Ombudsman Inquiry/Request Instrument

ICR 201709-3090-002

OMB: 3090-0315

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement A
2017-09-26
IC Document Collections
IC ID
Document
Title
Status
228465 New
ICR Details
3090-0315 201709-3090-002
Active
GSA
Ombudsman Inquiry/Request Instrument
New collection (Request for a new OMB Control Number)   No
Regular
Approved with change 12/15/2017
Retrieve Notice of Action (NOA) 09/26/2017
This collection is approved based on the revised materials provided by the Agency. When this collection is next submitted, GSA must also submit the applicable privacy impact assessment (PIA)..
  Inventory as of this Action Requested Previously Approved
12/31/2020 36 Months From Approved
118 0 0
30 0 0
0 0 0

The Office of the Procurement Ombudsman (OPO) is currently tracking and processing vendor inquiries and complaints using a composite of methods including email, Google Sheets, and MS Word Docs which makes it difficult to share, collaborate, centrally store data, effectively track information, as well as producing the necessary analytics (i.e. trend analysis) required for reporting to GSA senior leadership. As a result, the OPO finds it more difficult to help deconflict issues between GSA vendors and the acquisition workforce, as well as producing the necessary analytics required to improve acquisition processes. The Inquiry/Request web site will standardize and automate the collection of the data thereby reducing issues associated with manual receipt and processing of email and telephone calls.

None
None

Not associated with rulemaking

  82 FR 23003 05/19/2017
82 FR 41962 09/05/2017
No

1
IC Title Form No. Form Name
Ombudsman Inquiry/Request Instrument

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 118 0 0 118 0 0
Annual Time Burden (Hours) 30 0 0 30 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This is a new Information Collection.

$1,241
No
    No
    No
No
No
No
Uncollected
Millisa Gary 202 501-0699 millisa.gary@gsa.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
09/26/2017


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