Public
reporting burden for this collection of information is estimated to
be 30 minutes per response to complete this questionnaire. An
agency may not conduct or sponsor, and a person is not required to
respond to, a collection of information unless it displays a
currently valid OMB control number. The control number for this
project is XXXX-XXXX. The control number expires on X/XX/XXXX.
When appropriate, we will be randomizing the order in which answer options appear to minimize bias.
Section headings will not necessarily be shown to respondents; they are included here for ease of review and to show the flow of questions.
Before we ask questions about how you search for and use information, we’d like to learn a little about the context in which you work.
Do you work for an organization or agency that provides support to children and families who are involved with the child welfare system?
No (go to end of survey)
Yes, for a state or county child welfare agency
Yes, for a private agency providing services under contract with a state or county
Yes, for a different type of organization (Please specify)
Are you currently enrolled in an education/degree program?
Yes, I am enrolled in a Bachelor’s in Social Work program
Yes, I am enrolled in a Master’s in Social Work program
Yes, I am enrolled in an education/degree program other than a BSW or MSW program (go to Q4)
No (go to Q4)
Do you currently receive a child welfare stipend from your educational institution?
No
Yes (go to student version of survey)
Please select the option below that best describes your role at your organization or agency.
Frontline worker (e.g., caseworker, direct service worker)
Supervisor/manager
Director/administrator
Other (Please specify)
Which of the following best describes your primary work responsibilities?
Administration
Workforce Development/Training
Continuous Quality Improvement/Evaluation
Information Technology/SACWIS/Data Systems
Indian Child Welfare Act
Primary or Secondary Prevention
Child Protective Services
In-Home Services
Foster Care
Adoption
Youth in Transition/Chafee/Independent Living Programs
Other (Please specify)
In which state or territory do you primarily work? (Drop-down selection that includes all states, Washington D.C., Puerto Rico, Guam, American Samoa, Northern Mariana Islands)
Would you consider the community that you serve to be primarily urban, surburban, or rural?
Urban
Suburban
Rural
Don’t know or Not applicable
During your typical workday, how much of your time do you spend away from your desk (e.g., attending meetings, interacting with children and families, driving to meetings)?
All or almost all of the time (I am almost never working at my desk)
More than half the time
About half the time
Less than half the time
None or almost none of the time (I am almost always working at my desk)
During your typical workday, how much of the time do you have reliable access to the Internet?
Always or almost always
Most of the time
Sometimes
Rarely or never
I don’t know
For the following set of questions, please answer based on your daily life—both personal and professional. Knowing how you access and use information generally will help us interpret later questions that focus on your use of information specifically for work purposes.
How often do you do each of the following?
Once a day or more |
Several times a week |
Several times a month |
Once a month or less |
Never |
|
Read about news or current events |
|||||
Watch online video |
|||||
Listen to podcasts or audiobooks |
|||||
Search for content on the internet |
|||||
Download or view informational products, publications, or resources |
|||||
Play online games or apps |
|||||
Read ratings and reviews of commercial products or services |
|||||
View or take an online course, module or lesson |
Do you have a smartphone and/or tablet (e.g., Android, iPhone, iPad)?
Yes
No (skip to Q14)
For which of these same activities do you typically use your smartphone and/or tablet? (Select all that apply.)
Read about news or current events
Watch online videos
Listen to podcasts or audiobooks
Search for information or resources on the internet
Download or view informational products, publications, or resources
Play online games
Read ratings and reviews of commercial products or services
View or take an online course, module or lesson
Once an hour or more
Several times a day
Once a day
Several times a week
Several times a month
Once a month or less
Never
Below are several ways that people stay up to date with news and current events. You may use one, some, or all of these sources. Which of the following is your most important source of information about news and current events?
TV
Online videos or clips (e.g., YouTube)
Radio
Podcasts
News websites
Social media
Print newspapers or magazines
We would like to know how often you use social media, whether for personal or professional reasons. How often do you view or share information on:
Once a day or more |
Several times a week |
Several times a month |
Once a month or less |
Never |
|
Any social media platform |
|||||
Snapchat |
|||||
Other (please specify) |
Now we would like to ask you some questions about how you typically access and consume information related to child welfare. “Information about child welfare” could include any tools or sources of information (e.g., technical assistance resources, journal articles, laws and regulations, mobile apps, podcasts) that you might access and use as a part of your job.
Do you agree or disagree that you have enough access to information about child welfare to do your work effectively?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
If Q16 is “disagree” or “strongly disagree”: Please explain your answer to the previous question. What types of information would you like more access to?
If Q16 is “disagree” or “strongly disagree”: What prevents you from having enough access to information about child welfare?
When answering the following set of questions, please think about situations in which you search for information about child welfare that you need for your work.
How often do you search for each of the following?
Once a day or more |
Several times a week |
Several times a month |
Once a month or less |
Never |
|
News about child welfare-related topics |
|||||
Information about best practices in child welfare |
|||||
Information about child welfare laws and policies |
|||||
Research on child welfare (e.g., journal articles, studies from research organizations) |
|||||
Information or resources to share with my clients |
[For respondents who answered at least ”once a month or less” to at least one of the rows in the previous question] When you need to search for information about child welfare, what do you do most often?
Type in key words on website search engine (e.g., Google, Yahoo)
Visit a specific website (Please name): ______
Go to the intranet or website for the organization or agency for which I work
Ask a social media group or online forum
Ask a colleague or other professional contact
Other (Please specify)
When answering the following set of questions, please think about situations in which you receive information about child welfare that you have not specifically searched for yourself. This could include information that you receive from people you work with, through listservs or distribution lists, or on social media.
How often do you receive information about child welfare (electronically or in hard copy) that you have not specifically searched for?
Once a day or more
Several times a week
Several times a month
Once a month or less
Never
What are the most important ways that you receive information about child welfare that you have not specifically searched for? Please choose up to three responses.
Through a social media account (e.g., Facebook, LinkedIn)
Through an email from a colleagueor other professional contact
In person or by telephone from a colleagueor other professional contact
Through an email listserv, electronic newsletter, or subscription list
Through a scholarly or academic journal
Through a training, conference, or workshop (online or in person)
Through an online community of practice
Other (Please specify)
If you were going to receive information about a new promising child welfare practice, in what format would you prefer to receive it?
Pamphlet
Briefing Document/Executive Summary
Report
News article
Peer-reviewed journal article
Video
PowerPoint
Podcast
Other (Please specify)
Do you subscribe to any email listservs, electronic newsletters, or other types of subscription lists through which you receive child welfare information and resources on a regular basis?
Yes
No [If No, skip to end of section]
Think about the listserv or subscription list that you find most valuable to your work. What is it about this listserv or subscription list that makes it most valuable to you? (Open ended responses)
When answering the following set of questions, please think about situations in which you share Information about child welfare with colleagues or other professional contacts. This could include information you share with a specific person, or information you share more broadly. Again, “information about child welfare” could include any tools or sources of information (e.g., technical assistance resources, journal articles, laws and regulations, mobile apps, podcasts) in the child welfare space that you might access and use as a part of your job.
How often do you share information about child welfare with colleagues or other professional contacts?
Once a day or more
Several times a week
Several times a month
Once a month or less
Never
When you share information about child welfare, how do you most often do so? Please choose up to three responses.
Through social media
Face-to-face conversation
By telephone
Through an electronic listserv, newsletter, or subscription list
At a meeting at your organization or agency
Through an online community of practice
Through a training, conference, or workshop (online or in person)
Other (Please specify)
Next we would like to ask you a few questions about structured professional development activities that you have participated in, such as trainings, conferences, or workshops.
In the past year, how many times have you attended virtual or in-person trainings, conference presentations, or workshops that were provided by someone other than your employer?
[If NOT “None” for Q28] Please think about the most recent training, conference presentation, or workshop that you attended that was provided by someone other than your employer. How did you find out about this training, conference, or workshop?
Through social media (e.g., Facebook, LinkedIn)
Through an email from a colleague or other professional contact
In person or by telephone from a colleague or other professional contact
Through an email listserv, electronic newsletter, or subscription list
Through a scholarly or academic journal
Through an online community of practice
I don’t remember
[If NOT “None” for Q28] What is the most important reason that you chose to attend this training, conference, or workshop?
Topic/content covered was important for my professional knowledge or job role
To earn continuing education credits or meet continuing education requirements
Recommended by colleague or other professional contact
Easily accessible (close physical location, online or phone participation)
The reputation of the person or organization running the event
Other (please specify): _________________
In general, which type of training do you prefer to participate in?
Participants attend in-person
Participants participate live online or by telephone at a set time (e.g., webinar, virtual conference)
Participants access the training materials online, and complete activities at their own pace (e.g., online course)
If respondent does not have a smartphone or tablet (see Q11) skip to Q36.
If respondent has a smartphone or tablet: Over the past three months, how often have you used your smartphone and/or tablet to search for, access, or share information about child welfare?
Once a day or more
Several times a week
Several times a month
Once a month or less
Never
[If Q32 is NOT “Never”] For what professional purpose(s) have you used your smartphone and/or tablet in the past three months? (Check all that apply)
To document contact notes
To communicate case related information with co-workers/colleagues
To research information to share with clients
To communicate with clients
To access professional development opportunities
To learn about promising practices in the child welfare field
To look up policies or procedures
To access or complete forms
To check my email and access calendar
Which of the following are reasons that you do not use your smartphone and/or tablet more often to search for, access, or share information about child welfare?
Not a reason |
A minor reason |
A major reason |
|
Workplace rules about using mobile devices |
|||
A lack of mobile applications that are relevant to my work |
|||
Limited access to Wi-Fi at my workplace |
|||
My own technology skills |
Are there any other reasons that you do not use your smartphone and/or tablet more often to search for, access, or share information about child welfare? If so, please describe them. (Open-ended)
If respondent does not use any type of social media (see Q15) skip to Q38.
How often do you search for, access, or share information about child welfare through social media?
Once a day or more
Several times a week
Several times a month
Once a month or less
Never
If answer to previous question is not “Never”: Which of the following social media platforms do you use to search for, access, or share information about child welfare? (Check all that apply)
Snapchat
Other (please specify)
CWIG Specific Questions
Have you ever used Child Welfare Information Gateway (CWIG) (e.g., ordered a publication, contacted an information specialist, used an electronic listserv or subscription service, spoke to CWIG staff or obtained CWIG publication at a conference, etc.)?
Yes
No
I’m not sure
[If answer to Q38 is NOT ‘No’]: Which of the following subscription services do you receive (Check all that apply)?
I am not registered for any subscription services.
Child Welfare Information Gateway E-lert!
Children’s Bureau Express (CBX)
Child Welfare In the News
Adoption Triad
Information Gateway Quick Links
My Child Welfare Librarian
I get e-mails from Child Welfare Information Gateway but I’m not sure if they are a subscription service.
I’m not sure.
Other (please describe):_______________________________
NAM Specific Questions
In your work, do you have a need for information related to adoption?
Yes
No
I’m not sure
Are you aware of the National Adoption Month website, sponsored by the Children’s Bureau (https://www.childwelfare.gov/topics/adoption/nam/)?
Yes
No
I’m not sure
(If response is ‘Yes’ or ‘I’m not sure’, go to next question, if response is ‘No’, skip to Demographic section)
Have you ever used the information and resources from the National Adoption Month website?
Yes
No
I’m not sure
(For respondents who answer “Yes” to “Have you ever used information and resources from the National Adoption Month website”) How have you used information and resources from the National Adoption Month website? (Check all that apply)
Provide support to children and youth awaiting adoption
Help identify and recruit prospective adoptive families
Improve training and support for adoptive parents
Increase my knowledge or inform my attitudes about adoption
Support public awareness or advocacy efforts for National Adoption Month so we can support the work of adoption professionals
Train professionals
Other (please describe):____________
(For respondents who answer “No” to “Have you ever used information and resources from the National Adoption Month website”) Why haven’t you used the information and resources from the National Adoption Month website?
National Adoption Month information and resources aren’t useful for me
Get my adoption related resources elsewhere
Not interested in adoption related resources
Other reason (please describe):________________
What is your age?
20 or under
21 to 30
31 to 40
41 to 50
51 to 60
61 or above
Prefer not to answer
Which of the following best describes how you self-identify?
Male
Female
Neither male nor female
Prefer not to answer
Are you of Hispanic, Latino, or Spanish origin?
Yes
No
Prefer not to answer
What is your race? Select all that apply.
American Indian or Alaska Native
Asian
Black or African American
Pacific Islander
White
Other (Please specify)
Prefer not to answer
What is the highest grade or year of school you completed?
Some high school or less
High school graduate
Some college
College graduate
Some graduate school (Post-college)
Master’s degree
Law degree (J.D.)
Doctoral degree
Prefer not to answer
How many years have you worked in your current field? (Drop-down)
Less than one year
1 to 5 years of service
6 to 10 years of service
11 to 15 years of service
16 + years of service
How likely is it that in five years you will still be working for an organization or agency that works with children and families who are involved with the child welfare system?
Very likely
Somewhat likely
Not likely
Thank you for your participation in this survey. We are planning to also conduct telephone focus groups on these same topics later this year. Would you be interested in participating in one of these discussions?
Yes
No (end survey)
[If previous question = Yes]: Please provide your contact information below so we can reach out to you when focus groups are being scheduled. Your information will not be used for any other purpose, other than contacting you about these focus groups.
If you would like to participate in a focus group but would prefer not to provide your information below, please contact [contact information for Market Research Study Team.]
Name: _______________________
Organization/Affiliation: _________________________
Email: _________________________
Phone number: _________________________
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Colleen Caron |
File Modified | 0000-00-00 |
File Created | 2021-01-20 |