Enterprise Complaint System Collection Instruments

Federal Student Aid (FSA) Feedback System

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1845-0141 can be found here:

Documents and Forms

Document Name Document Type
Enterprise Complaint System - Revised Text Baseline.pdf Other-ECS Text baseline revised
Email Templates for ICR filing.pdf Other-Email Templates for ICR filing

Information Collection (IC) Details

IC Title:	Enterprise Complaint System Collection Instruments	Agency IC Tracking Number:

Is this a Common Form? No		IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-ECS Text baseline revised			Enterprise Complaint System - Revised Text Baseline.pdf		Yes	Yes	Fillable Fileable
Other-Email Templates for ICR filing			Email Templates for ICR filing.pdf		Yes	Yes	Fillable Fileable

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records
Title: 18-11-11 Office of the Student Loan Ombudsman Records	FR Citation: 64 FR 247

Number of Respondents: 43,200	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 95 %

	Approved	Previously Approved
Annual Number of Responses for this IC	43,200	43,200
Annual IC Time Burden (Hours)	7,344	7,344
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.