Generic Clearance for the Collection of Qualitative Feedback Science and Technology Service Delivery

ICR 201806-1640-001

OMB: 1640-0018

Federal Form Document

Forms and Documents
IC Document Collections
ICR Details
1640-0018 201806-1640-001
Active
DHS/S&T
Generic Clearance for the Collection of Qualitative Feedback Science and Technology Service Delivery
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 09/16/2019
Retrieve Notice of Action (NOA) 04/24/2019
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agencyis using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request. The agency in this submission updated their requested burden hours.
  Inventory as of this Action Requested Previously Approved
09/30/2022 36 Months From Approved
400,000 0 0
200,000 0 0
0 0 0

S&T’s mission is to deliver effective and innovative insight, methods and solutions for the critical needs of the Homeland Security Enterprise. As the research and development (R&D) arm of the Department of Homeland Security (DHS), the Science and Technology Directorate (S&T) focuses on providing the tools, technologies, and knowledge products the nation’s Homeland Security Enterprise needs today and tomorrow. S&T constantly works to bridge industry and end-user communities around the nation. S&T’s R&D focus areas cover DHS’s core mission areas and use our network of industry, national laboratory and other partners seek solutions for capability gaps and define topics for future research. In order to work continuously to ensure that our programs are effective and meet our customers’ needs, S&T seeks to obtain Office of Management and Budget approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback, we mean, information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This collection of information is necessary to enable the S&T programs to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving tools, technologies, services and knowledge products. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with our programs. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with products or service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between S&T and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector.

EO: EO 12862 Name/Subject of EO: Federal agencies to provide service to the public that matches or exceeds the best service available
  
None

Not associated with rulemaking

  83 FR 57492 11/15/2018
84 FR 10112 03/19/2019
No

1
IC Title Form No. Form Name
SAVER Project Topic Survey for First Responders 1 SAVER Project Topic Survey for First Responders

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 400,000 0 0 400,000 0 0
Annual Time Burden (Hours) 200,000 0 0 200,000 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This is new collection.

$800,000
Yes Part B of Supporting Statement
    No
    Yes
No
No
No
Uncollected
Lynette Smith 202 254-5769 lynette.smith@st.dhs.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/24/2019


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