Official Grain Inspection & Weighing System Customer Sur

Grain Inspection, Packers, and Stockyards Administration
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Grain Inspection, Packers, and Stockyards Administration
Customer Status

1. Are you a customer of the National Grain Inspection Program?
Yes
No

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Grain Inspection, Packers, and Stockyards Administration
General Feedback

1. Please use this opportunity to provide comments, suggestions, views, or any other feed back to GIPSA
(or FGIS). Please be as specific as possible.

2. If you would like to identify yourself (not required) please do so here.
I prefer my responses stay anonymous
Identifying information (ex.; Name- John Brown, Affiliation- Washington State customer Email addressjohn.brown@internet.com)

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Grain Inspection, Packers, and Stockyards Administration
Thank you!

Thank you for completing our survey. Please feel free to contact your local agency/office with
requests for new services, questions, and or comments. If you would rather speak with a GIPSA
customer service representative, please call 202-690-3929, or send electronic mail to
FGISSurvey.GIPSA@usda.gov.

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Grain Inspection, Packers, and Stockyards Administration
Official Grain Inspection and Weighing System Customer Survey

1. Your service Provider is:
(Please include the name, city and state of your service provider)

2. I receive results in a timely manner.
Strongly Disagree

Disagree

No Opinion

Agree

Strongly Agree

No Opinion

Agree

Strongly Agree

No Opinion

Agree

Strongly Agree

No Opinion

Agree

Strongly Agree

Agree

Strongly Agree

Agree

Strongly Agree

Agree

Strongly Agree

Agree

Strongly Agree

3. I receive official certificates in a timely manner.
Strongly Disagree

Disagree

4. Official results are accurate.
Strongly Disagree

Disagree

5. Official results are consistent.
Strongly Disagree

Disagree

6. The service is of good value for the cost.
Strongly Disagree

Disagree

No Opinion

7. The services provided meet my needs.
Strongly Disagree

Disagree

No Opinion

8. Inspection personnel are courteous.
Strongly Disagree

Disagree

No Opinion

9. Inspection personnel are knowledgeable.
Strongly Disagree

Disagree

No Opinion

10. Overall, the quality of official service I receive is satisfactory.
Strongly Disagree

Disagree

No Opinion

Agree

Strongly Agree

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11. I primarily request service for:
Rice

Mixed Grain

Sunflower Seed

Flaxseed

Soybeans

Graded Commodities

Sorghum

Processed Commodities

Corn

Wheat

Canola

Rye

Barley

Oats

Triticale

12. What percent of your product is officially inspected?
<25%

25-50%

51-75%

>75%

13. Please indicate any new/ existing services you would like to use if they were available or provide any
additional comments or suggestions to help us improve this survey.

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Grain Inspection, Packers, and Stockyards Administration
Thank you

Thank you for completing our survey. Please feel free to contact your local agency/office with
requests for new services, questions, and or comments. If you would rather speak with a GIPSA
customer service representative, please call 202-690-3929, or send electronic mail to
FGISSurvey.GIPSA@usda.gov.
1. If you would like to identify yourself (not required) please do so here.
I prefer my responses stay anonymous
Identifying information (eg.; Name, Affiliation, or email address)

2. If you would like us to contact you please leave your phone number or email address here.

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