| Survey: |
CFPB Customer Satisfaction Survey |
| IA#: |
20910 A1 |
|
| Date: |
11/4/2020 |
|
|
|
|
| SURVEY TYPE: |
Relationship |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| S1 |
Custom |
Respondent Background/Experience |
| S2 |
Custom |
Respondent Background/Experience |
| U1 |
Custom |
Respondent Background/Experience |
| U2 |
Custom |
Respondent Background/Experience |
| U3 |
Custom |
Respondent Background/Experience |
| U4 |
Custom |
Respondent Background/Experience |
| U5 |
Custom |
Respondent Background/Experience |
| U6 |
Custom |
Respondent Background/Experience |
| O1 |
Custom |
Product/Information/Service Provided |
| O2 |
5 |
Product/Information/Service Provided |
| O3 |
5 |
Product/Information/Service Provided |
| O4 |
5 |
Product/Information/Service Provided |
| C1 |
5 |
Product/Information/Service Provided |
| C2 |
Custom |
Product/Information/Service Provided |
| FOR1 |
Custom |
Product/Information/Service Provided |
| FOR2 |
Custom |
Product/Information/Service Provided |
| FOR3 |
Custom |
Product/Information/Service Provided |
| FOR4 |
5 |
Product/Information/Service Provided |
| FOR5 |
Custom |
Product/Information/Service Provided |
| FOR6 |
5 |
Product/Information/Service Provided |
| FOR7 |
5 |
Product/Information/Service Provided |
| FOR8 |
5 |
Product/Information/Service Provided |
| FOR9 |
5 |
Product/Information/Service Provided |
| FOR10 |
5 |
Product/Information/Service Provided |
| FOR11 |
5 |
Product/Information/Service Provided |
| FOR12 |
5 |
Product/Information/Service Provided |
| FOR13 |
5 |
Product/Information/Service Provided |
| P1 |
5 |
Product/Information/Service Provided |
| O1 |
Custom |
Product/Information/Service Provided |
| O1a |
Custom |
Product/Information/Service Provided |
| O2 |
Custom |
Product/Information/Service Provided |
| O3 |
Custom |
Product/Information/Service Provided |
| CSI1 |
7 |
Satisfaction (ACSI Index) |
| CSI2 |
7 |
Satisfaction (ACSI Index) |
| CSI3 |
7 |
Satisfaction (ACSI Index) |
| OM1 |
8 |
Future Behaviors |
| OM2 |
8 |
Future Behaviors |
| OM3 |
8 |
Future Behaviors |
| ROLE |
Custom |
Demographics |
| ORG |
Custom |
Demographics |
| SIZE |
Custom |
Demographics |
| POP |
Custom |
Demographics |
| SUGGEST |
Custom |
Demographics |