60-Day FRN

2018-07949.pdf

VBA Call Center Satisfaction Survey

60-Day FRN

OMB: 2900-0744

Document [pdf]
Download: pdf | pdf
16922

Federal Register / Vol. 83, No. 74 / Tuesday, April 17, 2018 / Notices

Spirometry Screening Module—6200.
Military Overview Module—6200.
OEF/OIF/OND Location Module—
6200.
Non-OEF/OIF/OND Location
Module—6200.
OEF/OIF/OND Exposure Module–
6200.
Non-OEF/OIF/OND Exposure
Module—6200.
Civilian Occupation and Hobby
Exposure Module—6200.
Health, Smoking, and Demographics
Module—6200.
Medication and Dietary Supplement
Module—6200.
Participant Status Check-In Module–
6200.
Spirometry—6200.
Medical History Module—6200.
Functional Health Module—6200.
Health Symptoms Module—6200.
Current Mood Module—6200.
Participant Feedback Module—6200.
Post-Visit Feedback Module—310.
By direction of the Secretary.
Cynthia D. Harvey-Pryor,
Department Clearance Officer, Office of
Quality, Privacy and Risk, Department of
Veterans Affairs.
[FR Doc. 2018–07952 Filed 4–16–18; 8:45 am]
BILLING CODE 8320–01–P

DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900–0744]

Agency Information Collection
Activity: VBA Call Center Satisfaction
Survey
Veterans Benefits
Administration, Department of Veterans
Affairs.
ACTION: Notice.
AGENCY:

The Veterans Benefits
Administration (VBA), Department of
Veterans Affairs (VA), is announcing an
opportunity for public comment on the
proposed collection of certain
information by the agency. Under the
Paperwork Reduction Act (PRA) of
1995, Federal agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information, including each proposed
revision of a currently approved
collection, and allow 60 days for public
comment in response to the notice.
DATES: Written comments and
recommendations on the proposed
collection of information should be
received on or before June 18, 2018.
ADDRESSES: Submit written comments
on the collection of information through
Federal Docket Management System

daltland on DSKBBV9HB2PROD with NOTICES

SUMMARY:

VerDate Sep<11>2014

19:20 Apr 16, 2018

Jkt 244001

(FDMS) at www.Regulations.gov or to
Nancy J. Kessinger, Veterans Benefits
Administration (20M33), Department of
Veterans Affairs, 810 Vermont Avenue
NW, Washington, DC 20420 or email to
nancy.kessinger@va.gov. Please refer to
‘‘OMB Control No. 2900–0744’’ in any
correspondence. During the comment
period, comments may be viewed online
through the FDMS.
FOR FURTHER INFORMATION CONTACT:
Cynthia D. Harvey-Pryor at (202) 461–
5870.
SUPPLEMENTARY INFORMATION: Under the
PRA of 1995, Federal agencies must
obtain approval from the Office of
Management and Budget (OMB) for each
collection of information they conduct
or sponsor. This request for comment is
being made pursuant to the PRA.
With respect to the following
collection of information, VBA invites
comments on: (1) Whether the proposed
collection of information is necessary
for the proper performance of VBA’s
functions, including whether the
information will have practical utility;
(2) the accuracy of VBA’s estimate of the
burden of the proposed collection of
information; (3) ways to enhance the
quality, utility, and clarity of the
information to be collected; and (4)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
the use of other forms of information
technology.
Authority: The Government
Performance and Results Act of 1993,
Public Law 103–62. August 3, 1993 and
Title 38 U.S.C., § 527, Evaluation and
Data Collection; 5 CFR 1320: Section
3506(c)(2)(A) of
Title: VBA Call Center Satisfaction
Survey.
OMB Control Number: 2900–0744.
Type of Review: Revision of a
currently approved collection.
Abstract: VBA maintains a
commitment to improve the overall
quality of service for Veterans. Feedback
from Veterans regarding their recent
experience to the VA call centers will
provide VBA with three key benefits to:
(1) Identify what is most important to
Veterans; (2) determine what to do to
improve the call center experience; and
(3) serve to guide training and/or
operational activities aimed at
enhancing the quality of service
provided to Veterans and active duty
personnel.
Affected Public: Individuals or
households.
Estimated Annual Burden: 3,600
hours.
Estimated Average Burden per
Respondent: 6 minutes.

PO 00000

Frm 00100

Fmt 4703

Sfmt 4703

Frequency of Response: On occasion.
Estimated Number of Respondents:
36,000.
By direction of the Secretary.
Cynthia D. Harvey-Pryor,
Department Clearance Officer, Office of
Quality, Privacy and Risk, Department of
Veterans Affairs.
[FR Doc. 2018–07949 Filed 4–16–18; 8:45 am]
BILLING CODE 8320–01–P

DEPARTMENT OF VETERANS
AFFAIRS
[OMB Control No. 2900—NEW]

Agency Information Collection
Activity: Federal Medical Care
Recovery Act Bill Requests
Veterans Health
Administration, Department of Veterans
Affairs.
ACTION: Notice.
AGENCY:

Veterans Health
Administration, Department of Veterans
Affairs (VA), is announcing an
opportunity for public comment on the
proposed collection of certain
information by the agency. Under the
Paperwork Reduction Act (PRA) of
1995, Federal agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information, including each proposed
new collection, and allow 60 days for
public comment in response to the
notice.

SUMMARY:

Written comments and
recommendations on the proposed
collection of information should be
received on or before June 18, 2018.
ADDRESSES: Submit written comments
on the collection of information through
Federal Docket Management System
(FDMS) at www.Regulations.gov or to
Brian McCarthy, Office of Regulatory
and Administrative Affairs (10B4),
Department of Veterans Affairs, 810
Vermont Avenue NW, Washington, DC
20420 or email to Brian.McCarthy4@
va.gov. Please refer to ‘‘OMB Control
No. 2900—NEW’’ in any
correspondence. During the comment
period, comments may be viewed online
through FDMS.
FOR FURTHER INFORMATION CONTACT:
Brian McCarthy at (202) 615–9241.
SUPPLEMENTARY INFORMATION: Under the
PRA of 1995, Federal agencies must
obtain approval from the Office of
Management and Budget (OMB) for each
collection of information they conduct
or sponsor. This request for comment is
being made pursuant to Section 3506 of
the PRA.
DATES:

E:\FR\FM\17APN1.SGM

17APN1


File Typeapplication/pdf
File Modified2018-04-17
File Created2018-04-17

© 2024 OMB.report | Privacy Policy