Form 010 2020 010 OJJDP Email Newsletter
E-Government Website Customer Satisfaction Surveys
2020 010 OJJDP Email Newsletter.xlsx
2020 010 OJJDP Email Newsletter
OMB: 1090-0008
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0008 can be found here:
Document [xlsx]
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Model Questions
Custom Questions
Overview
Welcome and Thank You TextModel Questions
Custom Questions
Sheet 1: Welcome and Thank You Text
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The text you see here will appear at the top and bottom of your survey, examples below. | |||
| Default text is included and you may modify this text as needed. | ||||
| Welcome and Thank You Text | ||||
| Welcome Text | ||||
| Thank you for subscribing to OJJDP's news service. OJJDP offers two listserv subscriptions: JUVJUST announcements and the OJJDP News @ a Glance newsletter. Please take a few minutes to share your opinions about the email you received. Your opinions are essential in helping us provide the best experience and information possible. |
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| Thank You Text | ||||
| Thank you for taking our survey and helping us serve you better. Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website. |
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| Example Desktop | ||||
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Sheet 2: Model Questions
| Model Name | OJJDP Email Newsletter | |||||||
| Model ID | 0F0Vd8MsgV9k5g4YQBspNw4C | Underlined & Italicized: Re-order | 
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| Partitioned | No | Pink: Addition | ||||||
| Date | Blue: Reword | |||||||
| Model Version | Custom | |||||||
| Label | Element Questions | Label | Satisfaction Questions | Label | Future Behaviors | |||
| Look and Feel (1=Poor, 10=Excellent, Don't Know) | Satisfaction | Share Information (1=Very Unlikely, 10=Very Likely) | ||||||
| 1 | Look and Feel - Appeal | Please rate the visual appeal of this email. | 7 | Satisfaction - Overall | What is your overall satisfaction with this email? (1=Very Dissatisfied, 10=Very Satisfied) |
10 | Share Information | How likely are you to share this email with someone else? |
| 2 | Look and Feel - Spacing | Please rate the spacing between items in this email. | 8 | Satisfaction - Expectations | How well does this email meet your expectations? (1=Falls Short, 10=Exceeds) |
Primary Online Resource (1=Very Unlikely, 10=Very Likely) | ||
| 3 | Look and Feel - Legibility | Please rate the legibility of this email. | 9 | Satisfaction - Ideal | How does this email compare to an ideal email? (1=Not Very Close, 10=Very Close) |
11 | Primary Online Resource | How likely are you to use ojjdp.ojp.gov as your primary online resource for information about preventing juvenile delinquency, improving the juvenile justice system, and protecting children? |
| Email Content (1=Poor, 10=Excellent, Don't Know) | ||||||||
| 4 | Email Content - Relevance | Please rate the relevance to your interests of the content in this email. | 12 | Return | Return (1=Very Unlikely, 10=Very Likely) | |||
| 5 | Email Content - Depth | Please rate the depth of information shared in the articles that you read in this email. | How likely are you to return to ojjdp.opv.gov? | |||||
| 6 | Email Content - Understandable | Please rate how understandable the content is in this email. | ||||||
Sheet 3: Custom Questions
| Model Name | OJJDP Email Newsletter |
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| Model ID | 0F0Vd8MsgV9k5g4YQBspNw4C | Underlined & Italicized: Re-order | |||||||
| Partitioned | No | Pink: Addition | |||||||
| Date | Blue: Reword | ||||||||
| QID | Skip From | Question Text | Answer Choices | Skip To | Required Y/N |
Type | Special Instructions | CQ Label | NOTES |
| SBD8949Q001 | OJJDP offers two email subscriptions: JUVJUST and News @ a Glance. Thinking of the email you just received, please rate: The clarity of the information provided. |
1=Not At All Clear | C | Y | Radio button, scale, has don't know | Skip Logic Group* | Rate Info Clarity | ||
| 2 | C | ||||||||
| 3 | C | ||||||||
| 4 | C | ||||||||
| 5 | C | ||||||||
| 6 | |||||||||
| 7 | |||||||||
| 8 | |||||||||
| 9 | |||||||||
| Very Clear=10 | |||||||||
| Don't Know | |||||||||
| SBD8949Q002 | C | How can we make the information clearer? | N | Text area, no char limit | Skip Logic Group* | Improve Clarity OE | |||
| SBD8949Q003 | The helpfulness of the information provided. | 1=Not At All Helpful | C | Y | Radio button, scale, has don't know | Skip Logic Group* | Rate Info Helpful | ||
| 2 | C | ||||||||
| 3 | C | ||||||||
| 4 | C | ||||||||
| 5 | C | ||||||||
| 6 | |||||||||
| 7 | |||||||||
| 8 | |||||||||
| 9 | D | ||||||||
| Very Helpful=10 | D | ||||||||
| Don't Know | |||||||||
| SBD8949Q004 | C | What information would you find to be more helpful? | N | Text area, no char limit | Skip Logic Group* | Improve Helpfulness OE | |||
| SBD8949Q005 | D | What did you find most helpful about the information? | N | Text area, no char limit | Skip Logic Group* | Most Helpful OE | |||
| SBD8949Q006 | Did you access the resource(s) provided in the email? | Yes | Y | Radio button, one-up vertical | Access Resources | ||||
| No | |||||||||
| Not sure | |||||||||
| SBD8949Q007 | Do you think this email message was presented in a format that was easy to read? | Yes | Y | Radio button, one-up vertical | Skip Logic Group* | Easy to Read | |||
| No | A | ||||||||
| Not sure | |||||||||
| SBD8949Q008 | A | What would have made it easier for you to use? | N | Text area, no char limit | Skip Logic Group* | Easy to Read OE | |||
| SBD8949Q009 | Please rate the length of the message you received. | Too long | Y | Radio button, one-up vertical | Rate Email Length | ||||
| Just about right | |||||||||
| Too short | |||||||||
| Don't Know | |||||||||
| SBD8949Q010 | Have you ever shared content you've received in an OJJDP email message with someone else? (Including this one.) | Yes | A | Y | Radio button, one-up vertical | Skip Logic Group* | Content Shared | ||
| No | |||||||||
| SBD8949Q011 | A | What have you shared? | N | Text area, no char limit | Skip Logic Group* | Content Shared Specifics OE | |||
| SBD8949Q012 | What type of content do you prefer to see from OJJDP? (Please select all that apply.) | News about the work of OJJDP | Y | Checkbox, one-up vertical | Skip Logic Group* | Content Preference | |||
| Messages from the OJJDP Administrator | |||||||||
| Latest resources (e.g., publications, videos, web pages) | |||||||||
| Funding opportunities | |||||||||
| Funding awards | |||||||||
| Current events (e.g., conferences, monthly observances) | |||||||||
| Information about what OJJDP resources would meet my topical interests | |||||||||
| Details about training/events/webinars | |||||||||
| Reading stories of OJJDP-funded work from the field | |||||||||
| Spanish language resources | |||||||||
| Other (please specify) | A | ||||||||
| SBD8949Q013 | A | What other content would you prefer to see from OJJDP? | N | Text area, no char limit | Skip Logic Group* | Content Preference OE | |||
| SBD8949Q014 | What type of content do you engage with the most? (Please select all that apply.) | News about the work of OJJDP | Y | Checkbox, one-up vertical | Skip Logic Group* | Content Engage With | |||
| Messages from the OJJDP Administrator | |||||||||
| Latest resources (e.g., publications, videos, web pages) | |||||||||
| Funding opportunities | |||||||||
| Funding awards | |||||||||
| Current events (e.g., conferences, monthly observances) | |||||||||
| Information about what OJJDP resources would meet my topical interests | |||||||||
| Details about training/events/webinars | |||||||||
| Reading stories of OJJDP-funded work from the field | |||||||||
| Spanish language resources | |||||||||
| Other (please specify) | A | ||||||||
| SBD8949Q015 | A | What other content do you engage with the most? | N | Text area, no char limit | Skip Logic Group* | Content Engage With OE | |||
| SBD8949Q016 | Are you interested in following OJJDP on social media? | Yes, I'm interested | A | Y | Radio button, one-up vertical | Skip Logic Group* | Social Media | ||
| I'm already signed up | B | ||||||||
| No, I'm not interested | |||||||||
| SBD8949Q017 | A | You can find OJJDP on Twitter, Facebook, and YouTube. Are there other social media platforms you would prefer? | N | Text area, no char limit | Skip Logic Group* | Social Media Prefer | |||
| SBD8949Q018 | B | Which of these social media channels do you use to follow OJJDP? (Please select all that apply.) | Y | Checkbox, one-up vertical | Skip Logic Group* | Social Media Follow | |||
| YouTube | |||||||||
| Not sure | |||||||||
| SBD8949Q019 | How frequently would you prefer to receive email messages from OJJDP? | Daily | A | Y | Drop down, select one | Skip Logic Group* | Newsletter Frequency | ||
| Weekly | |||||||||
| Monthly | |||||||||
| Every other Month | |||||||||
| As updates are released | A | ||||||||
| SBD8949Q020 | A | What content would you like to receive on a daily basis or as updates are released? | N | Text area, no char limit | Skip Logic Group* | Additional Content Frequency | |||
| SBD8949Q021 | How often do you open email messages from OJJDP? | I open almost every message | Y | Radio button, one-up vertical | Skip Logic Group* | Open Frequency | |||
| I usually only open messages with subject lines that are of interest | |||||||||
| I rarely open messages | A | ||||||||
| SBD8949Q022 | A | Please specify what would encourage you to open the email (e.g., is funding-related or webinars, etc.) more frequently. | N | Text area, no char limit | Skip Logic Group* | Open More Frequently OE | |||
| SBD8949Q023 | In general, which of these topics best match your main topic(s) of interest? (Please select all that apply.) | Child Protection (e.g., child abuse, etc.) | Y | Checkbox, one-up vertical | Skip Logic Group* | Topics of Interest | |||
| Juvenile Corrections and Detention | |||||||||
| Courts | |||||||||
| Delinquency Prevention | |||||||||
| Risk and Protective Factors | |||||||||
| Gender/gender specific programs | |||||||||
| Health including mental health or substance abuse | |||||||||
| Human Trafficking | |||||||||
| Law Enforcement | |||||||||
| Offenses/Offenders | Randomize | ||||||||
| School Safety | |||||||||
| Statistics | |||||||||
| Missing children | |||||||||
| Victims | |||||||||
| Internet Safety | |||||||||
| Gangs | |||||||||
| Ethnic or race-specific programs and information | |||||||||
| Bullying | |||||||||
| Mentoring | |||||||||
| Restorative Justice | |||||||||
| Public Safety or Crime Prevention | |||||||||
| Tribal Youth | |||||||||
| Other (please specify) | A | Anchor Answer Choice | |||||||
| SBD8949Q024 | A | Please specify your additional topic(s) of interest. | N | Text area, no char limit | Skip Logic Group* | Topics of Interest OE | |||
| SBD8949Q025 | Where did you learn about this OJJDP email listserv? | Recommendation from someone I know | Y | Radio button, one-up vertical | Skip Logic Group* | Acquisition Source | |||
| OJJDP social network post, tweet, video, etc. | |||||||||
| Non - OJJDP social network post, tweet, video, etc. | |||||||||
| During a presentation from OJJDP staff | |||||||||
| At a conference or event exhibition booth | |||||||||
| From an OJJDP publication or mailing | |||||||||
| I don't recall | |||||||||
| Other (please specify) | A | ||||||||
| SBD8949Q026 | A | Please specify how you discovered OJJDP email listservs. | N | Text field, <100 char | Skip Logic Group* | Acquisition Source OE | |||
| SBD8949Q027 | Do you subscribe to other emails to stay up to date with juvenile justice information? | Yes | A | Y | Radio button, one-up vertical | Skip Logic Group* | Other Emails | ||
| No | |||||||||
| SBD8949Q028 | A | What other email(s) are you subscribed to? | N | Text area, no char limit | Skip Logic Group* | Other Emails OE | |||
| SBD8949Q029 | What device do you prefer to read OJJDP emails on? | Desktop/laptop | Y | Radio button, one-up vertical | Device Preference | ||||
| Smartphone | |||||||||
| Tablet | |||||||||
| I have no preference | |||||||||
| SBD8949Q030 | Which category describes your professional field? | Law Enforcement | Y | Radio button, one-up vertical | Skip Logic Group* | Role | |||
| Corrections or Detention | |||||||||
| Courts/judicial system | |||||||||
| Child Protection | |||||||||
| Delinquency Prevention | |||||||||
| Trainer | |||||||||
| Researcher | |||||||||
| Education | |||||||||
| Student | |||||||||
| Congressional | |||||||||
| Federal Government or Agency | |||||||||
| Community or faith-based organization associate | |||||||||
| Youth Service (e.g., mentoring organization) | |||||||||
| Media | |||||||||
| General public | |||||||||
| Other (please specify) | A | ||||||||
| SBD8949Q031 | A | How else you would describe yourself? | N | Text area, no char limit | Skip Logic Group* | Role OE | |||
| SBD8949Q032 | What is your gender? | Male | Y | Drop down, select one | Gender | ||||
| Female | |||||||||
| Prefer not to respond | |||||||||
| SBD8949Q033 | Which category includes your age? | Under 13 | Y | Drop down, select one | Age | ||||
| 13 - 17 | |||||||||
| 18 - 24 | |||||||||
| 25 - 34 | |||||||||
| 35 - 44 | |||||||||
| 45 - 54 | |||||||||
| 55 - 64 | |||||||||
| 65 or older | |||||||||
| Prefer not to respond | |||||||||
| SBD8949Q034 | What else would you like to share with us to help improve this email? | N | Text area, no char limit | Improve |
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |
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