CURE Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

External Stakeholder_DRAFT_MAY2019

CURE Customer Satisfaction Survey

OMB: 3133-0188

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External
SUMMARY

]

DESIGN SURVEY ]

PRESENT RESULTS

PREVIEW & SCORE

]

COLLECT RESPONSES

]

ANALYZE RESULTS

]

NEW!

NEXT ]

SETTINGS

Æ

YOUR LOGO

+ LOGO

Page Logic –

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APPEARANCE
THEMES

More Actions –

+ LOGO

External
Survey for external stakeholders

Size

1. Did you receive a timely response to your
request or application?
Yes
No
Position:

2. Was our response informative and
complete?
Yes
No
If not, what was missing?

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3. Did you encounter difficulty in contacting
us while your application was in process?

Yes
No
If yes, please describe nature of difficulty.

4. Was our staff courteous when acting on
your request or application?
Yes
No
If no, please describe issue you encountered.

5. Do you have any recommendations for us?
Yes
No
If yes, please elaborate.

+ NEW QUESTION

–

or Copy and paste questions

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