60 Day Federal Register Notice

1090-0011 60-day FRN Published 03222018 83FR12590 2018-05842.pdf

DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

60 Day Federal Register Notice

OMB: 1090-0011

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12590

Federal Register / Vol. 83, No. 56 / Thursday, March 22, 2018 / Notices

Dated: February 12, 2018.
Lori H. Nordstrom,
Assistant Regional Director, Ecological
Services, Midwest Region.
[FR Doc. 2018–05828 Filed 3–21–18; 8:45 am]
BILLING CODE 4333–15–P

DEPARTMENT OF THE INTERIOR
Office of the Secretary
[189D0102DM DLSN00000.000000
DS61200000 DX61201; OMB Control
Number 1090–0011]

Agency Information Collection
Activities; DOI Generic Clearance for
the Collection of Qualitative Feedback
on Agency Service Delivery
Office of the Secretary, Interior.
Notice of information collection;
request for comment.

AGENCY:
ACTION:

In accordance with the
Paperwork Reduction Act of 1995, we,
the Office of the Secretary are proposing
to renew an information collection.
DATES: Interested persons are invited to
submit comments on or before May 21,
2018.
ADDRESSES: Send your comments on
this information collection request (ICR)
by mail to the Jeffrey Parrillo, 1849 C
Street NW, Washington, DC 20240; or by
email to jeffrey_parrillo@ios.doi.gov.
Please reference OMB Control Number
1090–0011 in the subject line of your
comments.
SUMMARY:

To
request additional information about
this ICR, contact Jeffrey Parrillo by
email at jeffrey_parrillo@ios.doi.gov, or
by telephone at 202–208–7072.
SUPPLEMENTARY INFORMATION: In
accordance with the Paperwork
Reduction Act of 1995, we provide the
general public and other Federal
agencies with an opportunity to
comment on new, proposed, revised,
and continuing collections of
information. This helps us assess the
impact of our information collection
requirements and minimize the public’s
reporting burden. It also helps the
public understand our information
collection requirements and provide the
requested data in the desired format.
We are soliciting comments on the
proposed ICR that is described below.
We are especially interested in public
comment addressing the following
issues: (1) Is the collection necessary to
the proper functions of the Office of the
Secretary; (2) will this information be
processed and used in a timely manner;
(3) is the estimate of burden accurate;
(4) how might the Office of the Secretary

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enhance the quality, utility, and clarity
of the information to be collected; and
(5) how might the Office of the Secretary
minimize the burden of this collection
on the respondents, including through
the use of information technology.
Comments that you submit in
response to this notice are a matter of
public record. We will include or
summarize each comment in our request
to OMB to approve this ICR. Before
including your address, phone number,
email address, or other personal
identifying information in your
comment, you should be aware that
your entire comment—including your
personal identifying information—may
be made publicly available at any time.
While you can ask us in your comment
to withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Abstract: The information collection
activity will garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: The
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,

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methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
Title of Collection: DOI Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.
OMB Control Number: 1090–0011.
Form Number: None.
Type of Review: Extension of a
currently approved collection.
Respondents/Affected Public:
Individuals/households; businesses;
and, State, local, and Tribal
governments.
Total Estimated Number of Annual
Respondents: 11,000 for surveys, 6,000
for comment cards, 500 for focus
groups.
Total Estimated Number of Annual
Responses: 11,000 for surveys, 6,000 for
comment cards, 500 for focus groups.
Estimated Completion Time per
Response: 15 minutes for surveys, 2
minutes for comment cards, 2 hours for
focus groups.
Total Estimated Number of Annual
Burden Hours: 3,950.
Respondent’s Obligation: Voluntary.
Frequency of Collection: Once per
request.
Total Estimated Annual Nonhour
Burden Cost: None.
An agency may not conduct or
sponsor and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number.
The authority for this action is the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.).
Benjamin Simon,
Chief DOI Economist.
[FR Doc. 2018–05838 Filed 3–21–18; 8:45 am]
BILLING CODE 4334–63–P

DEPARTMENT OF THE INTERIOR
[189D0102DM DLSN00000.000000
DS61200000 DX61201; OMB Control
Number 1040–0001]

Agency Information Collection
Activities; DOI Programmatic
Clearance for Customer Satisfaction
Surveys
Office of the Secretary, Interior.
Notice of information collection;
request for comment.

AGENCY:
ACTION:

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Federal Register / Vol. 83, No. 56 / Thursday, March 22, 2018 / Notices
In accordance with the
Paperwork Reduction Act of 1995, we,
the Office of the Secretary are proposing
to renew an information collection.
DATES: Interested persons are invited to
submit comments on or before May 21,
2018.
ADDRESSES: Send your comments on
this information collection request (ICR)
by mail to the Jeffrey Parrillo, 1849 C
Street NW, Washington, DC 20240; or by
email to jeffrey_parrillo@ios.doi.gov.
Please reference OMB Control Number
1090–0011 in the subject line of your
comments.
SUMMARY:

To
request additional information about
this ICR, contact Jeffrey Parrillo by
email at jeffrey_parrillo@ios.doi.gov, or
by telephone at 202–208–7072.
SUPPLEMENTARY INFORMATION: In
accordance with the Paperwork
Reduction Act of 1995, we provide the
general public and other Federal
agencies with an opportunity to
comment on new, proposed, revised,
and continuing collections of
information. This helps us assess the
impact of our information collection
requirements and minimize the public’s
reporting burden. It also helps the
public understand our information
collection requirements and provide the
requested data in the desired format.
We are soliciting comments on the
proposed ICR that is described below.
We are especially interested in public
comment addressing the following
issues: (1) Is the collection necessary to
the proper functions of the Office of the
Secretary; (2) will this information be
processed and used in a timely manner;
(3) is the estimate of burden accurate;
(4) how might the Office of the Secretary
enhance the quality, utility, and clarity
of the information to be collected; and
(5) how might the Office of the Secretary
minimize the burden of this collection
on the respondents, including through
the use of information technology.
Comments that you submit in
response to this notice are a matter of
public record. We will include or
summarize each comment in our request
to OMB to approve this ICR. Before
including your address, phone number,
email address, or other personal
identifying information in your
comment, you should be aware that
your entire comment—including your
personal identifying information—may
be made publicly available at any time.
While you can ask us in your comment
to withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.

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Abstract: The Government
Performance and Results Act of 1993
(GPRA) (Pub. L. 103–62) requires
agencies to ‘‘improve Federal program
effectiveness and public accountability
by promoting a new focus on results,
service quality, and customer
satisfaction.’’ To fulfill this
responsibility, DOI bureaus and offices
must collect data from their respective
user groups to better understand the
needs and desires of the public and to
respond accordingly. Executive Order
12862 ‘‘Setting Customer Service
Standards’’ also requires all executive
departments to ‘‘survey customers to
determine . . . their level of satisfaction
with existing services.’’ We use
customer satisfaction surveys to help us
fulfill our responsibilities to provide
excellence in government by proactively
consulting with those we serve. This
programmatic clearance provides an
expedited approval process for DOI
bureaus and offices to conduct customer
research through external surveys such
as questionnaires and comment cards.
The proposed renewal covers all of
the organizational units and bureaus in
DOI. Information obtained from
customers by bureaus and offices will be
provided voluntarily. No one survey
will cover all the topic areas; rather,
these topic areas serve as a guide within
which the bureaus and offices will
develop questions. Questions may be
asked in languages other than English
(e.g., Spanish) where appropriate. Topic
areas include:
(1) Delivery, quality and value of
products, information, and services.
Respondents may be asked for feedback
regarding the following attributes of the
information, service, and products
provided:
(a) Timeliness.
(b) Consistency.
(c) Accuracy.
(d) Ease of Use and Usefulness.
(e) Ease of Information Access.
(f) Helpfulness.
(g) Quality.
(h) Value for fee paid for information/
product/service.
(2) Management practices. This area
covers questions relating to how well
customers are satisfied with DOI
management practices and processes,
what improvements they might make to
specific processes, and whether or not
they feel specific issues were addressed
and reconciled in a timely, courteous,
and responsive manner.
(3) Mission management. We will ask
customers to provide satisfaction data
related to DOI’s ability to protect,
conserve, provide access to, provide
scientific data about, and preserve
natural, cultural, and recreational

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12591

resources that we manage, and how well
we are carrying out our trust
responsibilities to American Indians.
(4) Rules, regulations, policies. This
area focuses on obtaining feedback from
customers regarding fairness, adequacy,
and consistency in enforcing rules,
regulations, and policies for which DOI
is responsible. It will also help us
understand public awareness of rules
and regulations and whether or not they
are explained in a clear and
understandable manner.
(5) Interactions with DOI Personnel
and Contractors. Questions will range
from timeliness and quality of
interactions to skill level of staff
providing the assistance, as well as their
courtesy and responsiveness during the
interaction.
(6) General demographics. Some
general demographics may be gathered
to augment satisfaction questions so that
we can better understand the customer
and improve how we serve that
customer. We may ask customers how
many times they have used a service,
visited a facility within a specific
timeframe, their ethnic group, or their
race.
All requests to collect information
under the auspices of this proposed
renewal will be carefully evaluated to
ensure consistency with the intent,
requirements, and boundaries of this
programmatic clearance. Interior’s
Office of Policy Analysis will conduct
an administrative and technical review
of each specific request in order to
ensure statistical validity and
soundness. All information collections
are required to be designed and
deployed based upon acceptable
statistical practices and sampling
methodologies, and procedures that
account for and minimize non-response
bias, in order to obtain consistent, valid
data and statistics that are
representative of the target populations.
Title of Collection: DOI Programmatic
Clearance for Customer Satisfaction
Surveys.
OMB Control Number: 1040–0001.
Form Number: None.
Type of Review: Extension of a
currently approved collection.
Respondents/Affected Public: DOI
customers. We define customers as
anyone who uses DOI resources,
products, or services. This includes
internal customers (anyone within DOI)
as well as external customers (e.g., the
American public, representatives of the
private sector, academia, other
government agencies). Depending upon
their role in specific situations and
interactions, citizens and DOI
stakeholders and partners may also be
considered customers. We define

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12592

Federal Register / Vol. 83, No. 56 / Thursday, March 22, 2018 / Notices

stakeholders to mean groups or
individuals who have an expressed
interest in and who seek to influence
the present and future state of DOI’s
resources, products, and services.
Partners are those groups, individuals,
and agencies who are formally engaged
in helping DOI accomplish its mission.
Total Estimated Number of Annual
Respondents: 120,000. We estimate
approximately 60,000 respondents will
submit DOI customer satisfaction
surveys and 60,000 will submit
comment cards.
Total Estimated Number of Annual
Responses: 120,000.
Estimated Completion Time per
Response: 15 minutes for a customer
survey; 3 minutes for a comment card.
Total Estimated Number of Annual
Burden Hours: 18,000.
Respondent’s Obligation: Voluntary.
Frequency of Collection: On occasion.
Total Estimated Annual Nonhour
Burden Cost: None.
An agency may not conduct or
sponsor and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number.
The authority for this action is the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.).

the museum, institution, or Federal
agency that has control of the Native
American human remains. The National
Park Service is not responsible for the
determinations in this notice.
This notice corrects a Notice of
Inventory Completion published in the
Federal Register (83 FR 8101–8102,
February 23, 2018). The paragraph
summarizing the determinations made
by TVA was inadvertently left out of the
original notice.
Correction
In the Federal Register (83 FR 8101,
February 23, 2018), column 3, under the
heading ‘‘Determinations Made by the
Tennessee Valley Authority,’’ the
following paragraph is inserted after
paragraph 7:
• Pursuant to 43 CFR 10.11(c)(1), the
disposition of the human remains may be to
the Cherokee Nation, Eastern Band of
Cherokee Indians, The Chickasaw Nation,
and United Keetoowah Band of Cherokee
Indians in Oklahoma.

The Tennessee Valley Authority is
responsible for notifying the Cherokee
Nation, Eastern Band of Cherokee
Indians, The Chickasaw Nation, and
United Keetoowah Band of Cherokee
Indians in Oklahoma that this notice has
been published.

[FR Doc. 2018–05842 Filed 3–21–18; 8:45 am]

Dated: February 28, 2018.
Melanie O’Brien,
Manager, National NAGPRA Program.

BILLING CODE 4334–63–P

[FR Doc. 2018–05854 Filed 3–21–18; 8:45 am]

Benjamin Simon,
Chief DOI Economist.

BILLING CODE 4312–52–P

DEPARTMENT OF THE INTERIOR
National Park Service

INTERNATIONAL TRADE
COMMISSION

[NPS–WASO–NAGPRA–NPS0025151;
PPWOCRADN0–PCU00RP14.R50000]

[Investigation No. 337–TA–1002]

Notice of Inventory Completion:
Tennessee Valley Authority, Knoxville,
TN; Correction
National Park Service, Interior.
Notice; correction.

AGENCY:
ACTION:

The Tennessee Valley
Authority (TVA) has corrected a Notice
of Inventory Completion published in
the Federal Register on February 23,
2018. This notice adds a paragraph that
was inadvertently left out.
ADDRESSES: Dr. Thomas O. Maher, TVA,
400 West Summit Hill Drive, WT11D,
Knoxville, TN 37902–1401, telephone
(865) 632–7458, email tomaher@tva.gov.
SUPPLEMENTARY INFORMATION: This
notice is published as part of the
National Park Service’s administrative
responsibilities under NAGPRA, 25
U.S.C. 3003(d)(3). The determinations in
this notice are the sole responsibility of

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Certain Carbon and Alloy Steel
Products; Commission Determination
To Terminate the Investigation With
Respect to the Antitrust Claim;
Request for Written Submissions on
Remedy, the Public Interest, and
Bonding With Respect to Defaulting
Respondents
U.S. International Trade
Commission.
ACTION: Notice.
AGENCY:

Notice is hereby given that
the U.S. International Trade
Commission has determined to
terminate the investigation with respect
to a claim by complainant United States
Steel Corporation of Pittsburgh,
Pennsylvania (‘‘U.S. Steel’’) for violation
of section 337 based on a conspiracy to
fix prices and control output and export
volumes in violation of the antitrust
laws of the United States. The

SUMMARY:

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Commission requests written
submissions, under the schedule set
forth below, on remedy, public interest,
and bonding concerning the previously
defaulted respondents subject to the
false designation of origin claim.
FOR FURTHER INFORMATION CONTACT:
Megan M. Valentine, Office of the
General Counsel, U.S. International
Trade Commission, 500 E Street SW,
Washington, DC 20436, telephone (202)
708–2301. Copies of non-confidential
documents filed in connection with this
investigation are or will be available for
inspection during official business
hours (8:45 a.m. to 5:15 p.m.) in the
Office of the Secretary, U.S.
International Trade Commission, 500 E
Street SW, Washington, DC 20436,
telephone (202) 205–2000. General
information concerning the Commission
may also be obtained by accessing its
internet server at https://www.usitc.gov.
The public record for this investigation
may be viewed on the Commission’s
electronic docket (EDIS) at https://
edis.usitc.gov. Hearing-impaired
persons are advised that information on
this matter can be obtained by
contacting the Commission’s TDD
terminal on (202) 205–1810.
SUPPLEMENTARY INFORMATION: The
Commission instituted Inv. No. 337–
TA–1002 on June 2, 2016, based on a
complaint filed by complainant U.S.
Steel, alleging a violation of section 337
of the Tariff Act of 1930, as amended,
19 U.S.C. 1337 (‘‘section 337’’). See 81
FR 35381 (June 2, 2016). The complaint
alleges violations of section 337 based
upon the importation into the United
States, or in the sale after importation of
certain carbon and alloy steel products
by reason of: (1) A conspiracy to fix
prices and control output and export
volumes, the threat or effect of which is
to restrain or monopolize trade and
commerce in the United States; (2)
misappropriation and use of trade
secrets, the threat or effect of which is
to destroy or substantially injure an
industry in the United States; and (3)
false designation of origin or
manufacturer, the threat or effect of
which is to destroy or substantially
injure an industry in the United States.
Id. The notice of investigation identified
forty (40) respondents that are Chinese
steel manufacturers or distributors, as
well as some of their Hong Kong and
United States affiliates. Id. In addition,
the Office of Unfair Import
Investigations is also a party in this
investigation. Id. Eighteen (18)
respondents participated in the
investigation and all other respondents
were found in default, including fifteen
(15) respondents that are subject to the

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