Negative Option SS - 2017 - FINAL

Supporting Statement
Trade Regulation Rule
Rule on the Use of Prenotification Negative Option Plans
16 C.F.R. Part 425
(Control Number: 3084-0104)
(1)

Necessity for Collecting the Information

The Trade Regulation Rule on the Use of Prenotification Negative Option Plans
(“Negative Option Rule” or “Rule”) governs the operation of prenotification subscription plans.
Under these plans, sellers ship merchandise, such as books, food, or clothing automatically to
their subscribers and bill them for the merchandise if consumers do not expressly reject the
merchandise within a prescribed time. The Rule protects consumers by: (a) requiring that
promotional materials disclose the terms of membership clearly and conspicuously; and
(b) establishing procedures for the administration of such “negative option” plans.
(2)

Use of the Information

Consumers use the Rule’s required disclosures to weigh the benefits and burdens of
negative option plans. These disclosures inform existing and potential subscribers of their rights
under the Rule. Specifically, the seller must disclose the following information:
• that the subscriber will have at least ten days in which to decline the merchandise;
• the subscriber’s minimum purchase obligation;
• the subscriber’s right to cancel the membership after meeting the minimum obligation;
• the frequency with which the seller will send announcements and the maximum
number of announcements that will be sent in a 12-month period;
• whether billing charges will include postage and handling; and
• that the seller will give full credit, and guarantee return postage, for merchandise
returned by a subscriber who has not had at least ten days in which to mail a
merchandise rejection form.
The failure to make these disclosures is an unfair or deceptive act or practice.
(3)

Consideration of Using Improved Information Technology to Reduce Burden

Most of the Rule’s disclosure requirements are technology-neutral and apply to
advertisements and other promotional materials regardless of format. Thus, so long as the Rule’s
requirements are satisfied, an advertisement or other promotional material would not violate the
Rule merely because it is disseminated in electronic form (e.g., Internet, e-mail). In this way, the
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Rule leaves regulated entities free to take advantage of improved information technology and is
consistent with the Government Paperwork Elimination Act, 44 U.S.C. § 3504 note.
The types of products that fall within the scope of the Rule – books, food, and clothing –
are tangible goods delivered to consumers by mail or some other type of non-electronic delivery
method. Thus, while all consumers who participate in a prenotification subscription plan must
have a physical address for the delivery of a product, there is no requirement that these
consumers also have an email or other electronic method of contact. Accordingly, a nonelectronic delivery method, such as by mail, to the consumer’s physical delivery address is the
most effective method to assure that all consumers in the subscription plan receive the
announcement identifying the selection and clearly disclosing that the subscriber will receive the
selection unless the subscriber instructs the seller that the consumer does not want the selection
by the date designated in the announcement. 16 CFR 425.1(a)(2).
(4)

Efforts to Identify Duplication/Availability of Similar Information

The Restore Online Shoppers’ Confidence Act (“ROSCA”) relates to negative option
marketing on the Internet. 15 U.S.C. §§ 8401 et seq. This Act makes it unlawful for Internet
sellers to charge for any goods or services sold using negative option marketing, unless they:
(a) disclose all material terms of sales transactions clearly and conspicuously before obtaining
consumers’ billing information; (b) obtain consumers’ express informed consent before
charging consumers; and (c) provide simple mechanisms for stopping recurring charges.
While there is some overlap between ROSCA and the Negative Option Rule, the Rule’s
reach is broader, extending beyond Internet sales to other forms of prenotification negative
option plan marketing and advertising, such as direct-mail solicitations. In addition, the Rule
requires specific disclosures and certain procedures for administering prenotification negative
option plans (e.g., sellers must send consumers forms they can use to reject merchandise before
it is shipped) that are not addressed by ROSCA.
Some states regulate negative option marketing, requiring disclosures similar to those
required by the Rule. However, the primary industries using negative option plans – book, food,
and clothing clubs – have nationwide customer bases that necessitate federal regulation so the
Negative Option Rule prevents a proliferation of conflicting state laws.
(5)

Efforts to Minimize Burden on Small Businesses

Although the Rule does not exclude small businesses, FTC staff believes that negative
option plans covered by the Rule are generally – if not exclusively – offered by book, food, and
clothing clubs operated by companies that are national in scope.
(6)

Consequences of Conducting Collection Less Frequently
The Rule’s disclosure requirements apply only to promotional materials that contain a
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means to join a plan, such as an enrollment form. The intent of the disclosures required in this
type of promotional material is to enable consumers to make informed purchasing decisions and
protect them from incurring financial obligations for merchandise they do not want. Not
requiring disclosures of material terms for this limited category of promotional materials could
potentially injure consumers in that they might use enrollment forms to join negative option
plans before learning that they are taking on the future obligation of needing to affirmatively
reject merchandise shipped that otherwise will be shipped on a periodic basis.
Prior to a seller shipping any merchandise subject to a negative option plan, the Rule
also requires the seller to send to subscribers , both an announcement identifying the
merchandise and a form by which consumers can reject the merchandise prior to it being
shipped. If the Rule did not require sellers to mail subscribers rejection forms in advance of
prospective shipments, subscribers would receive unwanted merchandise. The Rule does not
require the seller to repeat the material terms of a negative option plan in the merchandise
announcements or rejection forms.
(7)

Circumstances Requiring Collection Inconsistent with Guidelines

The collection of information in the Rule is consistent with guidelines contained in 5
C.F.R. 1320.5(d)(2).
(8)

Consultation Outside the Agency

The Commission sought public comment in connection with its latest PRA clearance
request for this Rule. See 82 Fed. Reg. 38,907 (August 16, 2017) (no germane comments were
received), and will do so again contemporaneously with this submission.
(9)

Payments or Gifts to Respondents
Not applicable.

(10) & (11)

Assurances of Confidentiality/Matters of a Sensitive Nature

No confidentiality issues and no issues involving questions of a sensitive nature are
involved.
(11)

Annual Hours Burden
Estimated annual hours burden: 9,750 hours. 1

Based on industry input, staff estimates that approximately 75 existing clubs each require
annually about 100 hours to comply with the Rule’s disclosure requirements. Approximately 10
1

This figure corrects the estimate set forth in the published 30-Day FR Notice, which incorrectly stated
9,725 as the annual hours burden.

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new clubs come into being each year. These figures are an increase from 2014, although industry
estimates of the number of existing clubs have fluctuated significantly since the early 2000s. 2
Industry sources report to the Commission that, even at this higher figure, a substantial portion of
the existing clubs would make these disclosures absent the Rule because they help foster long-term
relationships with consumers.
Over the next three years, industry sources anticipate that an average 85 existing firms per
year will be within the scope of the Rule (75+85+95 ÷ 3). Thus, the average annual hours burden
for existing firms is expected to be 8,500. The 10 new clubs expected to enter the market each
year will require approximately 125 hours to comply with the Rule, including start up-time. Thus,
the cumulative PRA burden for new clubs is about 1,250 hours (10 clubs x 125 hours). Combined
with the estimated burden for established clubs, the total annual burden is 9,750 hours.
Estimated annual cost burden: $473,750 (solely related to labor costs).
Based on the most recent available data from the Bureau of Labor Statistics, 3 the mean
hourly wage for advertising managers is approximately $57 per hour; compensation for office and
administrative support personnel is approximately $17 per hour. Assuming that managers perform
the bulk of the work, and clerical personnel perform associated tasks (e.g., placing advertisements
and responding to inquiries about offerings or prices), the total cost to the industry for the Rule’s
information collection requirements would be approximately $473,750 [(80 hours managerial time
x 85 existing clubs x $57 per hour) + (20 hours clerical time x 85 existing clubs x $17 per hour) +
(90 hours managerial time x 10 new clubs x $57 per hour) + (35 hours clerical time x 10 new clubs
x $17)].

2

The industry estimates of existing firms subject to the Rule’s disclosure requirements range from 190
(2005), 158 (2008), 45 (2011), 35 (2014) and 75 (2017). Such fluctuations have most likely derived from
changes in the national economy and trends in the specific industries subject to the Rule.
3
Occupational Employment And Wages – May 2016, Table 1, at
https://www.bls.gov/news.release/ocwage.t01.htm.

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(13)

Estimated Annual Capital and/or Other Non-labor Related Costs

Since the Rule has been in effect since 1974, the vast majority of the negative option
clubs have no start-up costs. For the few new clubs that enter the market each year, the start-up
costs associated with the Rule’s disclosure requirements, beyond the additional labor costs
discussed above, are de minimis. Negative option clubs already have access to the ordinary
office equipment necessary to comply with the Rule. Similarly, the Rule imposes few, if any,
printing and distribution costs. The required disclosures generally constitute only a small
addition to the advertising for negative option plans. As printing and distribution expenditures
are incurred to market the product regardless of the Rule, adding the required disclosures results
in marginal incremental expense.
(14)

Estimate of Cost to Federal Government

The Rule has been in existence for 40 years and businesses covered by the Rule already
generally comply. Accordingly, the estimated cost to the Federal government of enforcing the
Rule is minimal and is generally confined to reviewing advertisements to ensure that the
required disclosures are made. Staff may also answer inquiries about the Rule. Staff estimates
that the annualized cost to the Commission (per year over the 3-year clearance renewal being
sought) to administer the disclosure requirements will be approximately $7,500 representing
approximately five percent of an FTC Full-time Equivalent.

1

Occupational Employment And Wages – May 2013, Table 1, at http://www.bls.gov/news.release/pdf/ocwage.pdf.

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(15)

Changes in Burden

The burden estimate is adjusted upward 6,625 hours (from 3,125 in 2014 to 9,750 in
2017). This reflects the increased number of clubs in the market (from 35 in 2014 to 75 in
2017), primarily due to growth in the industry due to an improved national economy.
(16)

Statistical Use of Information
There are no plans to publish any information for statistical use.

(17)

Failure to Display the Expiration Date for OMB Approval
Not applicable.

(18)

Exceptions to the Certification for Paperwork Reduction Act Submissions
Not applicable.

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