The Air Carrier Access Act (ACAA, 49
U.S.C. § 41705) prohibits discriminatory treatment of persons with
disabilities in air transportation. The Department of
Transportation amended its rule implementing the ACAA (14 CFR Part
382, Nondiscrimination on the Basis of Disability in Air
Transportation) to require U.S. and foreign air carriers that
operate at least one aircraft having a seating capacity of more
than 60 passengers to make their primary Web sites that market air
transportation to the general public in the U.S. accessible to
individuals with disabilities. Among the features carriers must
implement on their accessible web sites by December 12, 2015, is an
online service request form for passengers to request disability
accommodations required by Part 382 to enable access to air
transportation. These information collections support the DOT
strategic goal of increasing access to transportation services for
all by 1) providing passengers with disabilities an effective and
convenient mechanism to communicate in advance the accommodations
they need to access air transportation, and 2) notifying users
accessing a third-party application or external web site from the
carrier's Web site that the same accessibility features and
policies may not be available. In addition, the latter information
collection is necessary to comply with the Web Content
Accessibility Guidelines (WCAG) standard 2.0, Level AA, mandated by
the November 2013 final rule amending Part 382.
US Code:
49 USC § 41705 Name of Law: The Air Carrier Access Act
US Code: 49 USC § 41705 Name of Law: The Air
Carrier Access Act (ACAA)
There are one-time burdens
associated with these required collections and carriers achieved
compliance with the requirements in prior years. One time burden on
carriers to create, post, and test the service request form on
their Web sites; and one time burden on carriers to create, post
and test the disclaimer notice on their Web sites; recurring burden
on carriers to associate the disclaimer notice with new links to
external Web sites and third party software added to their Web
sites. For the requirement to create, post, and test the service
request form on their Web sites, we estimate a one time burden of
32 hours per respondent and no additional annual burden unless the
carrier voluntarily elects to modify or improve the form.
$0
No
Yes
No
No
No
No
Uncollected
John Wood 202 366-4311
john.wood@dot.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.