OMB Mapping Form-20265A5

FinCEN BSA E-Filing 2019 OMB Mapping Document-20265A5.xlsx

American Customer Satisfaction Index "Customer Satisfaction Surveys"

OMB Mapping Form-20265A5

OMB: 1090-0007

Document [xlsx]
Download: xlsx | pdf
Survey: FinCEN E-Filing 2019
IA#: 20265 A5
Date: 3/6/2019



SURVEY TYPE: Relationship (Tab 4)



Survey Q# Type# Type Topic
INTRO1 Custom Respondent Background
INTRO2 Custom Respondent Background
Demo1 Custom Respondent Background
Demo2 Custom Respondent Background
Demo3 Custom Respondent Background
Demo4 Custom Respondent Background
Demo5 Custom Respondent Background
OC1 5 Product/Information/Service Provided
OC2 Custom Product/Information/Service Provided
U1 5 Product/Information/Service Provided
U2 5 Product/Information/Service Provided
U3 5 Product/Information/Service Provided
U4 4 Communications
U5 4 Communications
U6 5 Product/Information/Service Provided
U7 5 Product/Information/Service Provided
U8 5 Product/Information/Service Provided
U9 5 Product/Information/Service Provided
U10 Custom Suggested Improvements
HELP1 2 Customer Service
HELP2 2 Customer Service
HELP3 2 Customer Service
HELP4 2 Customer Service
HELP5 Custom Suggested Improvements
FRC1 Custom Product/Information/Service Provided
FRC2 5 Product/Information/Service Provided
FRC3 5 Product/Information/Service Provided
FRC4 5 Product/Information/Service Provided
ACSI1 7 Satisfaction (ACSI Index)
ACSI2 7 Satisfaction (ACSI Index)
ACSI3 7 Satisfaction (ACSI Index)


















































































































BHL5 15 Customer Service and Support
BW1 9 Online Resource/Website
BW2 9 Online Resource/Website
BW3 9 Online Resource/Website
BW4 9 Online Resource/Website
PHC1 10 Documents
PHC2 10 Documents
PHC3 10 Documents
SV1 2 Grant Monitoring
SV2 3 Grant Monitoring
SV3 4 Grant Monitoring
SV4 5 Grant Monitoring
SV5 6 Grant Monitoring
SV6 7 Grant Monitoring
SV7 8 Grant Monitoring
SV8 9 Grant Monitoring
SV9 10 Grant Monitoring
SV10 2 Grant Monitoring
TA1 5 Training and Technical Assistance
TA2 5 Training and Technical Assistance
TA3 5 Training and Technical Assistance
A1 16 Satisfaction (ACSI Index)
A2 16 Satisfaction (ACSI Index)
A3 16 Satisfaction (ACSI Index)
OM1 17 Future Behaviors
OM2 17 Future Behaviors
OM3 17 Future Behaviors
File Typeapplication/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File Modified0000-00-00
File Created0000-00-00

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