passwords, do you use password generators (that can generate passwords for you) available online or in apps?

Always

Sometimes

Never, although I know about the existence of those password generators

Never, I don’t know the existence of those password generators



5. How do you keep track of your personal passwords? (check all that apply)

Memorize the passwords

Let browser/device save passwords and auto-fill

Use mnemonics (such as meaningful or pronounceable phrase)

Someone else remembers for me (such as a family member or friend)

Write entire password on paper, placed in a non-locked location

Write entire password on paper, placed in a locked location

Write on paper, but disguise in some way (such as only the common word without the special characters)

Save in a file, protected with encryption or password

Save in a file, not protected (without password)

Save in emails

Use password management software (such as LastPass, 1Password, Keychain Access, Password Safe)

Do not track, consistently use “forgot password” feature

Other – please specify _____________________


6. How often do you change your personal passwords?

About every 30 days

Between 31 and 60 days

Between 61 and 90 days

Between 91 and 120 days

Between 121 and 180 days

Only when it is necessary (such as password change required, password forgotten, password expired, password stolen)

Shape1

It depends on the type of accounts – please describe how you update passwords for different types of accounts



7. Let’s say your family doctor just informed you that you can access your family’s medical records on their website. But, you need a password to use it. Please make up a new password that you might use to access your doctor’s website. Note: Please do not use any of your real passwords.

Shape2 Use the strategies you typically would and create a password:

Your children’s password practices


8. How many Kindergarten (K) to 12th grade children are there in your household under your care (that is, you are the legal guardian)? ________


8-a. For each child, indicate his/her grade and sex:

Child 1 Grade: _____ (K to 12th grade)

Sex: Male Female


Child 2 Grade: _____ (K to 12th grade)

Sex: Male Female


Child 3 Grade: _____ (K to 12th grade)

Sex: Male Female


Child 4 Grade: _____ (K to 12th grade)

Sex: Male Female



For each of your children who are between K and 12th grade, please answer the following questions.


Child 1

9. What kinds of online activities does this child engage in? (check all that apply)

  • School related (such as Google ClassRoom, Edline)

  • Online learning (such as PBS.org, Scholastic.com, IXL.com)

  • Extracurricular activity related (such as sports team site, clubs)

  • Emails

  • Online games

  • Social media (such as Facebook, Twitter, Snapchat, Instagram)

  • Entertainment (such as Youtube)

  • Internet search (such as using Google, Yahoo, Bing)

  • Other – please specify _________________________


10. What computers or devices does this child use for his/her online activities? (check all that apply)

  • This child has his/her own computers or devices

  • Uses computers or devices shared among family members

  • Uses computers or devices owned by others (such as friends or relatives)

  • Uses computers or devices at school

  • Uses computers or devices in a public setting (such as public library)

  • Uses computers or devices at the place where this child works

  • Other – please specify ______________________


11. About how many passwords does this child have (including all passwords such as for: computers or devices at home; school computers; online activities)?

________ (give your best estimate)

12. Do you help this child create his/her passwords?

Always

Sometimes

Never, why not? ______________________________


12-a. How do you help your child create his/her passwords? (check all that apply)

  • I create passwords for this child.

  • This child and I work together to create his/her passwords.

  • I only give this child guidance, but he/she creates the passwords.

  • Other – please specify _____________


Shape3

12-a-1. You’ve selected more than one option above. Describe why you help in different ways.



12-b. When you help this child create passwords, how important are these considerations to you?


Important

Neutral

Not important

Easy to remember

Easy to type/enter

Strong (hard to guess/crack)

Be the same as the child’s other passwords


13. Do you help this child keep track of his/her passwords?

Always

Sometimes

Never, why not? ____________________________


If you select “Always” or “Sometimes”,

13-a. How do you help this child keep track of his/her passwords? (check all that apply)

  • I have a list (paper or electronic) of this child’s passwords.

  • I memorize this child’s passwords.

  • I have this child create a list of passwords and he/she is responsible for keeping the list.

  • I give this child guidelines on how he/she should keep track of the passwords.

  • Other – please specify ____________________________






[Questions 9 to 13 will be repeated for each child between K and 12th grade in the household.]

General Thoughts

14. Has helping your children with their passwords changed your own password practices?

Yes

No


14-a. If “Yes,” describe how your password practices have changed.

Shape4


14-b. If “No,” why not?

Shape5


15. If you need more information or guidance on passwords, where would you go? (check all that apply)

  • Family members (such as spouse, relatives)

  • Friends

  • Customer service from my Internet provider

  • Websites where I create the accounts and passwords for

  • Internet search (such as using Google, Yahoo, Bing)

  • Media (such as news, blogs)

  • Paid technical support services

  • Public library

  • My child’s school

  • Government agencies that provide cyber security guidance (such as Homeland Security, FBI)

  • Other – please specify _________________________


15-a. For each source of guidance you selected above, how effective is the source in providing you with guidance on passwords?


Effective

Neutral

Not effective

Family members (such as spouse, relatives)

Friends

Customer service from my Internet provider

Websites where I create the accounts and passwords for

Internet search (such as using Google, Yahoo, Bing)

Media (such as news, blogs)

Paid technical support services

Public library

My child’s school

Government agencies who provide cyber security guidance (such as Homeland Security, FBI)

Other (you specified above)


16. Other than username and password, what will be better ways for your children to sign in?

___________________

17. Is there anything else that you would like to share with us about this topic? _________________

Demographic Information

1. Sex

Male Female


2. What year were you born? ______________


3. What is your highest level of education?

Less than high school Master’s degree

High school or equivalent Doctoral Degree

Associates Degree Professional Degree (such as M.D., J.D.)

Bachelor’s Degree Other, please specify __________________________


4. What is your occupation? ___________________________________


5. On average, how many hours daily do you spend on computers and devices (including desktop, laptop, tablet, and smartphones)?

Less than 1 hour

Between 1 and 3 hours

Between 3 and 5 hours

Between 5 and 7 hours

Between 7 and 9 hours

More than 9 hours


6. Tell us about your experience with different kinds of technology (including desktop or laptop computers, tablets, smartphones, and the Internet).

I have limited experience using technology and I don’t know much about how technology works.

I have some knowledge about how technology works, but often need to ask for help to perform more advanced activities – such as to configure the privacy settings on my cell phone.

I can do most things that I want to do with technology and only need help occasionally.

I can do all things that I want to do with technology without help from others.


7. In general, when do you adopt new technologies?

I try the latest technologies as soon as they come out.

I follow technology trends.

I let others work out the kinks first.

I wait until my old technology dies.

I only adopt new technologies when it’s required.


This collection of information contains Paperwork Reduction Act (PRA) requirements approved by the Office of Management and Budget (OMB). Notwithstanding any other provisions of the law, no person is required to respond to, nor shall any person be subject to a penalty for failure to comply with, a collection of information subject to the requirements of the PRA unless that collection of information displays a currently valid OMB control number. Public reporting burden for this collection is estimated to be 20 minutes, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed and completing and reviewing the collection of information. Send comments regarding this burden estimate or any aspect of this collection of information, including suggestions for reducing this burden, to the National Institute of Standards and Technology, Attn: Mary Theofanos, maryt@nist.gov, (301) 975-5889.


OMB Control No. 0693-0043

Expiration Date: 12-31-2018

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