| Survey: | NRRS Continuous--Field | |||
| IA#: | 30531 A6 | |||
| Date: | 9/27/2018 | |||
| SURVEY TYPE: | Call_Contact Center (Tab 3) | |||
| Survey Q# | Type# | Type Topic | ||
| Q1 | Custom | Demographic/Respondent Background | ||
| 2.1 | 1 | Call/Contact Handling | ||
| 2.2 | 3 | Customer Service/Representative | ||
| 2.3 | 1 | Call/Contact Handling | ||
| 2.4 | 1 | Call/Contact Handling | ||
| 2.5 | 3 | Customer Service/Representative | ||
| ACSI1 | 5 | Satisfaction (ACSI Index) | ||
| ACSI2 | 5 | Satisfaction (ACSI Index) | ||
| ACSI3 | 5 | Satisfaction (ACSI Index) | ||
| OE1 | Custom | Suggested Improvements | ||
| CLOSE1 | Custom | Demographic | ||
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |