Generic Clearance for the Collection of Qualitative Feedback on the Export Import Bank of the United States (Ex-Im Bank) Service Delivery

ICR 201805-3048-001

OMB: 3048-0036

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement B
2018-05-23
Supporting Statement A
2018-05-23
IC Document Collections
ICR Details
3048-0036 201805-3048-001
Active 201407-3048-002
EXIMBANK EIB 11-01
Generic Clearance for the Collection of Qualitative Feedback on the Export Import Bank of the United States (Ex-Im Bank) Service Delivery
Reinstatement with change of a previously approved collection   No
Regular
Approved without change 08/26/2018
Retrieve Notice of Action (NOA) 05/24/2018
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
  Inventory as of this Action Requested Previously Approved
08/31/2021 36 Months From Approved
3,060 0 0
623 0 0
0 0 0

This collection of information is necessary to enable the Bank to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Bank's programs. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.

US Code: 12 USC 635 Name of Law: Export Import Bank Act of 1945 et seq
  
None

Not associated with rulemaking

  83 FR 3137 01/23/2018
83 FR 19283 05/02/2018
Yes

1
IC Title Form No. Form Name
Local Cost under Short Term Insurance Policies and Working Capital Guarantees

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 3,060 0 0 -1,610 0 4,670
Annual Time Burden (Hours) 623 0 0 0 0 623
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$233,880
No
    No
    No
No
No
No
Uncollected
Bassam Doughman 202 565-3168 bassam.doughman@exim.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/24/2018


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