HUD-311-DR Federal Manufactured Housing Dispute Resolution - Inform

Dispute Resolution
Certification

U. S. Department of Housing and
Urban Development
Office of Housing
Federal Housing Commissioner

OMB Approval No. 2502-0562
(exp. (04/30/2015)

Public reporting burden for this collection of information is estimated to average 60 minutes per response, including the time for reviewing instructions,
searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. This information is
required to obtain benefits. HUD may not collect this information, and you are not required to complete this form, unless it displays a currently valid OMB
control number. No assurance of confidentiality is provided.

Pursuant to 42 U.S.C. § 5422 (g) (section 6 23(g) of the Natio nal Man ufactured Housing Con struction and S afety
Standards Act of 1974) HUD will implement a dispu te resolution program in e ach State tha t does not ha ve a prog ram
meeting the requirements of 42 U.S.C. § 5422(c)(12). This Dispute Resolution Certification Form will be used for states
to self-ce rtify the ad equacy of the state’s di spute resolution progra m a nd f or HUD to review th at self-ce rtification.
Acceptance of your state’s program will be determined by reviewing whether the response to Part II of this form complies
with the requ irements of 24 C.F.R. 3 288.205. You r an swers to the followin g questions are requested for a p roper
review.
Submit completed form to:

Office of Manufactured Housing Programs
Department of Housing and Urban Development
451 7th Street, SW
Room 9164
Washington, DC 20410

U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
WASHINGTON, DC 20410-1000
For Parts I, II, and III, please answer each question concisely and certify the responses as full and accurate at the
end of the form. Use additional pages if necessary.
Part I
Name, address, telephone number, and email address of the state agency responsible for administering the dispute
resolution program:

Name and title of the administrator or director in charge of the state agency:

Name, title, address, telephone number, and email address of the person responsible for administering the dispute
resolution program:

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form HUD-310-DRSC (2/2007)

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Part II
Indicate whether the state dispute resolution program being administered meets the following minimum
requirements:
1. Provides for the timely resolution of disputes regarding responsibility for correction and repair of
defects in manufactured homes involving manufacturers, retailers, and installers?
2. Provides for the issuance of appropriate orders for the correction and repair of defects in the
manufactured homes?
3. Provides a coverage period for disputes involving defects that are reported within a minimum of one
year from the date beginning on the date of the first installation?
4. Provides adequate funding and personnel to carry out the program?

Yes

No

Part III – Additional Information
1. Describe the state’s dispute resolution program.

2. Describe how disputes rega rding responsibility for correction and repair of defects in manufactured homes involving
retailers, manufacturers, or installers are resolved.

3. Describe how the state’s dispute resolution program addresses defects a s defined in 24 CFR Pa rt 3288, and any
special requirements applicable to defe cts that invol ve an unreasonable ri sk of injury or death to occu pants of a
manufactured home or significant loss or damage to valuable personal property.

4. Explain the state’s requirements for providing timely resolution of disputes.

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form HUD-310-DRSC (2/9/2007)

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Part III – Additional Information (continued)
5. What is the time period for initiating a dispute resolution process?

6. Describe the appropriate orders issued as part of the state’s dispute resolution program.

7. Describe the staff and funding utilized by the state’s dispute resolution program.

Part IV
COMPLIANCE CERTIFICATION

I hereby certify to the best of my knowledge that the answers given are truthful, accurate, and complete.

Date:
(Signature)

Print or type name of signatory

Print or type name of signatory’s title

(State)

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form HUD-310-DRSC (2/9/2007)