OMB Mapping Cover Template_ARC Website_2020 to OMB
OMB Mapping Cover Template_ARC Website_2020 to OMB.xlsx
American Customer Satisfaction Index "Customer Satisfaction Surveys"
OMB Mapping Cover Template_ARC Website_2020 to OMB
OMB: 1090-0007
⚠️ Notice: This form may be outdated. More recent filings and information on OMB 1090-0007 can be found here:
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| Survey: |
ARC Website 2020 |
| IA#: |
22013 |
|
| Date: |
9/1/2020 |
|
|
|
|
| SURVEY TYPE: |
ARC Website User Satisfaction |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| Q1 |
Custom |
Respondent Background |
| Q2 |
Custom |
Respondent Background |
| Q3 |
Custom |
Respondent Background |
| Q4 |
Custom |
Respondent Background |
| Q5 |
Custom |
Respondent Background |
| Q6 |
Custom |
Respondent Background |
| Q7 |
Custom |
Respondent Background |
| Q8 |
Custom |
Respondent Background |
| Q9 |
Custom |
Respondent Background |
| Q10 |
Custom |
Respondent Background |
| Q11 |
Custom |
Respondent Background |
| Q12 |
Custom |
Respondent Background |
| Q13 |
Custom |
Respondent Background |
| Q14 |
Custom |
Respondent Background |
| Q15 |
Custom |
Respondent Background |
| Q16 |
Custom |
Respondent Background |
| Q17 |
Custom |
Respondent Background |
| LF1 |
1 |
Look and Feel |
| LF2 |
1 |
Look and Feel |
| LF3 |
1 |
Look and Feel |
| LF4 |
1 |
Look and Feel |
| NAV1 |
2 |
Navigation |
| NAV2 |
2 |
Navigation |
| NAV3 |
2 |
Navigation |
| NAV4 |
2 |
Navigation |
| NAV5 |
2 |
Navigation |
| NAV6 |
2 |
Navigation |
| NAV7 |
2 |
Navigation |
| SRCH1 |
3 |
Search |
| SRCH2 |
3 |
Search |
| SRCH3 |
3 |
Search |
| SRCH4 |
3 |
Search |
| CON1 |
5 |
Content |
| CON2 |
5 |
Content |
| CON3 |
5 |
Content |
| CON4 |
5 |
Content |
| CON5 |
5 |
Content |
| CON6 |
5 |
Content |
| PERF1 |
6 |
Site Performance |
| PERF2 |
6 |
Site Performance |
| PERF3 |
6 |
Site Performance |
| PERF4 |
6 |
Site Performance |
| PERF5 |
6 |
Site Performance |
| CSI1 |
16 |
Satisfaction (ACSI Index) |
| CSI2 |
16 |
Satisfaction (ACSI Index) |
| CSI3 |
16 |
Satisfaction (ACSI Index) |
| OM1 |
10 |
Future Behaviors |
| OM2 |
10 |
Future Behaviors |
| OM3 |
10 |
Future Behaviors |
| OM4 |
10 |
Future Behaviors |
| OM5 |
10 |
Future Behaviors |
| EFF |
10 |
Future Behaviors |
| Q18 |
Custom |
Suggested Improvements |
| File Type | application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |
| File Modified | 0000-00-00 |
| File Created | 0000-00-00 |