Cognitive and Psychological Research

Forms and Documents

Document Name	Status
2017-06-06 SS 1545-1349GENr.docx Supporting Statement B	2017-06-30
Generic Clearance Information Request Summary Appendix B Copy to Forward....docx Supplementary Document	2017-06-05
Copy of Generic Clearance Cognitive 2014- Copy of Final Appendix A Burden Hour ....xls Supplementary Document	2017-05-17
2017-06-06 SS 1545-1349GENr.docx Supporting Statement A	2017-06-07

IC Document Collections

IC ID	Document Title	Status
243530	SOI-543 Latino Tax Professionals Association Focus Groups Other-Attachment	New
242856	SOI-542 Field Compliance Safety Focus Groups Other-Attachment	New
242560	SOI-541 Gig Economy Worker Focus Groups Other-Attachment	New
241946	SOI-540 94X Employment Tax Interviews-Focus Groups Other-Attachment	New
241832	SOI-539 Improving the Collection Customer Experience and Payment Options Other-Attachment	New
241831	SOI-538 Reaching Limited English Proficient Small Business Customers Other-Attachment	New
241830	SOI-537 Barriers for Timely and Accurate Tax Return Filing Other-Attachment	New
241639	SOI-536 CAA Focus Groups Other-Attachment	New
241638	SOI-535 Multi Factor Authentication Focus Groups Other-Attachment	New
241636	SOI-534 Due Diligence Documentation Focus Groups Other-Attachment	New
241101	SOI-533 TAS ID Authentication Focus Groups Other-Attachment	New
239862	SOI-532 CEEN Focus Groups Other-Attachment	New
238776	SOI-531 Taxpayer Toolkit Focus Groups Other-Attachment	New
236817	SOI-530 TTK Roadmap Tax Forums Other-Attachment	New
236716	SOI-529 W&I Tax Forum Focus Group - Mis-directed Tax Payment Other-Attachment	New
236315	SOI-528 W&I Tax Forum Focus Group - TCJA Other-Attachment	New
236143	SOI-527 TAS Tax Forum Focus Groups Other-Attachment	New
236101	SOI-526 Return Preparer Data Security Practices Focus Group Other-Attachment	New
236100	SOI-525 IRS Field Compliance Impersonation and Safety Focus Groups Other-Attachment	New
236085	SOI-524 Bringing Taxpayers Back into Filing Compliance Focus Group Other-Attachments	New
235661	SOI-523 Field Compliance Safety-Impersonation Survey Other-Attachments	New
233051	SOI-522 E-Help Desk Focus Groups Other-Focus Groups	New
232558	SOI-521 TAS Underserved Focus Groups Other-Guides	New
231278	SOI-519 Form 1099 Misc Filing Compliance Focus Groups Other-Guide	New
231258	SOI-518 EITC/Refundable Credits Online Toolkit Focus Groups Other-Guides	New
231225	SOI-520 Audit & Service Needs Focus Groups Other-Guides	New
229749	SOI -516 Tax practitioner Spanish pub 17 focus groups Other-FG Guides	New
229722	SOI-517 Taxpayer Experience Survey Pretesting 2017 Other-Attachments	New
228983	SOI-515Taxpayer Experience Focus Groups Other-Guides	New

ICR Details

OMB Control No: 1545-1349	ICR Reference No: 201705-1545-032
Status: Historical Active	Previous ICR Reference No: 201401-1545-003
Agency/Subagency: TREAS/IRS	Agency Tracking No:
Title: Cognitive and Psychological Research
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 10/16/2017
	Date Received in OIRA: 06/30/2017
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	10/31/2020	36 Months From Approved	10/31/2017
Responses	12,000	0	20,000
Time Burden (Hours)	18,000	0	30,000
Cost Burden (Dollars)	0	0	0

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Abstract: The proposed research will improve the quality of the data collection by examining the psychological and cognitive aspects of methods and procedures such as: interviewing processes, forms redesign, survey and tax collection technology and operating procedures (internal and external in nature).

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Authorizing Statute(s): PL: Pub.L. 107 - 347 116 Stat. 2899 Name of Law: Federal Information Security Management Act (FISMA) of 2002
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 15558	03/29/2017
30-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 29999	06/30/2017
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 29

IC Title	Form No.	Form Name
SOI-523 Field Compliance Safety-Impersonation Survey
SOI-538 Reaching Limited English Proficient Small Business Customers
SOI-535 Multi Factor Authentication Focus Groups
SOI-520 Audit & Service Needs Focus Groups
SOI-515Taxpayer Experience Focus Groups
SOI-518 EITC/Refundable Credits Online Toolkit Focus Groups
SOI-542 Field Compliance Safety Focus Groups
SOI-531 Taxpayer Toolkit Focus Groups
SOI -516 Tax practitioner Spanish pub 17 focus groups
SOI-541 Gig Economy Worker Focus Groups
SOI-539 Improving the Collection Customer Experience and Payment Options
SOI-522 E-Help Desk Focus Groups
SOI-530 TTK Roadmap Tax Forums
SOI-540 94X Employment Tax Interviews-Focus Groups
SOI-527 TAS Tax Forum Focus Groups
SOI-533 TAS ID Authentication Focus Groups
SOI-534 Due Diligence Documentation Focus Groups
SOI-525 IRS Field Compliance Impersonation and Safety Focus Groups
SOI-526 Return Preparer Data Security Practices Focus Group
SOI-529 W&I Tax Forum Focus Group - Mis-directed Tax Payment
SOI-521 TAS Underserved Focus Groups
SOI-536 CAA Focus Groups
SOI-537 Barriers for Timely and Accurate Tax Return Filing
SOI-517 Taxpayer Experience Survey Pretesting 2017
SOI-524 Bringing Taxpayers Back into Filing Compliance Focus Group
SOI-519 Form 1099 Misc Filing Compliance Focus Groups
SOI-543 Latino Tax Professionals Association Focus Groups
SOI-532 CEEN Focus Groups
SOI-528 W&I Tax Forum Focus Group - TCJA

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	12,000	20,000	0	-8,000	0	0
Annual Time Burden (Hours)	18,000	30,000	0	-12,000	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: A change to reduce the current burden of 90,000 hours is being requested. A number of Information Collection Requests (ICR) normally submitted under this Generic Clearance and that were associated with substantial burden are now being submitted and approved under their own standard 3-year clearance or Generic Clearance request. We are making this submission to renew the OMB approval with a burden of 6,000 hours annually for a total of 18,000 hours over the course of this approval.

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Annual Cost to Federal Government: $741,299

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/30/2017

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