Measuring Digital Services Related to the Machinery Sector

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DIGITAL SERVICES ROUNDTABLE DISCUSSION QUESTIONS

Crucial Digital Services – Present and Future

• As a user, what digital services related to this sector does your industry currently use to accomplish day-to-day manufacturing operations (e.g. Internet of Things (IoT) services, predictive maintenance, cybersecurity, data analysis)?

  • Example: Remote collection and analysis of machine performance data

• What digital services does your industry provide as a standalone product, or as a portion of the final sale of a manufactured good?

• What digital services and related technologies does your industry currently export as stand-alone products or bundled with machinery goods?

• Any difference than what’s sold domestically?

• What is the most important digital services to your industry’s competitiveness/success?

• Predict what will be most important in the future?

• What is necessary to compete internationally?

• What digital services is the United States most competitive in overseas?

• Are there regions or technologies the United States is losing out to?

• (How) Do you anticipate demand in your industry (providers or users) for digital services changing in the next five years?

Categorizing Digital Services

• How would you categorize the digital services identified in the previous discussion topics, whether sold as a stand-alone product or bundled with a manufactured good?

• For each service, what is the larger digital services category this particular service is in?

• Does your industry anticipate new digital services categories emerging within the next 5-10 years?

• Does your industry anticipate exporting digital services or related technologies in manufacturing beginning in the next 5-10 years that are not currently exported?

  • Under which larger services categories would those services fit?

  • Which existing categories will increase or decrease?

Data Collection Methods

• How would a seller of digital services estimate the value that their services add to:

  • a customer’s production process

  • to the sale of a finished product?

• What would be the most effective measure to show the separate value of digital services that are bundled with machinery/goods sales?

  • Example, if needed: The percentage of a company’s total machinery sales or revenue attributed to the bundling of digital services in the sale/export of final products? (We are not asking for the value of digital services in the manufacturing process of the final product)