Survey of FTA Stakeholders

ICR 201710-2132-001

OMB: 2132-0564

Federal Form Document

Forms and Documents
Document
Name
Status
Supplementary Document
2017-10-04
Supplementary Document
2017-10-04
Supporting Statement A
2017-10-04
Supporting Statement B
2014-06-10
IC Document Collections
IC ID
Document
Title
Status
182762 Modified
ICR Details
2132-0564 201710-2132-001
Active 201406-2132-003
DOT/FTA
Survey of FTA Stakeholders
Extension without change of a currently approved collection   No
Regular
Approved without change 08/02/2018
Retrieve Notice of Action (NOA) 10/18/2017
  Inventory as of this Action Requested Previously Approved
08/31/2021 36 Months From Approved 08/31/2018
1,188 0 1,200
1,188 0 1,200
0 0 0

The information collection request is for an extension without change of a currently approved information collection under OMB control number 2132-0564 “Survey of FTA Stakeholders". This is a voluntary collection of information via a survey that is distributed on an annual basis.. The survey provides FTA decision makers with the information necessary to determine current levels of service, establish realistic service delivery standards and opportunities for improvement, and establish mechanisms for ongoing monitoring of customer satisfaction. The information collected from FTA's grantees will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. The entities that will respond to the "Rating FTA Services to its Customers" survey include the CEO's, CFO's Executive Director level individuals at public and private transit operators, state agencies and Metropolitan Planning Organizations across the country.

EO: EO 13571 Name/Subject of EO: Streamlining Service Delivery and Improving Customer Service
   EO: EO 12862 Name/Subject of EO: Customer Service
  
None

Not associated with rulemaking

  82 FR 27958 06/19/2017
82 FR 45940 10/02/2017
No

1
IC Title Form No. Form Name
Survey of FTA Stakeholders

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,188 1,200 0 -12 0 0
Annual Time Burden (Hours) 1,188 1,200 0 -12 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
Yes
Miscellaneous Actions
The burden hours decreased from the previous request of 1,200 hours to 1,188 hours for this request, representing a reduction of 12 hours. This change is an adjustment caused by a decrease in the number of respondents completing the survey. In addition, there is a slight increase in the cost to the federal government as FTA revised the hourly rate to reflect 2017 GS pay scales. FTA also included a weighted benefits adjustment which had not been done in previous information collection request submissions.

$3,270
Yes Part B of Supporting Statement
    No
    No
No
No
No
Uncollected
david longo 2023660608

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
10/18/2017


© 2024 OMB.report | Privacy Policy