| Survey: |
OLMS |
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| IA#: |
30674 Amend 3 |
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| Date: |
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| SURVEY TYPE: |
Relationship (tab 4) |
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| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Content - Accuracy |
| 2 |
Standard |
Content - Quality |
| 3 |
Standard |
Content - Freshness |
| 4 |
Standard |
Navigation - Organized |
| 5 |
Standard |
Navigation - Options |
| 6 |
Standard |
Navigation - Layout |
| 7 |
Standard |
Navigation - Clicks |
| 8 |
Standard |
Look and Feel - Appeal |
| 9 |
Standard |
Look and Feel - Balance |
| 10 |
Standard |
Look and Feel - Readaility |
| 11 |
Standard |
Site Performance - Loading |
| 12 |
Standard |
Site Performance - Consistency |
| 13 |
Standard |
Site Performance - Errors |
| 14 |
Standard |
Satisfaction - Overall |
| 15 |
Standard |
Satisfaction - Expectations |
| 16 |
Standard |
Satisfaction - Ideal |
| 17 |
Standard |
Recommend |
| 18 |
Standard |
Return |
| 19 |
Custom |
Visit Frequency |
| 20 |
Custom |
Role |
| 21 |
Custom |
Other role |
| 22 |
Custom |
Reason |
| 23 |
Custom |
Other reason |
| 24 |
Custom |
Accomplish goal |
| 25 |
Custom |
Unable |
| 26 |
Custom |
Method |
| 27 |
Custom |
Other Method |
| 28 |
Custom |
Comments |